field_job_occupational_field_parents_all

field_job_employment_type

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Systems Administrator 
Clearance Level: Must have an Active Secret Clearance - Must Be US Citizen 
At Aquila Technology, you will see our team's passion every day, whether we are building a robust, policy-compliant IT system or stress-testing a system to identify gaps and security vulnerabilities. To own the advantage, we ensure our team owns results and gets the work done right the first time by deploying smart, purposeful solutions that work. Aquila is the right people with the right skills driving the right outcomes. We call this the Aquila Advantage.
About the Role:
Aquila Technology is seeking a System Administrator to join our team in supporting one of the country's premier defense research organizations. The Systems Administrator will be responsible for supporting data transfers between various locations including support for Data Transfer Agent (DTA) operations. Operational support for various collaboration tools, including Web Conferencing, Video Conferencing, and other audio / video operations in various group locations (3).
There are a few requirements for the position:
<ul>
<li>Must be a U.S Citizen- Must have an Active Secret Clearance (Green Cards / Visas do not qualify)</li>
<li>Willingness to undergo a comprehensive background investigation and maintain a personal security clearance. (Aquila would sponsor you for the security clearance.)</li>
<li>Must be within 100 miles of worksite (Lexington, MA) </li>
</ul>
Job Description:
<ul>
<li>Setup of Video Teleconferencing (VTC) and Web conferencing sessions</li>
<li>Support all scheduling, set up and tear down of Division Classified VTCs</li>
<li>Generate standard and custom reports using Excel and other tools</li>
<li>Support for asset management and compliance tracking using dedicated tools &amp; databases</li>
<li>Utilize basic network and system monitoring tools to ensure optimum performance</li>
<li>Perform basic network and IT troubleshooting as required to support immediate operational troubleshooting as needed for real-time missions, VTCs , video streaming and other collaboration tools</li>
<li>Evaluate and propose use of open source and commercial hardware, software and tools where applicable</li>
</ul>
Required: 
<ul>
<li>Must have experience with configuring and troubleshooting AV equipment.</li>
<li>For full list of required skills please see qualification table</li>
</ul>
Must Have 
<ul>
<li>Clearance Level: Currently holds a Secret Clearance (OR a higher clearance)</li>
<li>5 years - Perform basic network and IT troubleshooting as required to support AV equipment</li>
<li>5 years - Setup of Video Teleconferencing (VTC) and Web conferencing sessions</li>
<li>5 years - Support for asset management and compliance tracking using dedicated tools, databases</li>
<li>5 years - Utilize basic network and system monitoring tools to ensure optimum performance</li>
<li>5 years - Software Tools</li>
<li>5 years - Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook)</li>
</ul>
Nice to Have
<ul>
<li>Degree Level: Bachelor's Degree</li>
</ul>
Benefits and Perks: Aquila team members experience the opportunity to be part of a fast-paced, customer-focused, and technically innovative work environment. Aquila strives to deliver the best of the best in technical services to our customers. Candidates that possess a love for technical challenges, a desire to constantly learn, and the desire to establish themselves as critical players within a team will enjoy calling Aquila Technology home. Our Perks Include:
<ul>
<li>PTO - 15 days (vacation/sick) 10 paid holidays - 6 standard (New Year's, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas) - 4 floating holidays prorated based on your day of hire</li>
<li>1.5 paid days, or 12 hours, for approved volunteer work</li>
<li>1 week of paid maternity/paternity LOA after 1 year of Full-time employment</li>
<li>Tuition &amp; Training Reimbursement - 5K annually for pre-approved, job-related tuition, certification, or professional conferences</li>
<li>401K with Fidelity 100% immediate vesting; Plan eligibility begins 90 days following the date of hire. Aquila matches 50 cents on the dollar, up to 6%.</li>
<li>Cell Phone &amp; Internet Reimbursed up to $150 monthly to cover cell phone, data, and home internet expenses.</li>
<li>Buy Your Own Device (BYOD) Allowance Reimbursed up to $1500 for the purchase of a qualified technology device. Eligible after 90 days of employment, and benefit renews every three years.</li>
</ul>
Clearance: Candidates must have an active secret clearance to be considered for this role.
Work location: Hybrid - This position is 80% onsite due to the nature of the work. Interview process: Initial phone screen with hiring manager. If candidate advances to next round, larger interview with technical team
We are an Equal Opportunity Employer.

Systems Administrator

<h3>Job Description</h3>
Job Description
About Safety Net Access:
Since 2001, Safety NetAccess has been designing, building, and supporting networks for hospitality, multifamily, assisted living, resorts, and other public properties. Family-owned, we have grown from a two-man startup to one of the country’s most reliable and trusted partners. Along the way, we have been certified by most major hotel brands, and remain in the top echelon of providers certified to deploy within Marriott’s rigorous GPNS program and Hilton’s Stay Connected program, where we consistently rank as a top-performing partner every year. Safety NetAccess’ network design services, installation teams, and support services are OEM’d by the largest supplier to the assisted living industry for networking design.
Today, Safety NetAccess is deployed in 4,000+ venues providing millions of authentications daily, and while we are proud of our growth and the distinctions received, what truly excites us is thinking about the millions of users who have had a flawless experience with our networks.
 
Job Summary:
The IT Director is the key person responsible for all the software, systems, employee technology and data security within the company. This includes responsibility for ensuring that all systems are operational and meeting the needs of all departments and making their jobs as efficient as possible. The role will encompass systems selection, maintenance of integrations, and lifecycle management. The security element includes the responsibility for ensuring that all systems are secure, data and security policies are kept up to date and are implemented to the highest standards of compliance and protect against security threats such as virus attacks, data breaches, and cyber-criminal activities. 
Supervisory Responsibilities:
<ul>
<li>Small team of IT specialists: IT &amp; Security Administrator, Business Analyst, and Data Analyst</li>
</ul>
Duties/Responsibilities:
<ul>
<li>System and software maintenance</li>
<li>Employee technology support including IT onboarding procedures.</li>
<li>Enabling workflows, integrations, and automations.</li>
<li>Research new solutions to meet new company needs. </li>
<li>IT risk analysis &amp; threat assessment.</li>
<li>IT vendor management includes contract negotiations and security reviews.</li>
<li>Budgeting for hardware and software and systems maintenance.</li>
<li>Respond to customer security audits. </li>
<li>Manage employee security training program. </li>
<li>Mange penetration testing and vulnerability assessments. </li>
<li>Respond to security incidents. </li>
<li>Spearhead the company's IT security strategy (hardware, software, policy) and make sure necessary activities are undertaken by the appropriate departments. </li>
<li>Develop the best practices for all aspects of data security, including physical, network, database, and application. </li>
<li>Review and approve all technical designs and implementation plans to ensure compliance.</li>
</ul>
 
Required Skills/Abilities: 
<ul>
<li>Proficient with Microsoft Office, MicroSoft Entra and related enterprise IT services.</li>
<li>Experience with VMs, Windows, SaaS-based ERP systems and CRM applications.</li>
<li>Knowledge of SOC 1 &amp; 2 compliance.</li>
<li>Strong understanding of network technologies.</li>
<li>ISACA CISM Certification or other security certifications preferred.</li>
<li>Excellent communication skills for non-technical users and all levels of the organization</li>
<li>Ability to manage projects within budget and timeframe.</li>
<li>Manage a cross-functional team, mentor, provide direction, and set priorities.</li>
<li>Complete annual performance evaluations.</li>
</ul>
 
Education and Experience:
<ul>
<li>BS in Computer Science or equivalent work experience.</li>
<li>Minimum of 8-10 years’ experience as a manager or Director of IT in dynamic, mid-sized organization.</li>
</ul>
 
Physical Requirements: 
<ul>
<li>Ability to lift 50lbs of computer equipment.</li>
<li>Ability to sit at a computer for extended times and stand within a typical office environment </li>
</ul>
 
Additional Requirements:
<ul>
<li>Reliable commuting distance to assigned work location.</li>
<li>Occasional travel to Boston datacenter via automobile.</li>
<li>Available for off-hours support, as required.</li>
<li>Must work in the Westwood office.</li>
</ul>

IT Director

<h3>Job Description</h3>
Job Description
A global financial services cpmpany is seeking a Fund Servicing/Data Analyst for their office in Boston.
Location: Boston, MA Duration: 6-18 months
Job responsibilities
· Execute routine fund servicing transactions, ensuring accuracy and adherence to established guidelines and procedures.
· Collaborate with operations to streamline processes and enhance efficiency in fund servicing operations.
· Stay vigilant about cybersecurity practices, proactively detecting possible threats and deploying strategic measures to safeguard information and systems
· Utilize active listening and questioning skills to understand and address client needs, fostering strong relationships and promoting deeper understanding.
· Contribute to continuous improvement initiatives, applying innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform.
· Candidate must have intermediate to advance knowledge level of Excel (Knowing how to use formulas and pivot tables is a must)
· Dealing with all client and broker queries for automation purposes.
Required qualifications, capabilities, and skills
· Baseline knowledge or equivalent expertise in fund servicing operations, with a focus on executing process improvements.
· Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.
· Experience in continuous improvement initiatives, with a focus on applying innovation and design thinking techniques to enhance operational efficiency.
· Bachelor degree or prior work experience
· Strong technical skills including accounting principles and theories
· Knowledge of 40 ACTs Fund Accounting, Financial Reporting, and Tax Operations
· Ability to be effective in a global operating environment and a matrix management organizations
· Ability to build and maintain effective working relationships with clients and counterparties
· Quick learner both technical knowledge and systems. (experience or expertise on Alteryx, Tableau, Xceptor, Reconciliation setups, etc. will be stand out)
· Experience of working with technical teams on streamlining processes through automations &amp; worked in the past on projects
· Results oriented; ability to create and sustain a target driven environment
· Self-Motivated with a flexible approach to working hours

Fund Servicing/Data Analyst

<h3>Job Description</h3>
Job DescriptionAbout ClearGov
Our mission is to create easy-to-use software to help local governments plan, budget and report better. ClearGov is a rapidly growing, venture-funded SaaS company that offers a complete planning, budgeting and financial reporting suite that enables local governments to plan, build, and present their financials more efficiently and effectively. We’re a mission-driven company that envisions a world where modern software enables every local government to best serve and improve its community.
Our software is utilized nationwide by more than a thousand towns, cities, school districts, and other local agencies who are part of the ClearGov community, and we’re adding more every day. We’ve been named to the “GovTech 100” for eight years running, and we’re on BostInno’s “50 On Fire” list, as well. ClearGov also earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for four consecutive years: 2021, 2022, 2023 and 2024.
The ClearGov team is a tight-knit group of talented folks who are passionate about our mission and committed to building a positive, productive company culture. We believe in a work-hard/play-hard environment, and every day, we strive to get better at our work, all while being considerate, trustworthy, and transparent in everything we do. Core Values
<ul>
<li>Be Clear: We strive to be open in all that we do because we believe that transparency is the foundation upon which all meaningful relationships are built.</li>
<li>Be Trustworthy: We always act with integrity and keep our word because we believe that honest people are authentic, consistent, and dependable and that those traits form the cornerstone for success and well-being.</li>
<li>Be Considerate: We are mindful about the impact that our comments and actions will have on others because we want to build a compassionate, inclusive environment that nurtures all individuals and communities.</li>
<li>Be Positive: We believe that the first step in getting something done is believing that it can be done because we know that positive energy brings enthusiasm, excitement, and empowerment to the team.</li>
<li>Be Better: We constantly ask ourselves, "How can we do this better?" because we know that our families, colleagues, investors, and customers depend on the results we deliver every day.</li>
<li>Be Fierce: We seek to have bold conversations that interrogate reality and provoke learning to help us tackle our toughest challenges and enrich relationships.</li>
<li>Be Fun: We value the lighter side of life because we believe that balance, laughter, and enjoying every moment fuel the soul.</li>
</ul>
About the Opportunity
We’re looking for an Implementation Manager (IM) with a passion for learning, a kind heart, a positive attitude, and a great sense of humor to join our growing team. The IM will be charged with actively supporting the needs and requests of ClearGov’s civic and school district clients. S/he will ensure that new clients are set up to successfully realize value from their ClearGov subscriptions. The IM will be a key player on an incredible team as we execute our mission to help local governments budget better.
Key Responsibilities:
<ul>
<li>Oversee the entire onboarding process of a rotating portfolio of clients, from Service Order signature through the completion of their data mapping and training.&nbsp;This requires a working knowledge of ClearGov products, how financial data is displayed in each product, and the ability to troubleshoot and correct issues.</li>
<li>Understand goals and translate them into an implementation plan that will provide initial value in a timely fashion.</li>
<li>Build strong client relationships by maintaining high levels of engagement and communication; be the client’s proactive guide and advocate through the onboarding process.</li>
<li>Proactively manage both the client and internal teams to ensure timelines are met.</li>
<li>Recommend learning paths for clients to ensure confidence with the platform and cultivate client accountability.</li>
<li>Respond to questions and take the lead on resolving reported issues during implementation.</li>
<li>Drive customer advocacy in the form of references, testimonials, and case studies.</li>
<li>Maintain knowledge of ClearGov’s Budget Cycle Management suite of products.</li>
<li>Keep internal systems current by logging communications, updating fields, and entering notes.&nbsp;</li>
<li>Work closely with other members of the ClearGov team to fulfill client requests.</li>
<li>Communicate client feedback to ClearGov product development regarding enhancements and usability improvements.</li>
<li>Collaborate on process &amp; system modifications to improve team success and enable growth.</li>
</ul>
Critical Skills/Experience:
<ul>
<li>3 to 5 years of experience with SaaS implementations or a customer success position is strongly preferred.</li>
<li>Exceptional ability to communicate through speaking and writing and fostering positive business relationships.</li>
<li>Deep understanding of client concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed.</li>
<li>Must be able to organize, prioritize and execute on tasks with attention to detail and timing.</li>
<li>Google Suite, ChurnZero, and Salesforce experience preferred.</li>
<li>Experience working with local governments and school districts is a definite plus.</li>
</ul>
&nbsp;&nbsp;The Ideal ClearGov Candidate:
<ul>
<li>Self-motivated, self-starter with a zeal to win&nbsp;</li>
<li>Great communicator; strong oral and written skills&nbsp;</li>
<li>Ability to think creatively and innovatively&nbsp;</li>
<li>Hands-on problem solver that enjoys cracking difficult nuts&nbsp;</li>
<li>Quick study – able to pick up and apply new concepts in a hurry&nbsp;</li>
<li>Track record of achievement&nbsp;</li>
<li>Enjoys working on and helping to build outstanding teams&nbsp;</li>
<li>Demonstrates an entrepreneurial spirit and gets stuff done&nbsp;</li>
<li>A sense of humor and doesn’t take him/herself too seriously&nbsp;</li>
</ul>
Why Join Us
<ul>
<li>Flexible, remote work</li>
<li>Chance to make a meaningful impact on government and school district transparency and accountability</li>
<li>Opportunity to work in a fast-paced, fun, and collaborative environment</li>
<li>Competitive salary and benefits package (see below)</li>
<li>Professional growth opportunities</li>
</ul>
Compensation: In the spirit of transparency, we are excited to share the base salary for this position is $65,000 - $80,000 exclusive of fringe benefits or potential bonuses. If you are hired at ClearGov, your final base salary compensation will be determined by factors such as skills, interview performance, education and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring beyond the base range would not be typical in order to allow for future &amp; continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).Benefits:
<ul>
<li>Flexible, Remote Work</li>
<li>Competitive Salary</li>
<li>Equity Package</li>
<li>Quality Medical, Dental, and Vision Insurance Plans&nbsp;</li>
<li>Flexible Spending Account</li>
<li>Dependent Care Account</li>
<li>Short and Long Term Disability Insurance&nbsp;</li>
<li>Life Insurance&nbsp;</li>
<li>Flexible Paid Time Off Policy</li>
<li>John Hancock 401K Plan with Match</li>
<li>Annual All Hands In-Person Event</li>
</ul>
How to Apply:
<ul>
<li>Interested candidates should apply here: <a href="https://cleargov.applytojob.com/apply/GMiDHMoblE/Implementation-Manager-CentralEastern-US-Time-Zone" target="_blank">https://cleargov.applytojob.com/apply/GMiDHMoblE/Implementation-Manager…</a></li>
<li>ClearGov is an equal opportunity employer and values diversity in the workplace. We encourage individuals of all backgrounds to apply. &nbsp;</li>
</ul>
#LI-ER1&nbsp; #LI-Remote &nbsp;
ClearGov is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity and expressions, national origin, disability, genetic information, pregnancy, veteran status, age, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ClearGov makes hiring decisions based solely on qualifications, merit, and business needs at the time.
At ClearGov, we believe in the value of diversity, and we know that diverse perspectives will help us build a stronger team to accomplish our shared mission to help local governments work better.
Powered by JazzHR
GMiDHMoblE

Implementation Manager (US Eastern or Central Time Zone)

<h3>Job Description</h3>
Job Description
About Sequel 
Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all.  Sequel’s flagship product, the twiist Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management. &nbsp;
Job Overview 
Sequel’s Customer Contact Center is the pulse of our organization, serving customers 24/7 across their entire device journey. As a Technical Support Supervisor, you will play a crucial role in assisting pump users and their families with their twiist experience. Reporting to the Product Support leadership team, the successful candidate’s responsibilities will include building and leading a team, responding to technical support calls and emails, troubleshooting issues, and investigating concerns individually. &nbsp;
The following 2 shifts available:&nbsp;
<ul>
<li>8:00 PM – 4:30 AM EST Monday - Wednesday, noon – 8:30 PM EST Saturday and Sunday&nbsp;</li>
<li>8:00 PM – 4:30 AM EST Saturday - Wednesday</li>
</ul>
Job Responsibilities and Essential Duties
<ul>
<li>Supervise a group of Technical Product Support Specialists.&nbsp;&nbsp;</li>
<li>Assign tasks to and monitors the calls of Technical Product Support Specialists at regular intervals.&nbsp;</li>
<li>Assists in the onboarding and training of new Technical Product Support Specialists.  &nbsp;</li>
<li>Analyze call statistics and performance metrics.&nbsp;</li>
<li>Manage escalated calls and issues as needed; engage leadership as required.&nbsp;</li>
<li>Lead, inspire, and mentor the team to deliver best-in-class service.  &nbsp;</li>
<li>Foster a customer-centric culture focused on responsiveness and problem resolution.  &nbsp;</li>
<li>Provide effective coaching and motivation and insightful feedback.   &nbsp;</li>
<li>Lead the team to assure consistency of team quality audits and calibration of quality scoring within the team.  &nbsp;</li>
<li>Identify and implement process improvements that enhance customer experience.  &nbsp;</li>
<li>Maintain standard operating procedures for issue resolution and escalation.  &nbsp;</li>
<li>Ensures adherence to Regulatory, quality and accreditation standards. &nbsp;</li>
<li>Supports call queues during periods of lower staffing or high call volume. &nbsp;</li>
</ul>
Minimum Requirements
<ul>
<li>Bachelor's degree in health-related field preferred, or commensurate experience. &nbsp;</li>
<li>3+ years of experience in a fast-paced, high volume, FDA-regulated call center. &nbsp;</li>
<li>Previous leadership experience in a supervisory or managerial role preferred.&nbsp;</li>
<li>Medical device troubleshooting or product support experience required. &nbsp;</li>
<li>Experience with Automated Insulin Delivery (AID) systems strongly preferred.&nbsp;</li>
</ul>
Required Knowledge, Skills and Abilities
<ul>
<li>Effective verbal and written communication skills, enabling clear communication with customers via telephone, chat, text, and email. &nbsp;</li>
<li>Able to understand flow charts, technical information, and ability to use multiple applications at once. &nbsp;</li>
<li>Has been promoted or given special projects in a technical role. &nbsp;</li>
<li>Experience providing omni-channel remote support, particularly in a high volume, regulated environment.  &nbsp;</li>
<li>Skilled in using CRM tools; experience with Salesforce.com preferred. &nbsp;</li>
<li>Ability to provide technical information in an easy-to-understand manner. &nbsp;</li>
<li>Working knowledge of Microsoft Office applications. &nbsp;</li>
<li>Participates in on-call rotation and coverage during off-shift hours/weekends/holidays as required. &nbsp;</li>
<li>Position remotely based with potential travel for meetings but requires 1 week of travel for new hire training meeting at Sequel’s home office in Marlborough, MA.&nbsp;</li>
</ul>
Sequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. &nbsp;
At Sequel, we believe that when you thrive, we thrive. That’s why we’ve designed a benefits package that’s as thoughtful as it is generous. From day one, you’re automatically enrolled in our 401k plan—no waiting, no worries—with a 6% company match and 100% immediate vesting. We prioritize your well-being, especially for our employees and their families living with diabetes, with capped out-of-pocket insulin costs and GLP-1 coverage across all plans. With multiple medical plans through Aetna, including a 100% company-paid high deductible plan paired with employer HSA contributions, you can select what suits your needs. Additional benefits include vision and dental plans, employer-paid short-term disability, and voluntary options like accident and pet insurance.&nbsp;
Need time to relax and recharge? You’ll enjoy flexible PTO and generous paid holidays, all while being part of a culture that values hard work, fun, and support. We don’t just offer jobs—we offer careers that build futures. Join us, and let’s grow together!&nbsp;
Environmental/Safety/Physical Work Conditions &nbsp;
<ul>
<li>Ensures environmental consciousness and safe practices are exhibited in decisions &nbsp;</li>
<li>Use of computer and telephone equipment and other related office accessories/devices to complete assignments &nbsp;</li>
<li>May work extended hours during peak business cycles &nbsp;</li>
<li>Physical requirements such as lifting specific weights &nbsp;</li>
<li>Some travelling is expected &nbsp;</li>
</ul>
Powered by JazzHR
ig6exlKEha

Technical Product Support Supervisor - Med Device

<h3>Job Description</h3>
Job DescriptionSalary: $60,000+ Per Year 
About Back Bay Networks:
 
Back Bay Networks is a dynamic and growing Managed Services Provider (MSP) committed to delivering exceptional IT support and solutions to our diverse client base in the Dover, New Hampshire area and beyond. We pride ourselves on our proactive approach, technical expertise, and dedication to fostering strong client relationships. Join our supportive team and play a key role in empowering our clients through reliable and efficient technology.
 
Position Overview:
 
As a Mid-Tier IT Specialist at Back Bay Networks, you will contribute to our service delivery team, providing our clients with comprehensive technical support and proactive solutions. You will serve as a primary point of contact for various IT needs, including system implementation, user support, and issue resolution across both Windows and macOS environments. This role requires a strong blend of technical proficiency, problem-solving skills, and a commitment to delivering outstanding customer service, both remotely and on-site.
 
Responsibilities:
 
<ul>
<li>Provide expert-level end-user support for installing, configuring, and effectively utilizing various software and hardware solutions across macOS and Windows operating systems.</li>
<li>Independently troubleshoot and resolve a wide range of technical issues efficiently and effectively via phone, email, and remote access tools, escalating complex problems to senior team members when necessary.</li>
<li>Perform on-site diagnostics, repair, and maintenance for client IT infrastructure when remote resolution is not feasible, ensuring minimal disruption to their operations.</li>
<li>Maintain a deep and current understanding of the technologies and services offered by Back Bay Networks to provide informed and accurate solutions to client inquiries.</li>
<li>Accurately and thoroughly document all customer interactions, troubleshooting steps, and resolutions within our ticketing system, contributing to our knowledge base.</li>
<li>Administer and support client environments leveraging Windows Server (2012-2022), Active Directory, Microsoft Exchange, and Microsoft 365, including user management, security configurations, and essential maintenance.</li>
<li>Proactively communicate customer concerns, recurring issues, and potential service improvements to relevant internal teams to enhance service delivery.</li>
<li>Assist with technical aspects of pre-sales activities, including solution demonstrations and scope definition, as well as the on-site implementation and training of new technologies for clients.</li>
<li>Maintain organized digital and physical file systems, correspondence, and client records in accordance with company policies.</li>
</ul>
Job Requirements:
<ul>
<li>Minimum of 3-5 years of progressive hands-on IT experience, with a demonstrable track record supporting diverse client environments.</li>
<li>Solid expertise in managing and troubleshooting Windows Server environments (2012-2022), Active Directory (user and group management, GPOs), Windows client operating systems, and macOS in a business setting.</li>
<li>Proven ability to diagnose and resolve networking issues, including basic firewall configuration and troubleshooting (e.g., understanding of ports, protocols).</li>
<li>Experience with various backup and recovery technologies and strategies.</li>
<li>Exceptional customer service and communication skills, with the ability to explain technical concepts clearly to both technical and non-technical users.</li>
<li>Strong analytical and problem-solving skills, with the capacity to manage multiple priorities and tasks effectively in a dynamic environment.</li>
<li>Familiarity with email systems such as Microsoft Exchange and Microsoft 365 administration.</li>
<li>Must successfully pass a background check.</li>
<li>Must reside within a 1-hour driving radius of our Dover, NH office to facilitate timely on-site support.</li>
</ul>
Preferred Skills and Experience (Not Required):
<ul>
<li>ITSM certifications (ITIL Foundation or higher).</li>
<li>Project Management fundamentals or certifications (e.g., CAPM).</li>
<li>Networking certifications (e.g., CompTIA Network+, Cisco CCNA).</li>
<li>Security certifications (e.g., CompTIA Security+, CompTIA CySA+).</li>
<li>Cloud platform experience and/or certifications (e.g., Microsoft Azure Fundamentals, AWS Certified Cloud Practitioner).</li>
<li>Prior experience working for a Managed Services Provider (MSP).</li>
<li>Hands-on experience with Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools.</li>
<li>Relevant Microsoft certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate). </li>
</ul>
Join Our Team!
 
We encourage you to apply if you are a highly motivated and skilled IT professional looking for a challenging and rewarding opportunity to grow your career with a supportive and forward-thinking MSP! We value collaboration, continuous learning, and a commitment to exceeding client expectations.

IT Specialist

<h3>Job Description</h3>
Job Description
Mooring Companies is a national U.S. fiber broadband network construction contractor operating in all states. Our clients build more than just networks; they connect communities to new valuable digital opportunities. Mooring supports clients by offering exceptional talent in the field. Our team&nbsp;allows for successfully completing every project starting from the first point of conception.
This includes engineering teams, distributors, and more than 400 qualified field crews with extensive experience across all ISP types and markets.
We are seeking an&nbsp;Installation Technician&nbsp;to join our team in&nbsp;Boston, MA. In this role you will complete installation of products and services, resolve and troubleshoot issues while connecting face-to-face with customers.
Why Mooring?
<ul>
<li>Ongoing Routes</li>
<li>Bi-Weekly Pay</li>
<li>100% company paid health insurance</li>
<li>Independent Work &amp; Team Collaboration</li>
<li>Career Development &amp; Advancement Opportunities.</li>
<li>Vehicle and Tools Provided</li>
</ul>
The Role
<ul>
<li>Completes installation of products and services</li>
<li>Resolves and troubleshoot issues</li>
<li>Connects face-to-face with customers; consulting, assisting and educating</li>
<li>Prioritizes, organizes and efficiently completes tasks to meet deadlines</li>
<li>Works independently</li>
<li>Works in a variety of environments; indoors, outdoors, tight spaces, elevated</li>
<li>Navigates a variety of terrains managing tools and equipment</li>
<li>Strives to provide the best customer experience every day</li>
</ul>
Requirements
<ul>
<li>At least 1 year of experience in cable/fiber installation</li>
<li>Excellent customer service, time management, problem-solving and troubleshooting skills</li>
<li>Ability to learn and operate testing equipment and software/programs</li>
<li>Ability to utilize hand tools, identify wire size/color and accurately utilize measuring devices</li>
<li>Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds)</li>
<li>Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time</li>
<li>Ability to safely navigate various terrains, managing equipment and tools</li>
<li>A body weight of no more than 275 pounds to perform ladder work safely. **Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role**</li>
<li>Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving</li>
<li>Passing of all client requirements (MVR, Background Check, Drug Screen)</li>
</ul>
Job Type: Full-time
Benefits:
<ul>
<li>Company truck</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>On-the-job training</li>
<li>Opportunities for advancement</li>
<li>Professional development assistance</li>
<li>Referral program</li>
</ul>
Application Question(s):
<ul>
<li>Have you worked specifically with FTTH installations for residential clients?</li>
<li>Have you previously completed work as a contractor or technician for Comcast or any other major telecom providers? If so, what type of projects did you handle?</li>
<li>What certifications do you hold related to fiber optics (e.g., FOA CFOT, ETA Fiber Optics Installer, OSHA)?</li>
<li>Are your certifications current?</li>
<li>Are you comfortable working both indoors and outdoors, sometimes in inclement weather, and do you have experience running fiber through different types of dwellings (single-family homes, apartments, etc.)?</li>
<li>Do you have reliable transportation, a valid driver’s license, and the ability to carry and use a ladder and other necessary equipment?</li>
</ul>
Experience:
<ul>
<li>Coax/Ethernet cable: 1 year (Required)</li>
<li>Aerial and underground fiber installations?: 1 year (Preferred)</li>
<li>Fiber optic loss testing: 1 year (Preferred)</li>
<li>Interpreting fiber optic test results.: 1 year (Preferred)</li>
</ul>
Work Location: On the road

Telecommunications Field Technician

<h3>Job Description</h3>
Job Description
Software Engineer 
Clearance Level: Must have a Top Secret to apply - Must be US Citizen
At Aquila Technology, you will see our team's passion every day, whether we are building a robust, policy-compliant IT system or stress-testing a system to identify gaps and security vulnerabilities. To own the advantage, we ensure our team owns results and gets the work done right the first time by deploying smart, purposeful solutions that work. Aquila is the right people with the right skills driving the right outcomes. We call this the Aquila Advantage.
About the Role:
Aquila Technology is seeking a System Engineer to join our team in supporting one of the country's premier defense research organizations. The Systems Engineer will participate in the development of new radar software and in the sustainment of existing radar software. The candidate will work within a small team of engineers on software development and software maintenance of OTH Radar systems and similar associated systems. The Systems Engineer will develop, maintain code and integrate with hardware for real-time and off-line applications. As well as implement and test software modifications and algorithms using C++ and MATLAB. Software will be professionally packaged, tested, documented, and delivered for use by others. Good programming practice and testing is required. The quality of the software will be at TRL level 7 – System prototype demonstration in an operational environment.
There are a few requirements for the position:
<ul>
<li>Must be a U.S Citizen- Must have an Active Top Secret Clearance (Green Cards / Visas do not qualify)</li>
<li>Willingness to undergo a comprehensive background investigation and maintain a personal security clearance. (Aquila would sponsor you for the security clearance.)</li>
<li>Must be within 100 miles of worksite (Lexington, MA)</li>
</ul>
Required Skills: 
<ul>
<li>Expert in MATLAB and C++</li>
<li>Experience with AI/ML</li>
<li>Experience with software integration of radar hardware</li>
<li>Experience using DDS open architecture development (RTI implementation preferred)</li>
<li>Experience with standard signal processing techniques (Fourier transforms, filters, etc.)</li>
<li>Experience in OTH Radar</li>
<li>Prior experience with radar tracking and radar signal processing</li>
<li>The candidate should be well versed in all aspects of software development including: management, documentation, coding standards, configuration control and software testing</li>
<li>Possess strong skills in engineering troubleshooting, being able to identify and remediate faults that present themselves within the system.</li>
</ul>
Preferred Skills: 
<ul>
<li>Familiarity with parallel processing</li>
</ul>
Must Have 
<ul>
<li>Degree Level: Masters Degree</li>
<li>10 years - Engineering</li>
<li>10 years - Software/Algorithm Development</li>
<li>10 years - Machine Learning/AI</li>
<li>10 years - AI/ML</li>
<li>10 years - Program/Project Management OR Analysis</li>
<li>10 years - Software Documentation</li>
<li>10 years - Programming</li>
<li>10 years - C/C++ Programming</li>
<li>10 years - GIT/GITHUB</li>
<li>10 years - IDE to Java</li>
<li>10 years - Java Development</li>
<li>10 years - JavaScript Development</li>
<li>10 years - Object Oriented Software Design and Development</li>
<li>10 years - Python</li>
<li>10 years - Real-Time Hardware/ Software Development and Implementation</li>
<li>10 years - Software Design/Development</li>
<li>10 years - Signal Processing</li>
<li>10 years - Radar Signal Processing</li>
<li>10 years - Software</li>
<li>10 years - Maven or Gradle, Git / Gitlab, Make / Autotools</li>
<li>10 years - Systems</li>
<li>10 years - Hardware and Software Integration</li>
<li>10 years - Linux/Unix</li>
</ul>
Our interview process is designed to let you get to know us as much as for us to get to know you! You'll meet with someone from our Recruiting team so we can learn more about you and answer some of your questions. You'll meet with the Hiring Manager to learn more about the team, and the role, and get to tell us more about what you'd bring to the team You'll meet team members who will be your peers to help you get a feel for a “real day in the life” at Self. 
Benefits and Perks: Aquila team members experience the opportunity to be part of a fast-paced, customer-focused, and technically innovative work environment. Aquila strives to deliver the best of the best in technical services to our customers. Candidates that possess a love for technical challenges, a desire to constantly learn, and the desire to establish themselves as critical players within a team will enjoy calling Aquila Technology home. Our Perks Include:
<ul>
<li>PTO - 15 days (vacation/sick) 10 paid holidays - 6 standard (New Year's, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas) - 4 floating holidays prorated based on your day of hire</li>
<li>1.5 paid days, or 12 hours, for approved volunteer work</li>
<li>1 week of paid maternity/paternity LOA after 1 year of Full-time employment</li>
<li>Tuition &amp; Training Reimbursement - 5K annually for pre-approved, job-related tuition, certification, or professional conferences</li>
<li>401K with Fidelity 100% immediate vesting; Plan eligibility begins 90 days following the date of hire. Aquila matches 50 cents on the dollar, up to 6%.</li>
<li>Cell Phone &amp; Internet Reimbursed up to $150 monthly to cover cell phone, data, and home internet expenses.</li>
<li>Buy Your Own Device (BYOD) Allowance Reimbursed up to $1500 for the purchase of a qualified technology device. Eligible after 90 days of employment, and benefit renews every three years.</li>
</ul>
Clearance Level: Candidates must have an active Top Secret clearance to be considered for this position. - MUST BE US CITIZEN 
Work Location: Hybrid - Individual works from home or off-site for a portion of their schedule and within a routinely commutable distance from the Lexington facility. Candidates should expect to work onsite 3 days a week.
Travel: Estimated at 25% both domestic and international field sites / temporary test sites.
Interview Process: Initial pre-screen with hiring manager. If a candidate advances, the next round of interviews will be with the Group Leaders and Technical Staff Team.
We are an Equal Opportunity Employer.

Software Engineer

<h3>Job Description</h3>
Job Description
You could be a data scientist anywhere. Why us?
<ul>
<li>
Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size)
</li>
<li>
Partner with our VP of Data Science &amp; Analytics, Armando La Rocca (ex-BCG, Better)
</li>
<li>
Disrupt a massive market and take us to a $10B business in the next few years
</li>
<li>
Be immersed in a talent-dense environment and greatly accelerate your career growth
</li>
</ul>
About the opportunity:
Jerry is looking for a Data scientist to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a data scientist, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the data science &amp; analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.
Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot &amp; voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
Here's what an ex-BCG teammate has to say about joining Jerry:
"The biggest difference between my current role at Jerry and my past life at BCG is being able to feel the direct impact my work has on the business, every day. In consulting, I rarely felt like my work was having any impact on the world, despite advising the largest global corporations. Here, I can see that my work is moving the needle on key company metrics in a matter of weeks. When I say "key," I mean it: I am not talking about secondary KPIs that no one pays attention to, but business-critical metrics that the CEO and the rest of the C-suite look at on a daily basis (think sales, retention, pricing, etc).
The benefit of being a digital-first company is that we are sitting on a treasure trove of data. This means we almost never have to make a decision that's not backed by a robust, statistically significant analysis. While data science can be a support function in some other places (this was something I wanted to avoid), data scientists at Jerry are at the core of the business.
I have also appreciated the professional growth opportunities. I have had flexibility to work on the skills I wanted to develop, be it technical or soft skills. I have found continuous learning to be one of my most important drivers of happiness at work. Getting the space and latitude to work on projects that I am most interested in was all the more important for this reason."
How you will make an impact:
<ul>
<li>
Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
</li>
<li>
Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
</li>
<li>
Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
</li>
<li>
Identify opportunities to automate manual processes and optimize operational efficiency&nbsp;
</li>
</ul>
Preferred experience:
<ul>
<li>
Bachelor’s degree in a quantitatively or intellectually rigorous discipline
</li>
<li>
1-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in data science/business analysis
</li>
<li>
High level of comfort with SQL or Python
</li>
</ul>
Who you are:
<ul>
<li>
You have a framework for problem solving and live by first principles
</li>
<li>
You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
</li>
<li>
You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Data Scientist

<h3>Job Description</h3>
Job Description
🚗 Why us?
<ul>
<li>
Innovation: Jerry is disrupting the car industry. With our super app, we are ushering in a new era for 300M drivers in the US and radically improving the consumer automotive experience.
</li>
<li>
Impactful Projects: Architect complex deep learning models with massive real-world applications.
</li>
<li>
Startup Energy: Move quickly, test, iterate and own projects end-to-end in an environment where your ideas matter and your impact is felt from day one.
</li>
<li>
Brilliant Teammates: Work with extremely talented and passionate engineers, data scientists, and analysts from companies like NVIDIA, Tencent, Alibaba, ByteDance, etc.
</li>
</ul>
2024 was a milestone year for Jerry.ai. We delivered nearly 50% year-over-year revenue growth while reaching profitability for the first time in our history.
And we're just getting started! Our growth is driven by forward-thinking technology; Harvard Business Review covered the success of our chatbot less than a year after its launch and Jerry.ai is getting mentioned in many conversations about our use of GenAI, such as this Forbes article.
&amp;#x1F4BB; About the opportunity
We are looking for a Staff Applied Data Scientist (PhD) who is energized by working with a high caliber team and making a material difference in the lives of millions to join us! Reporting directly to our cofounder/CTO, you will architect and deploy advanced ML models with massive real-world applications (e.g. model &amp; predict user behavior, leverage LLMs and custom-built components to optimize our chatbot &amp; voicebot, etc). Come play a key role in helping us grow from 5M to 50M customers and become a $10B company in the next 4 years!
🫵 How you will make an impact
<ul>
<li>
Develop and architect advanced machine learning models to address critical business challenges and drive company-wide strategic initiatives
</li>
<li>
Take ownership of the end-to-end modeling process, from initial ideation to model deployment and maintenance
</li>
<li>
Conduct thorough data preparation and analysis to ensure the quality and relevance of input data for modeling tasks
</li>
<li>
Collaborate closely with cross-functional teams, including Product and Data Engineering to productize and deploy models into production systems
</li>
<li>
Contribute to large-scale company initiatives aimed at solving problems that haven’t yet been touched by anyone at Jerry
</li>
</ul>
🚀 Requirements
<ul>
<li>
PhD in Physics or related field
</li>
<li>
5+ years of experience building and deploying models from scratch.
</li>
<li>
Deep understanding of machine learning algorithms and techniques, with experience in building and deploying models from scratch.
</li>
<li>
Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical modeling solutions.
</li>
<li>
Passion for real-world application of machine learning, with a desire to make a significant impact on large-scale business initiatives.
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

2,213 Technology Jobs