Job Description
Job Description
Throughout our history, many have lived and thrived on the water and land we now call home. At The Lake Estate on Winnisquam, a luxury resort, we honor the history of the land and natural beauty in which we are fortunate to live. Our passion and dedication in delivering personalized service and memorable experiences set us apart as a hospitality leader. Join our team and be part of a family that values both tradition and innovation.
The Laundry Attendant is primarily responsible for sorting and laundering linen and terry in accordance with resort procedures while following company standards and safety/security procedures.
Duties and Responsibilities:
- Approach all encounters with guests and employees in a friendly, luxury service-oriented manner.
- Maintain regular attendance in compliance with The Lake Estate on Winnisquam standards as required by scheduling, which will vary according to the needs of the resort.
- Maintain high standards of personal appearance and grooming, which include the proper uniform and name tag when working.
- Always comply with the company's standards and regulations to encourage safe and efficient resort operations.
- Sort Linen (Terry, sheets, pillowcases, bath ropes)
- Weigh linen and load washers
- Load dryers
- Know the operating functions of the machines and the correct programs to use.
- Fold linen according to standards and load folded linen unto designated shelving
- Be able to maintain productivity standards daily.
- Perform other tasks assigned by supervisor or manager.
- Access to back of house areas of the resort and potentially sensitive information.
- Maintain a high level of trust and responsibility.
- Represent the company with a certain level of reputation and good character as well as exercise sound judgement.
Education and Skills:
- High Scholl diploma or equivalent and/or experience in a luxury hotel/resort or a related field preferred
- This position requires strong attention to detail, and an ability to communicate effectively with team members
- Must be able to convey information and ideas clearly
- Must work well in stressful, high-pressure situations.
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