Behavioral Health Medical Assistant
Job Description
Job Description
Position:
Behavioral Health Medical Assistant
Full-Time | Portsmouth, NH | Greater Seacoast Community Health
Are you passionate about providing patient-centered care in a collaborative, mission-driven environment? Join Greater Seacoast Community Health as a Behavioral Health Medical Assistant and play a vital role in delivering high-quality, integrated health services that make a difference in our community.
At Greater Seacoast Community Health, you'll thrive in an environment that values your contributions and fosters professional growth. Our multidisciplinary team, including experts in medical, dental, and behavioral health care as well as social and family workers, collaborates to address the comprehensive needs of our patients. We focus first on the individual plan of care through preventative, primary, and specialty services; and from a population health perspective, address health disparities; considering social determinants of health; providing health education; supporting self-care and chronic disease management; and facilitating smooth transitions of care. Our services focus on maximizing quality health outcomes through collaboration with individuals, families, caregivers, communities, and diverse populations across the lifespan. Our teams are committed solely on delivering innovative, compassionate, integrated health services and support that are accessible to all in our community, regardless of ability to pay. Your days will be varied and engaging, offering ample opportunities to advance your career and take on new challenges. We know your life will be enriched providing everyone in our community an opportunity to live a long and healthy life. Integrity, Respect, Compassion, Excellence, Collaboration – the strength of Greater Seacoast Community Health.
Salary Range: $21.50 to 26.75 per hour Based on experience level
Position Overview
As a Behavioral Health Medical Assistant, you will work closely with providers, nursing staff, and multidisciplinary teams to deliver compassionate, coordinated care. This includes assisting in care coordination of this patient population, processing prior authorizations and refill request, collecting specimen for drug testing, preparing rooms for patients and taking vital signs. This position will be cross training in at least one of the following departments in addition to Behavioral Health: Medication Assisted Recovery and Primary care.
???? Day shift only – no nights or weekends required.
Key Responsibilities
- Collaborate with the behavioral health team to provide safe, high-quality patient care.
- Primary point of contact for prescription processing and refills for both MAT program as well as prescribing behavioral health providers.
- Processing prior authorizations and assisting with and resolving insurance issues.
- Collaborates with MAT RN in managing the daily appointment schedule. Prioritized getting patients out of the waiting area and in to the room for MAT Team visits (as well as facilitates the timely completion of visits)
- Supports all teams in meeting Quality Improvement Goals.
- Supports the patient in improving access to health resources and social services.
Qualifications
- MA Certification and/or Two year Associates’ Degree required.
- Two years’ experience in ambulatory setting preferred.
- Prior experience with behavioral health and/or substance misuse population preferred.
- Current BLS certification
- Ability to work collaboratively and adapt in a fast-paced, diverse setting
- Comfort with electronic health records (Athena or similar) and telehealth platforms
Ideal Candidate Traits:
- Ability to work harmoniously with coworkers and patients
- Experience with diverse and vulnerable populations
- Excellent communication and listening skills
- Compassionate and nonjudgmental attitude
Apply now to be part of a team that’s dedicated to making a difference in the lives of others, one patient at a time!
Work Location(s):
Families First, Portsmouth, NH
Hours Per Week: 40 (8:00am – 5:00pm)
Days: Monday – Friday
Job Status: Full-Time, Hourly (Non-Exempt)
Eligible for Benefits: Yes
This position is eligible for a one-time sign-on bonus of up to $5,000.00.
Benefits
Our comprehensive benefits package includes medical and dental insurance with an agency subsidy. One of the GSCH health insurance plans has a no-premium option for employee-only coverage.
GSCH offers a 401(k) plan with an employer match, employer-paid group term life insurance, and short-term disability coverage.
Voluntary benefits include vision, long-term disability coverage, Flexible Spending Account, and access to local discounts.
GSCH offers earned time accrual (15 days in your first year [pro-rated by FTE]), plus seven (7) paid holidays. Eligibility starts at 24 hours/week, with full benefits offered at 32 hours/week and above.
About Us
Greater Seacoast Community Health’s mission is to deliver innovative, compassionate, integrated health services and support that are accessible to all in our community, regardless of ability to pay.
The Greater Seacoast Community Health network includes Families First Health & Support Center in Portsmouth, Goodwin Community Health in Somersworth, and Lilac City Pediatrics at both locations. Strafford County Public Health Network and WIC Nutrition Program are also affiliated with Greater Seacoast.
Greater Seacoast Community Health is a network of community health centers providing primary care, pediatrics, dental care, prenatal care, behavioral health counseling, substance use disorder treatment, mobile health services, WIC, social work services, a pharmacy, parenting classes, playgroups, and home visiting.
We believe everyone should be empowered to maximize health and well-being and strive to make our array of programs and health services integrated, high quality, affordable, recovery friendly, trauma informed, inclusive, and easy to access.
As not-for-profit community health centers and family resource centers serving the Greater Seacoast region of New Hampshire and southern Maine, our services are for everyone — infants to seniors, single people and families, insured or uninsured, all income levels. Learn more at GetCommunityHealth.org.
Greater Seacoast Community Health is an Equal Opportunity Employer and considers all applicants without regard to race, color, gender, age, religion, sexual orientation, national origin, disability, veteran status, or any other classification protected by state, federal, or local law. Qualified Veterans are encouraged to apply.
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