Job Description
Job Description Regional Maintenance Manager (Multifamily Facilities Management)
Boston, MA
Competitive Pay
OVERVIEW
Our client is seeking a Senior Manager of Multifamily Facilities Management to oversee a portfolio of residential apartment communities throughout Massachusetts. The ideal candidate is a hands-on and proven leader, highly skilled in all aspects of general maintenance, with the ability to effectively lead a team and drive operational efficiency across the portfolio.
The role will focus on managing approximately 900 residential units in Boston and the surrounding North Shore area.
WHAT YOU'LL DO
- Traveling to multiple portfolio locations across Massachusetts.
- Lead and manage the onsite maintenance teams to a world-class standard.
- Conduct routine inspection and preventive maintenance of all building-related systems.
- Coordinate response to resident maintenance requests in a timely and efficient manner.
- Reliably handle emergency situations and quickly communicate issues to your supervisor and fellow team members.
- Develop and manage an on-call schedule with neighboring sites.
- Effectively manage the apartment turnover process.
- Oversee selection and management of all maintenance-related vendors.
- Manage capital projects onsite as needed including the bid process and project/construction management.
- Assist with the creation of the property budget and ensure cost effectiveness across all maintenance-related areas
WHY YOU MATTER
- Strategic Leadership and Hands-On Problem Solving: You will provide strategic leadership and management to maintenance teams across multiple locations, while also possessing the technical expertise and willingness to be hands-on to address critical issues and provide guidance.
- Proactive Maintenance Strategies with Practical Execution: You will develop and implement proactive maintenance strategies and preventative programs.
- Effective Emergency Response Through Leadership and Direct Action: You will lead the response to emergency maintenance situations, utilizing your technical skills to assess the situation, provide guidance, and even perform hands-on repairs when necessary to minimize disruption.
- Optimized Turnover Processes with Managerial Oversight and Practical Support: You will oversee and optimize the apartment turnover process.
- Strategic Vendor Partnerships Informed by Technical Expertise: You will strategically manage maintenance-related vendors.
- Dedication to the Residents: always work to resolve their issues and exceed their expectations, doing so in a timely manner with open communication.
WHAT IT TAKES
- 7+ years of experience in Residential Regional Property Management
- Expert HVAC Knowledge (EPA Certification Required) with Hands-On Proficiency
- Comprehensive Apartment Maintenance Expertise with Hands-On Dexterity
- Strategic Leadership and Hands-On Team Mentorship
- Multi-Site Operational Management with Practical Problem-Solving
- Development and Implementation of Preventative Maintenance Programs with Practical Application
- Effective Emergency Response Management with Hands-On Intervention Capabilities
- Strategic Oversight of Apartment Turnover with Hands-On Quality Assurance
- Strategic Vendor Relationship Management Informed by Technical Understanding
- Budget Development and Management with Practical Cost Awareness
- Knowledge of Regulatory Compliance and Hands-On Implementation (NSPIRE/REAC Preferred)
THE PERKS!
- Health and Wellness Benefits begin immediately
- Medical, Vision, and Dental Insurance
- Paid Time Off (Vacation, Sick and Personal)
- Paid Holidays & Paid Volunteer Day
- Summer Early Release
- 401k with a 4% company match
- Recovery Ready Workplace (committed to supporting employees impacted by S.U.D) begin immediately