Front Desk Receptionist- Dental Office

Job Description

Job Description

Job Title: Front Desk Receptionist

Location: Columbian Square Dental, Weymouth MA

Job Type: Full-Time

Schedule: Monday-Friday 8:00am-5:00pm

About Us: We are a friendly and patient-focused dental practice dedicated to providing exceptional care in a comfortable and professional environment. Our team values collaboration, compassion, and customer service. We are currently seeking a reliable, organized, and personable Front Desk Receptionist to be the welcoming face of our office.

Position Summary: As the Front Desk Receptionist, you will be the first point of contact for our patients. You will play a key role in ensuring smooth day-to-day operations by managing appointments, handling patient inquiries, and supporting the clinical team with administrative needs.

Key Responsibilities:

• Greet patients warmly and ensure a positive check-in/check-out experience
• Answer phone calls and respond to voicemails and emails in a timely and professional manner
• Schedule, confirm, and modify patient appointments
• Verify insurance information, update changes, calculate and collect co-pays or outstanding balances
• Maintain patient records and ensure accuracy in data entry and documentation
• Handle incoming and outgoing mail and correspondence
• Assist with billing and claims processing as needed
• Maintain a clean and organized front desk area
• Follow HIPAA guidelines and maintain patient confidentiality

Qualifications:

• High school diploma or equivalent required
• Prior experience in a dental or medical office required
• Familiarity with dental software is a plus
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and stay calm under pressure
• Friendly, professional, and customer-service oriented attitude

What We Offer:

• Competitive pay $22.00-25.00 per hour
• Paid time off and holidays
• A supportive and team-oriented work environment
• Benefits: Health Insurance, Vision, Employee Dental Program and 401k

How to Apply: Please submit your resume and a brief cover letter highlighting your relevant experience and interest in the position to Human Resources Department Emilee Hines ehines@solexhrc.com .