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<h3>Job Description</h3>
Job DescriptionDescription:
Title: Guest Service Agent
 
Objective of Position:
Provide all hotel guests with courteous and efficient service to maximize guest satisfaction and ensure their return.
 
Areas of Responsibility:
<ul>
<li>Be fully trained and equipped to handle all front desk services including guest arrival, departure, reservations, monetary transactions and information/directions for the local area. </li>
<li>Establish immediate positive contact when the guest approaches the desk.</li>
<li>Acknowledge guests immediately using verbal and non-verbal communication.</li>
<li>Be friendly and enthusiastic while displaying professional body language and appropriate eye contact.</li>
<li>Answer guest inquiries with enthusiasm to promote hotel services, in-house facilities, and local establishments.</li>
<li>Adhere to brand service standards in all guest interactions.</li>
<li>Review all reservations, identify special requests, and pre-assign rooms to ensure guest satisfaction.</li>
<li>Acquire working knowledge of rates and special rate categories in order to properly answer guest inquiries. Ensure proper charges and maximize room revenue.</li>
<li>Properly balance cash and credit cards in order to submit a balanced shift closing to Night Audit.</li>
<li>Maintain cash bank (at exactly the amount issued to you) and properly record daily cash transactions and paid outs.</li>
<li>Perform bucket checks and review daily reports for issues and errors.</li>
<li>Monitor guest accounts and gain additional approval/credit when needed.</li>
<li>Adhere to all established credit card security and inventory control policies to minimize loss of revenue.</li>
<li>Promote loyalty programs (IHG Rewards/Marriott BonVoy), understand and deliver tiered benefits. Solicit non-members to join loyalty programs.</li>
<li>Properly handle guest mail, packages, and messages.</li>
<li>Follow hotel procedures when issuing guest keys, both new and duplicates.</li>
<li>Issue safety deposit boxes to guests following standard operating procedure.</li>
<li>Work closely with Housekeeping to communicate information regarding New Parties, Departures, Stay Over Reservations, Late Check Outs, Pet Rooms, VIPs, and special requests. Update clean rooms in the system when alerted by Housekeeping.</li>
<li>Clear all discrepant rooms (each shift). File all reports at end of shift.</li>
<li>Properly utilize Quore to effectively communicate pertinent information to all shifts and departments.</li>
<li>Monitor GXP and Mobile Dashboard and take action as needed (CY only).</li>
<li>Become familiar with the Waltham area, i.e. businesses, restaurants, parks, fitness facilities, other hotels, and points of interest.</li>
<li>Attend meetings to obtain new information on front office operations / policies / procedures, etc., and promote team spirit among fellow associates.</li>
<li>Keep immediate supervisor/MOD fully informed of all problems or unusual matters of significance so that prompt, corrective action can be taken when appropriate.</li>
<li>Respond effectively to guest complaints/issues: listen attentively, give a sincere apology; use empathy; act quickly to resolve the issue; notify engineering, housekeeping, or MOD if needed; offer compensation when necessary.</li>
<li>Have a thorough knowledge of emergency procedures, radio procedures and guest/ associate incident procedures.</li>
<li>Act as a lobby ambassador by assisting with any activities in the surrounding areas when needed (Bistro/Patio – CY only, The Market, Business Center)</li>
<li>Perform other duties as requested.</li>
</ul>
Title: Front Desk Supervisor
 
Objective of Position:
Provide all hotel guests with courteous and efficient service to maximize guest satisfaction and ensure their return. Ensure all Guest Service Agents have the training, skills, and tools needed to serve our guests with confidence.
 
Areas of Responsibility:
<ul>
<li>Fulfill all duties and responsibilities of a Guest Service Agent (see GSA Job Description).</li>
<li>Work closely with DGS &amp; GSM to “team” manage the Front Office Operation. In the absence of DGS &amp; GSM, Supervisors should handle any inquiries or duties assigned by the Night Operations Manager or Operations Support Manager.</li>
<li>Assist DGS &amp; GSM in directing and coordinating the Front Desk Operations to ensure the highest standards of guest service. </li>
<li>Ensure that all GSAs provide efficient, friendly, and thoughtful service.</li>
<li>Review shift checklists on a regular basis to ensure GSAs are correctly following procedures and completing all tasks.</li>
<li>Train new GSAs and follow up with Training Checklists to ensure completion.</li>
<li>Review Group Checklists daily to ensure GSAs are processing them correctly and continuously monitoring checklists throughout the entire length of stay. Ensure accurate billing for group accounts.</li>
<li>Work closely with Front Office staff to find ways to improve service.</li>
<li>Lead by example for GSAs in guest interactions and when handling guest issues (i.e. LEARN model, Guest Recovery, etc.).</li>
<li>Ensure brand standards for the arrival experience and guest requests are consistently delivered by GSAs.</li>
<li>Ensure rewards members are recognized and receive arrival gifts. Ensure non-members are being solicited to join loyalty programs (IHG rewards/Marriott BonVoy).</li>
<li>Inventory all Front Office supplies at each property on a weekly basis. Communicate to appropriate person when ordering is needed.</li>
<li>Identify, update, and train Front Desk staff on all local information.</li>
<li>Act in the capacity of Manager on Duty when one is unavailable.</li>
<li>Attend and participate in Front Office Operations department meetings.</li>
<li>Perform other duties as requested.</li>
</ul>
 
Requirements:
Title: Guest Service Agent
Requirements:
<ul>
<li>Previous customer service experience is preferred.</li>
<li>Ability to move, lift carry, push, pull or place objects weighing less than 25 pounds without assistance. heavier lifting or movement tasks with assistance.</li>
<li>Ability to stand, sit, or walk for an extended period of time.</li>
<li>Must possess a friendly and professional demeanor.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must maintain composure and objectivity under pressure.</li>
<li>Must be able to prioritize and multitask.</li>
<li>Must possess the ability to operate independently with a high-degree of self-motivation.</li>
</ul>
Title: Front Desk Supervisor
Requirements:
<ul>
<li>Previous Front Desk experience is required.</li>
<li>Ability to move, lift carry, push, pull or place objects weighing less than 25 pounds without assistance. heavier lifting or movement tasks with assistance.</li>
<li>Ability to stand, sit, or walk for an extended period of time.</li>
<li>Must possess a friendly and professional demeanor.</li>
<li>Must be able to convey information and ideas clearly</li>
<li>Must maintain composure and objectivity under pressure</li>
<li>Must be able to prioritize and multitask.</li>
<li>Must possess the ability to operate independently with a high-degree of self-motivation.</li>
</ul>

Guest Service Agent - Park Lodge Hotel Group (Waltham, MA)

<h3>Job Description</h3>
Job Description
Agawam South Rehab &amp; Nursing is seeking an Activities Assistant to fill a full-time position in our skilled nursing facility. This is a dynamic position to provide a variety of meaningful activities for our elders.
 
As an Activities Assistant, you will work with the Director in developing and implementing recreational programs.
 
Some things about working as an Activities Assistant...
<ul>
<li>
You will provide hands-on involvement in programs during the resident's scheduled program times.
</li>
<li>
Encourage resident participation in activities, ensuring inclusivity and engagement.
</li>
<li>
Assist with setting up and cleaning up after activities.
</li>
<li>
Maintain accurate documentation of resident participation and progress.
</li>
<li>
Work collaboratively with other staff members to support the overall well-being of residents.
</li>
</ul>
 
Don't forget...
<ul>
<li>
Prior experience working with patients/elderly is preferred.
</li>
<li>
Ability to work effectively as a team member is important.
</li>
<li>
The chosen candidate will possess an enthusiastic attitude while contributing to the positive environment of our residents.
</li>
<li>
This is a direct hire position; we do not go through an agency.
</li>
</ul>
 
Full-time Activities Assistant supported by a comprehensive benefits program including; medical insurance, dental insurance, vision coverage, 401k, and more!
 
See what is going on at agawamsouth.com

Activities Assistant

<h3>Job Description</h3>
Job Description
Andover Manor Rehab and Nursing is seeking an Activities Assistant to fill a full-time position in our skilled nursing facility. This is a dynamic position to provide a variety of meaningful activities for our elders.
 
As an Activities Assistant, you will work with the Director in developing and implementing recreational programs.
 
Some things about working as an Activities Assistant...
<ul>
<li>
You will provide hands-on involvement in programs during the resident's scheduled program times.
</li>
<li>
Encourage resident participation in activities, ensuring inclusivity and engagement.
</li>
<li>
Assist with setting up and cleaning up after activities.
</li>
<li>
Maintain accurate documentation of resident participation and progress.
</li>
<li>
Work collaboratively with other staff members to support the overall well-being of residents.
</li>
</ul>
 
Don't forget...
<ul>
<li>
Prior experience working with patients/elderly is preferred.
</li>
<li>
Ability to work effectively as a team member is important.
</li>
<li>
The chosen candidate will possess an enthusiastic attitude while contributing to the positive environment of our residents.
</li>
<li>
This is a direct hire position; we do not go through an agency.
</li>
</ul>
 
See what is going on at andovermanor.com

<h3>Job Description</h3>
Job Description
TERRAIN PARK Manager
BASIC FUNCTION&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Terrain Park Manager is responsible for help in building and maintaining all terrain park elements and terrain-based learning areas. &nbsp;Duties include, but are not limited to:&nbsp;&nbsp;Park building, daily maintenance, feature testing/inspecting, daily forms, signage, fencing, and teaching park safety to guests
CHARACTERISTIC DUTIES &amp; RESPONSIBILITIES&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
<ul>
<li>Building Terrain Park features in park and Terrain Based Learning areas</li>
<li>Set up and maintenance of fencing and Signage</li>
<li>Daily inspection and testing of terrain park features</li>
<li>Complete daily forms and communicate with ski patrol any changes</li>
<li>Assist with feature construction/fabrication</li>
<li>Report any issues to Director of Mountain Ops&nbsp;or Ski patrol</li>
<li>Patrol Park, looking for feature damage, change in snow quality, or guest injuries</li>
<li>Assisting ski patrol with any incidents on hill</li>
<li>Communicate terrain park etiquette to guests in the park</li>
<li>Communicate with Instructors and Coaches in the Park</li>
<li>Help with Terrain Park Events and contests</li>
<li>Other duties assigned by Director of Mountain Operations&nbsp;</li>
</ul>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SUPERVISION EXERCISED Administrative and functional supervision, direct or indirect of 10 employees. SUPERVISION RECEIVED&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Direction is received from Director of Mountain Operations&nbsp; QUALIFICATIONS&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<ul>
<li>Follow all RMR rules, procedures and policies</li>
<li>Familiarity with terrain park grooming tools and techniques</li>
<li>Must possess leadership skills </li>
<li>Maintain professional standards for behavior and appearance</li>
<li>Must be able to lift 50 pounds</li>
<li>Must be able to work extended hours in inclement weather and cold temperatures</li>
<li>Must understand Smart Style and how to implement</li>
<li>Construction or Terrain Park background </li>
<li>Must be able to work without supervision</li>
</ul>
 At Ragged Mountain we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the recreation field, this position requires a flexible schedule, working holidays, weekends and long hours as necessary.
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Terrain Park Manager

<h3>Job Description</h3>
Job Description
FULL-TIME | SEASONAL&nbsp;POSITIONS AVAILABLE
This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading.
The Park Services Attendant&nbsp;keeps waterpark areas clean and orderly including the restrooms, Guest Services, patio areas, pool deck and upper mezzanine. Must be willing to maintain the highest levels of cleanliness in any public area, working both independently and as part of a team.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES (include the following, other duties may be assigned)
<ul>
<li>Sweeps, mops, scrubs, and vacuums hallways, stairs and office space.</li>
<li>Empties trash and garbage containers.</li>
<li>Maintains facility, plumbing, and other related maintenance activities as required.</li>
<li>Notifies management concerning need for major repairs or additions to lighting, heating, and ventilating equipment.</li>
<li>Ensures proper stock in supply closets, keeping all required equipment (cleaning materials)</li>
<li>Cleans snow and debris from sidewalk.</li>
<li>Maintains cleanliness immediately outside of facility, as needed, in walkways, on lawns, etc.</li>
<li>May be required to assist in cleaning of hotel rooms or condo units during periods of high guest turnover.</li>
</ul>
WHY WORK AT JAY PEAK?
We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history &amp; what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you.
IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET
<ul>
<li>Wage: $17.00 per hour</li>
<li>Paid Sick Time</li>
<li>401k program eligibility with employer match after a year of employment with 1,000 hours of service</li>
<li>FREE or deeply discounted season passes for you and your dependents</li>
<li>Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)</li>
<li>Seasonal employee parties</li>
<li>Regular free employee breakfasts/lunches, family events, and parties</li>
<li>or a full listing of employee perks both on and off-property, click here</li>
</ul>
Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or <a href="mailto:hr@jaypeakresort.com" target="_blank">hr@jaypeakresort.com</a>.
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Park Services Attendant - Winter 2025/26

<h3>Job Description</h3>
Job Description
PART-TIME AND FULL-TIME | SEASONAL&nbsp; This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading.
The Front Desk Agent position is responsible for greeting guests upon arrival to access their file on the computer, check guests into either hotel rooms or condominiums in a pleasant, positive way to ensure that their experience at Jay Peak is a positive one. Answer phones, assist guests with resort amenities and assist/resolve guest issues.&nbsp;
ESSENTIAL DUTIES &amp; RESPONSIBILITIES (include the following, other duties may be assigned)
<ul>
<li>Welcomes guests on arrival and checks them in, accessing their reservation on the computer and advises the balance due for their stay, doing a credit card imprint or accepting cash.</li>
<li>Gives appropriate key to guests for the assigned room/condo.</li>
<li>Using an area map, indicates the location of the unit that the guest is checking into and explains how to get to room/unit.</li>
<li>Issues ski tickets during winter season to persons with packages that include skiing/riding.</li>
<li>Issues water park vouchers for one-night stay, water park wrist bands for multiple nights with packages that include Pump House.</li>
<li>Issues golf vouchers during the summer to persons with packages that include golf.</li>
<li>Orients the guest, explaining where the different service areas are located, such as Customer Service, Rental and Repair, Ski School, Pump House, Clips &amp; Reels, Tram, Cafeterias or Restaurants.</li>
<li>When required, explain how to get to retail outlets in the area, hospital, points of interest, event locations, etc.</li>
<li>Makes dining room reservations when required.</li>
<li>Must be well groomed and professional in appearance, wearing uniform items provided.</li>
<li>Troubleshoots problems that may arise for the guest and if necessary, consults with supervisor to resolve more difficult issues.</li>
<li>Works closely with security persons to assist guests who may have road, car or location of unit problems, that security can assist with.</li>
<li>Must be helpful and amiable toward the guest at all times.&nbsp; When difficulties arise you should consult a supervisor/manager for advice on how to handle.</li>
</ul>
WHY WORK AT JAY PEAK?
We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history &amp; what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you.
IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET
<ul>
<li>Wage: $18.00&nbsp;per hour</li>
<li>Paid Sick Time</li>
<li>401k program eligibility with employer match after a year of employment with 1,000 hours of service</li>
<li>FREE or deeply discounted season passes for you and your dependents</li>
<li>Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)</li>
<li>Seasonal employee parties</li>
<li>Regular free employee breakfasts/lunches, family events, and parties</li>
<li>For a full listing of employee perks both on and off-property, click here</li>
</ul>
Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or <a href="mailto:hr@jaypeakresort.com" target="_blank">hr@jaypeakresort.com</a>.
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Front Desk Agent - Winter 2025/26

<h3>Job Description</h3>
Job Description
Ophthalmic Consultants of Boston is seeking&nbsp;a motivated, customer-focused&nbsp;Front Desk Representative&nbsp;to join our healthcare team. This position plays a key role in creating a positive first impression for our patients while ensuring smooth, efficient front office operations. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced environment&nbsp;This person would be scheduled to work in our Weymouth office. Schedule is Monday through Friday; 40 hours per week (8-4:30PM).
Key Responsibilities:
<ul>
<li>Greet and register patients promptly and courteously upon arrival.</li>
<li>Verify and update patient demographics and insurance information.</li>
<li>Possess working knowledge of a variety of&nbsp;insurance plans and coverages; determine eligibility and coverage for services.</li>
<li>Collect&nbsp;co-pays, deductibles, and outstanding balances&nbsp;at check-in and check-out.</li>
<li>Assist patients with&nbsp;past due balances, explaining payment options and processing transactions.</li>
<li>Schedule patient and diagnostic appointments&nbsp;accurately and efficiently for&nbsp;multiple physicians, coordinating with internal departments.</li>
<li>Follow up on appointments to minimize no-shows and maximize productivity.</li>
<li>Address patient inquiries in person with professionalism and care.</li>
<li>Collaborate with clinical staff and management to ensure optimal patient flow.</li>
<li>Take initiative in solving problems and escalating issues when needed.</li>
<li>Contribute to a positive office culture by&nbsp;demonstrating leadership and a willingness to take on challenges.</li>
</ul>
Ideal Candidate:
<ul>
<li>A High School Degree or GED.</li>
<li>Minimum of 1-2 years of medical or health care related setting or equivalent in a customer service, front desk/receptionist position.</li>
<li>Proven experience with insurance verifications and patient billing.</li>
<li>Must have a working knowledge of computer and respect for confidentiality.&nbsp;</li>
<li>Must be able to work in a fast-paced environment, paying close attention to detail.</li>
<li>Epic experience a plus.&nbsp;</li>
<li>Bilingual skills a plus.</li>
</ul>
 Benefits Offered:
<ul>
<li>Health &amp; Dental Insurance- eligible 1st day of employment</li>
<li>Paid time off and paid holidays</li>
<li>Health &amp; Dependent Reimbursement Accounts</li>
<li>401(k) Plan with company contribution</li>
<li>Company paid Life and LTD Insurance</li>
<li>Employee discounts</li>
</ul>
To find out more about OCB, please visit our website at <a href="http://www.eyeboston.com" target="_blank">www.eyeboston.com</a>. OCB is an Equal Opportunity Employer.&nbsp; All Employees must be fully vaccinated.
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Medical Front Desk Representative

<h3>Job Description</h3>
Job Description
Title: Tour Guide Location: Provincetown, MA Pay: $40 - $80 / hour Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$40 - $150 per tour (including tips)</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country!
Have questions about the job or the company? &nbsp;
Visit our careers page and fill out the form to contact us! Follow the link below, click “apply now,” choose your city, and tell us why you would make an expert ghost guide and storyteller! One of our Ghost Guide Recruiting Specialists will reach out to you shortly: <a href="https://usghostadventures.com/careers/" target="_blank">https://usghostadventures.com/careers/</a>
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Tour Guide

<h3>Job Description</h3>
Job Description
LIFE. LIVED BEAUTIFULLY.&nbsp;
What we do is about more than pretty polishes and beautiful hair, it's about how we make people feel.&nbsp;
We're all about a beautiful state of mind. We're about self-care that's fast, affordable and always-on-trend. Custom experiences, state of the art conveniences, talented Session Stylists, and service that never compromises. That's Life. Lived Beautifully.&nbsp;
Does that sound like your vibe?
What does a Guest Service Coordinator do?
A Guest Service Coordinator runs our front desk - assisting guests, managing reservations and supporting our team of talented Session Stylists, as well as supporting the Guest experience by maintaining our sanitation standards and the cleanliness of our Studios.&nbsp;As a member of our Guest Service Team you can cultivate your talents in the fast-paced, high-energy beauty biz in a team setting.
WHY JOIN OUR TEAM? Mani, Mani Perks!
Blowouts, manis, makeup...Need we say more? Okay fine, here's a few more reasons...&nbsp;
<ul>
<li>Flexible scheduling -- full time and part time available</li>
<li>Incentive Programs, product/tool discounts and complementary services</li>
<li>Paid Sick Time, Medical, 401K and other Benefits for qualified positions (varies by location)</li>
<li>Dedicated training – both hands-on and web-based</li>
</ul>
Minimum Qualifications:
<ul>
<li>An enthusiastic attitude and a strong worth ethic</li>
<li>Ability to work a flexible schedule, including evenings and weekends</li>
<li>Ability to perform administrative tasks on web-based software, performing close-out procedures and light housekeeping duties</li>
</ul>
Physical Requirements:&nbsp;
<ul>
<li>Standing for sustained periods of time and frequently lifting up to 10 pounds, occasionally up to 50 pounds</li>
<li>Continuous grasping and reaching, often above shoulder level, repetitive movement with fingers, hands, wrists and arms</li>
<li>Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants</li>
</ul>
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Guest Service Coordinator

<h3>Job Description</h3>
Job Description Job Title: Member Concierge Location: Onsite, Chestnut Hill Mall Employment Type: Full Time, Non-Exempt (Weekend Availability Required)&nbsp; Compensation: $24- $26/hr. + Full Benefit package day one About Flexcar Flexcar is redefining how people access vehicles. Our flexible car subscription model lets members drive the car they want, when they want—without the long-term commitment, maintenance hassle, or hidden fees of traditional car ownership. As we grow our physical presence, our storefronts are becoming vital touchpoints in delivering exceptional, in-person member experiences. As the Member Concierge at Flexcar’s brand-new storefront in the Chestnut Hill Mall, you’ll be the face of the brand for all walk-in customers and scheduled vehicle handoffs. This is a high-energy, people-focused role ideal for someone who enjoys engaging with the public, thrives in dynamic environments, and is passionate about creating memorable customer experiences. Your mission will be to support members before, during, and after their time with us, ensuring every interaction is seamless and positive. &nbsp; Key Responsibilities:
<ul>
<li>Engage Visitors: Actively welcome and educate walk-in visitors about Flexcar’s product offerings and value proposition.</li>
<li>Oral Communication: Confidently and clearly communicate how Flexcar works, tailoring your message to first-time visitors or returning members.</li>
<li>Deliver Outstanding Service: Provide top-notch support to members throughout their Flexcar journey—from ordering, picking up, and returning their vehicles. Ensure each vehicle meets our quality standards (cleanliness, gas level, damage-free, etc.) before handoff.</li>
<li>Maintain Quality Standards: Ensure each vehicle meets Flexcar’s high-quality standards by participating in pre-delivery cleaning and preparation if needed. Perform visual checks and checklist-based inspections of vehicles before they are released or accepted back.</li>
<li>Operational Collaboration: Coordinate with Flexcar’s main operations hub to manage vehicle logistics, inventory updates, and appointment readiness.</li>
<li>Resolve Issues: Troubleshoot and efficiently address any order or vehicle-related concerns, prioritizing member satisfaction. Work closely with customer care, vehicle support teams and the main hub to ensure swift resolutions.</li>
<li>Utilize Technology: Use company systems to manage member accounts, communicate with members and keep accurate records.</li>
<li>Become a Product Expert: Gain in-depth knowledge of our services and stay updated on the latest features and processes to assist members effectively.</li>
<li>Customer Feedback Loop: Work closely with our Marketing and Voice of the Customer teams to share real-time customer insights, frequently asked questions, common feedback or customer friction points.</li>
<li>Drive Process Improvement: Identify opportunities for enhancing customer service and contribute to initiatives that elevate our operations. Ownership mentality for the local store’s success.</li>
<li>Embrace Versatility: As part of a small market operation, be ready to take on additional responsibilities as assigned by your manager.</li>
</ul>
What Drives Success for this Role:  &nbsp;
<ul>
<li>Experience: 1-2 years in a customer facing role in customer service or retail, ideally within a fast-paced environment preferred.</li>
<li>Communication Skills: Exceptional interpersonal and communication abilities required.</li>
<li>Problem-Solving: Strong analytical skills to navigate challenges and make informed decisions.</li>
<li>Tech-Savvy: Proficient in computer skills and quick to learn new software systems.</li>
<li>Customer-Centric Attitude: A passion for delivering outstanding service and exceeding member expectations.</li>
<li>Multitasking Ability: Skill in managing multiple tasks and prioritizing effectively under pressure.</li>
<li>Adaptability: Willingness to operate vehicles and work in various weather conditions, including evenings, weekends, and holidays, as needed.</li>
<li>Attention to Detail: A keen eye for detail, ensuring that all member requests are addressed thoroughly.</li>
<li>Listening Skills: Strong listening abilities to identify member needs and provide tailored solutions.</li>
<li>Case Management: Track support cases diligently, ensuring timely resolutions and effective follow-up.</li>
<li>Collaboration: Follow established procedures for escalating unresolved issues, working with internal teams like Product, Engineering, and Operations to ensure prompt solutions.</li>
</ul>
<ul>
<li>At least 21 years or older with a valid driver’s license and an acceptable driving record (per company standards).</li>
</ul>
What Tops Off the Tank:      &nbsp;
<ul>
<li>Rest &amp; Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and sick time.</li>
<li>Benefits: Medical, Dental, and Vision eligibility day one. Discounted employee rate on Flexcar products.&nbsp;</li>
<li>Save for Your Future! 401(k) with company match from day one of hire.&nbsp;&nbsp;</li>
</ul>
Why Join Us: Get in early with a fast-scaling mobility company transforming the car ownership model Learn by doing: work cross-functionally with operations, marketing, and customer experience teams. Gain real-world experience in customer engagement, quality control, and logistics. Career growth opportunities within Flexcar’s Member Experience or Operations teams. Ready to be the face of Flexcar in Chestnut Hill? Apply now and help us bring flexible car access to more people—one in-person experience at a time. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. &nbsp;
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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