Budtenders - Altai Alternative Care

Budtender - Full Time & Part Time

Job Description

About Us:

Altai Alternative Care is a new, Massachusetts family owned dispensary opening in Sunderland. We are building a team of kind, bright, and knowledgeable people to serve the community. We intend to cultivate a safe space for folks who are new to the plant, as well as experienced cannabis enthusiasts. Previous cannabis experience is welcome, but not required. You don't have to know "everything" about cannabis, but you have to be willing to learn! Altai is an equal opportunity employer. We encourage those 21 years or older that live in areas of disproportionate impact or have past drug convictions to apply.

Job Summary:

As a Budtender, you will be the face of our dispensary, helping customers make informed decisions about their cannabis purchases. This role requires excellent customer service, a strong understanding of cannabis products, and strict adherence to Massachusetts state regulations. The ideal Budtender is friendly, knowledgeable, and dedicated to maintaining a safe and welcoming environment.

Key Responsibilities:

• Customer Service: Greet and welcome customers warmly, ensuring a positive and inclusive environment. Engage with customers to understand their needs, answer questions, and provide product recommendations tailored to their preferences.
• Product Knowledge: Stay informed on our range of cannabis products, including strains, edibles, concentrates, topicals, and accessories. Educate customers on product types, usage methods, and safe consumption practices.
• Sales Assistance: Assist customers in selecting products suited to their needs, offering guidance on effects and dosages. Ensure all sales are compliant with legal purchasing limits.
• Compliance: Follow Massachusetts state regulations meticulously, including ID verification, age restrictions, and product limits. Stay updated on regulatory changes and store policies to ensure all transactions and interactions adhere to legal requirements.
• POS Operation: Accurately process purchases using our POS system, handle cash and card transactions, and ensure all sales are completed securely and in compliance with state rules.
• Inventory Support: Assist in managing inventory by restocking products, organizing displays, and helping maintain accurate records as required.
• Store Maintenance: Ensure the dispensary is clean, organized, and compliant with health and safety standards.

Qualifications:

• Minimum Age: Must be at least 21 years old, as per Massachusetts state law.
• Cannabis Knowledge: Previous experience in the cannabis industry or a strong interest in learning about cannabis products and trends is preferred.
• Customer Service Experience: 1+ years in retail, hospitality, or another customer-facing role preferred.
• Communication Skills: Strong interpersonal and communication skills, with the ability to explain product details and usage effectively, and without judgement.
• Compliance & Reliability: Understanding of Massachusetts cannabis regulations (or willingness to learn) and commitment to following all legal requirements.
• Dependability: Reliable and punctual, with the flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements:

• Ability to stand, walk, and move around for extended periods.
• Ability to occasionally lift up to 30 pounds.