Remote Kitchen Estimator

Job Description

Job Description

The Remote Kitchen Cabinet Estimator & Client Support Specialist is responsible for preparing accurate cost estimates for cabinetry and millwork projects while serving as a primary point of contact for clients placing and managing orders. This role blends technical estimating tasks with strong customer communication to ensure a smooth and professional ordering experience from initial quote through signed order.

Key Responsibilities

Estimating & Technical Tasks

• Review drawings, specifications, and client requests to determine project scope and pricing details.
• Perform accurate take-offs for materials and using company tools.
• Work with vendors and internal teams to gather pricing for specialty components.
• Prepare and deliver detailed estimates, quotes, and proposal documents.

Client Order Coordination

• Communicate directly with customers to understand project needs and timelines.
• Guide clients through order placement, required documents, product selections, and approvals.
• Processing orders, ensuring accuracy in pricing, quantities, materials, and configurations.
• Review final purchase information for completeness and resolve any discrepancies.
• Support Sales and Project Managers during handoff for production.
• Provide timely status updates and maintain customer satisfaction throughout the process.

Qualifications

• Strong background in the cabinetry industry.
• Experience in estimating within cabinetry, millwork, construction, or manufacturing preferred.
• Strong understanding of construction documents, architectural drawings, and takeoff tools.
• Excellent verbal and written communication skills for customer interactions.
• Highly organized and detail-oriented with strong time management abilities.
• Proficient in estimating software, Microsoft Office Suite, and CRM/ERP order systems.
• Self-motivated and capable of working independently in a remote environment.