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<h3>Job Description</h3>
Job DescriptionRole- Tour Guide Pay- $40 - $80 / hour Now Hiring: Ghost Tour Guides in Burlington, VT&nbsp;👻 At US Ghost Adventures, we explore the dark, forgotten, and secret sides of the past—uncovering chilling tales and eerie truths that time tried to bury. We’re looking for passionate creatives, history buffs, true crime fans, and paranormal enthusiasts to join our team of ghost tour guides. As a guide, you'll lead guests through the haunted streets of Burlington&nbsp;captivating them with spine-tingling stories of restless spirits, strange happenings, and legends long lost to time. You'll spark curiosity, deliver unforgettable experiences, and bring haunted history back to life. Ghost Tour Guide Pay &amp; Benefits: &amp;#x1F4B0;&nbsp;Get paid to spook people!&nbsp;Earn&nbsp;$40 - $150 per night&nbsp;(including tips) depending on the number of tours you give. 🎩&nbsp;TIPS!!&nbsp;Guests love a great storyteller, and your tips can range from&nbsp;$20 to over $100 per tour! 🎉&nbsp;Bonuses for great reviews—if your guests love you, we’ll show you some extra love too. 🚶&nbsp;Free &amp; discounted ghost tours nationwide—because who wouldn’t want to experience haunts in every city? 🕰&nbsp;Flexible scheduling—great for part-time work, students, and night owls. 🌎&nbsp;Meet people from all over&nbsp;and make their night unforgettable. Ghost Tour Guide Requirements - Burlington, VT👻&nbsp; Qualified candidates should: 🎤 Be skilled in public speaking—if you can command a room (or a haunted alley), you’ll thrive in this role. 🚗 Applicants should reside near downtown (within 25 miles) and have reliable transportation. 📖 Applicants should be passionate about storytelling and history 🇺🇸 Currently living in the USA and is authorised to work. 18+ Must be 18 years or above. If you thrive on storytelling and have a flair for the theatrical, this is your chance to shine in the shadows. Come help us reveal the secrets that still echo through Burlington. Have questions about the job or the company? Visit our careers page and fill out the form to contact us! Follow the link below, click “apply now,” choose your city, and tell us why you would make an expert ghost guide and storyteller! One of our Ghost Guide Recruiting Specialists will reach out to you shortly: <a href="https://usghostadventures.com/careers/" target="_blank">https://usghostadventures.com/careers/</a> To learn more about our Ghost Tour Guide here is a short video:​ &nbsp;
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Tour Guide

<h3>Job Description</h3>
Job Description
Hotel Maintenance Technician
We are seeking a skilled and reliable Hotel Maintenance Technician to join our team at The Hotel Northampton. The ideal candidate will be responsible for maintaining the hotel's facilities, ensuring everything from guest rooms to public areas are in excellent condition. This role requires a strong attention to detail, a proactive approach to problem-solving, and the ability to work independently as well as part of a team.
**Key Responsibilities:**
- Perform routine maintenance tasks including plumbing, electrical, carpentry, painting, and HVAC work to ensure the hotel's facilities are well-maintained and operational. - Respond promptly to maintenance requests from hotel staff and guests, addressing issues in a timely and professional manner. - Conduct regular inspections of the hotel’s facilities and equipment, identifying and resolving any potential problems before they escalate. - Maintain accurate records of maintenance work performed, including repairs and scheduled maintenance. - Ensure compliance with safety regulations and hotel policies, promoting a safe environment for guests and employees. - Collaborate with other departments to coordinate maintenance tasks that minimize disruption to guests’ experiences. - Assist with renovations and upgrades as needed, including supporting contractors and vendors during special projects. - Assist in maintaining inventory of necessary maintenance supplies and tools while keeping track of budget constraints. - Maintain a clean and organized work environment, ensuring that tools and equipment are properly stored and maintained. - Participate in ongoing training and professional development to stay up-to-date with industry best practices.
**Qualifications:**
- High school diploma or equivalent; technical certification or vocational training in a relevant field preferred. - Proven experience as a maintenance technician or similar role, preferably within a hotel or hospitality setting. - Strong knowledge of plumbing, electrical systems, HVAC, and general building maintenance procedures. - Ability to troubleshoot and repair a wide variety of maintenance issues. - Excellent time management skills and the ability to prioritize tasks. - Strong communication and interpersonal skills, with a customer-service-focused mindset. - Ability to work flexible hours, including nights, weekends, and holidays as necessary. - Basic computer skills for record-keeping and managing maintenance requests.
**Physical Requirements:**
- Ability to lift and carry up to [specific weight limit]. - Ability to stand, walk, climb stairs, and perform physical labor for extended periods. - Comfort in working with tools and equipment, including power tools and ladders.
**Benefits:**
- Competitive salary and performance-based incentives - Health, dental, and vision insurance - Paid time off and holiday pay - Opportunities for professional development and career advancement
**How to Apply:**
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Join us at The Hotel Northampton and be part of a dedicated team that values excellence in service and maintenance! We look forward to meeting you!

Hotel Maintenance

<h3>Job Description</h3>
Job Description
At Best Western Saranac Lake, we provide the best customer service in the hospitality industry while offering our employees stability and professional development at a time when good, dependable jobs are hard to find. We search for individuals who can thrive in both team and autonomous work settings, people who are looking for longevity in a professional environment with integrity and real support from their employer.
Best Western Saranac Lake issearching for a General Manager with exceptional customer service and interpersonal skills to join our team. Our GM is responsible for overseeing all aspects of hotel including operations, guest services, front desk, housekeeping, maintenance, and food and beverage operations. The General Manager ensures the hotel operates efficiently and profitably while maintaining high standards of guest satisfaction, employee engagement, and financial performance. The General Manager is a steady leader of the property, serving as coach and mentor to staff and providing an environment where employees can learn and grow within the Best Western brand and community.
If you enjoy bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business, please apply today!
Job Responsibilities:
<ul>
<li>Oversee daily operations of the hotel, ensuring smooth and efficient functioning.</li>
<li>Develop and implement strategies to achieve financial targets and increase profitability.</li>
<li>Ensure high standards of guest service and satisfaction by monitoring and addressing guest feedback.</li>
<li>Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them.</li>
<li>Supervise and provide leadership to the housekeeping &amp; property maintenance departments, ensuring high standards of cleanliness and guest satisfaction.</li>
<li>Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success.</li>
<li>Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds.</li>
<li>Monitor and manage budgets, expenses, and revenue, including forecasting and financial planning.</li>
<li>Ensure compliance with health, safety, and regulatory requirements.</li>
<li>Conduct regular inspections of the property to ensure Best Western standards are met and identify areas for improvement.</li>
<li>Handle emergencies, guest complaints, and other issues as they arise with prompt and effective solutions.</li>
<li>Implement and oversee marketing and promotional activities to increase occupancy and revenue.</li>
<li>Recruit, train, and retain high-quality staff members.</li>
<li>Other duties assigned by management.</li>
</ul>
Successful Candidates Must Have:
<ul>
<li>High school diploma or education equivalent.</li>
<li>Bachelor’s degree in Business Administration or a related field preferred.</li>
<li>Minimum of 5 years of experience in the hospitality field.</li>
<li>Previous experience as a hotel manager, assistant manager, or hotel department manager is required.</li>
<li>Must have a strong focus on putting the guest first with exceptional customer service experience.</li>
<li>Excellent verbal and written communication skills to interact effectively with guests, staff, and leadership.</li>
<li>In-depth understanding of hotel operations, including front office, housekeeping, maintenance, and food and beverage.</li>
<li>Ability to develop and implement effective strategies to enhance guest satisfaction and operational efficiency.</li>
<li>Strong problem-solving skills and ability to handle high-stress situations.</li>
<li>Ability to make informed decisions.</li>
<li>Knowledge of health, safety, and regulatory requirements in the hospitality industry.</li>
<li>Proficiency with hotel management software and systems.</li>
<li>Ability to adapt to changing circumstances and stay calm under pressure.</li>
<li>Manage multiple tasks simultaneously without compromising quality.</li>
</ul>
Company DescriptionAt Best Western Saranac Lake, we prioritize employee development, offering opportunities for growth within the Best Western brand and mentorship to support your success. If you’re passionate about creating outstanding guest experiences and building meaningful connections, we invite you to join our team and grow your career with us! 
<h3>Company Description</h3>
At Best Western Saranac Lake, we prioritize employee development, offering opportunities for growth within the Best Western brand and mentorship to support your success. If you’re passionate about creating outstanding guest experiences and building meaningful connections, we invite you to join our team and grow your career with us!

General Manager with Benefits and Employee Discounts!

<h3>Job Description</h3>
Job Description 
If you like making a difference in your community and are passionate about working in a non-profit organization, Seacoast Mental Health is an excellent choice!
Seacoast Mental Health Center is looking for a Front Desk Assistant to join our team!
At Seacoast Mental Health Center, we provide hope and promote recovery for children, adolescences, adults and their families in the Eastern half of Rockingham county. The rising demand for mental health and substance use disorder services offers immediate employment opportunities.
Answer and monitor all telephone calls to the Center in a professional manner; greet all clients and visitors to the Center; receive client payments; schedule client appointments into the centralized scheduling system, rearrange appointments as necessary; make appointment reminder calls to clients for clinicians as needed; update client demographics and insurance information. Responsible for evening closing procedures. Provide back-up for all other office duties. Other tasks as needed to support and maintain the Center.
Hours: 11:00 a.m. to 7:00 p.m. Monday, Tuesday through Thursday 10:00 a.m. to 6:00 p.m. and 9:00 a.m. to 5:00 p.m. on Friday with flexibility to provide backup coverage for other front desk support positions if needed. 
Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc. We are an Equal Opportunity Employer, and we value the diversity of our community.

Front Desk Assistant

<h3>Job Description</h3>
Job Description
Are you a friendly and guest-focused individual with a passion for providing exceptional experiences? Look no further - we have the perfect opportunity for you! The Hampton by Hilton, Westport, MA is currently searching for a charismatic and customer-oriented Part Time Front Desk Agent.
Hurry and join our exceptional team at the Hampton by Hilton, Westport, MA as a Front Desk Agent. Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Hilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!
That's not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!
If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position. 
A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Hampton by Hilton, Westport, MA. 
Pay: $16.50-$17 per hour
Schedule: Friday and Saturday 3-11
Job Type: Part Time 
Shift: 2 weekend shifts, 1 weekday shift 
Responsibilities:
<ul>
<li>Maintain a warm, welcoming and professional demeanor while interacting with all guests.</li>
<li>Check guests in and out of the hotel, ensure proper payment is received, special requests are noted &amp; fulfilled, and accurate information is recorded.</li>
<li>Answer the phone in a professional &amp; helpful manner.</li>
<li>Follow procedures on posting charges and settling guest accounts.</li>
<li>Effectively address and resolve guest problems to increase guest satisfaction.</li>
<li>Be knowledgeable of emergency procedures and Hotel policies.</li>
<li>Practice punctuality for scheduled shifts.</li>
</ul>
keywords: hotel, front desk, front desk agent
Requirements
In order to be successful in this role, we are looking for candidates who possess the following:
<ul>
<li>Friendly and outgoing personality</li>
<li>Customer service experience</li>
<li>Ability to multitask and work in a fast-paced environment</li>
<li>Ability to work on own and with a team </li>
<li>Flexibility in working evenings, weekends, and holidays</li>
<li>Hotel experience (a plus but not a requirement) </li>
<li>OnQ knowledge (a plus but not a requirement) </li>
</ul>
Benefits
<ul>
<li>DailyPay - Get Paid Any Day!</li>
<li>Brand Hotel Room Discounts</li>
<li>Company Wide Hotel Room Discount Program</li>
<li>Referral Bonus Incentive</li>
<li>Retention Bonus Incentive</li>
<li>Annual Review Program</li>
<li>Extensive Room for Growth</li>
<li>Paid Training</li>
</ul>

Guest Services - Front Desk Attendant- Hampton by Hilton, Westport, MA

<h3>Job Description</h3>
Job Description
We’re more than just a team – we’re a community dedicated to making a difference every day.
At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.&nbsp;Apply today and build a career that inspires you!
The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.
Join a Team that Puts Your Well-Being First!
At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here’s how we show our commitment:
<ul>
<li>Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.</li>
<li>Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.</li>
<li>Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.</li>
<li>Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!</li>
<li>Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.</li>
<li>Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team.&nbsp; Additional benefits may be available based on property specific locations!</li>
</ul>
We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!
Responsibilities
<ul>
<li>Greet guests upon arrival and ensure a smooth check-in process.</li>
<li>Provide information about the hotel's amenities, services, and local attractions.</li>
<li>Respond promptly to guest inquiries via phone, email, or in person.</li>
<li>Handle reservations, cancellations, and modifications accurately and efficiently.</li>
<li>Process payments and maintain accurate records of guest transactions.</li>
<li>Address guest concerns and resolve issues promptly to ensure satisfaction.</li>
<li>Coordinate with other departments to fulfill guest requests and preferences.</li>
<li>Maintain a clean and organized front desk area.</li>
<li>Assist with luggage handling and transportation arrangements as needed.</li>
<li>Uphold company policies and procedures to ensure the safety and security of guests and their belongings.</li>
<li>Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy.</li>
<li>Provide exceptional customer service to enhance the overall guest experience.</li>
<li>Keep abreast of developments in the hospitality industry and participate in training programs as required.</li>
</ul>
Skills Required
<ul>
<li>Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.</li>
</ul>
Experience / Education&nbsp;&nbsp;&nbsp;&nbsp;
<ul>
<li>Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.</li>
</ul>
Physical Demands
<ul>
<li>This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions.</li>
</ul>
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

Guest Service Representative

<h3>Job Description</h3>
Job DescriptionCompany Description 
About Encore Boston Harbor&nbsp;&nbsp;
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
Job Description 
The Encore Boston Harbor Concierge is responsible for providing exceptional service including proactively anticipating the needs of Encore guests. Concierge are committed to providing personalized services of the highest level including but not limited to: restaurant reservations, show tickets, transportation arrangements, shopping, spa &amp; salon services and amenity and courier requests. The Concierge is held to a strict code of ethics and will always base their recommendations with the guest’s best interest in mind.&nbsp; The Concierge will develop and maintain relationships with key vendors and local partners.&nbsp; Responsibilities include, but are not limited to: supporting the department strategy; maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:&nbsp;&nbsp; 
<ul>
<li>Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.&nbsp;</li>
</ul>
<ul>
<li>Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement.&nbsp; Identifies key drivers of success.</li>
<li>Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.</li>
<li>Verifies that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department.</li>
<li>Delivers and maintains a maximum level of service.&nbsp;</li>
<li>Contributes to company-wide communication and best practices.</li>
<li>Keeps informed of all new developments within the department.</li>
</ul>
<ul>
<li>Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.</li>
<li>Resolves guest issues according to established policies and procedures.&nbsp;</li>
<li>Exhibit exceptional, detailed knowledge&nbsp;about&nbsp;local shopping, entertainment,&nbsp;dining and business venues, as&nbsp;well as special local events.&nbsp;&nbsp;</li>
<li>Responsible for maintaining vendor relationships with a focus on quality, consistency, and cost.&nbsp;</li>
<li>Utilizes in-depth knowledge of all services and attractions at Encore Boston Harbor and the Greater Boston area to create unique and outstanding guest experiences.</li>
<li>Works with safety as a priority and follows department and company safety standards.</li>
<li>Maintains relevant knowledge of industry through continuing education and training.</li>
<li>Provide guest assistance with florists, couriers, mail services, tours, tickets, reservations, ect</li>
<li>Collect and provide comprehensive information and coordinate guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest.&nbsp; Handle reservations and obtain/issue tickets where applicable.</li>
<li>Understand and anticipate customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel</li>
<li>Performs any other job-related duties as assigned.</li>
</ul>
Qualifications 
JOB REQUIREMENTS: &nbsp;
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Education and/or Experience:&nbsp; 
At least 2-3 years as a hotel concierge.
High school degree or equivalent required.&nbsp; Bachelor’s Degree in a related field or equivalent experience preferred.
Requires general computer skills, basic knowledge of Microsoft Office required. Candidate must have experience with planning and project management.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Knowledge of union as well as non-union working environments preferred.
Membership in the Les Clefs d’Or and The Greater Boston Concierge Association (GBCA) preferred.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.&nbsp; Ability to respond to common inquiries from other employees or guests. Fluency in English.&nbsp; Ability to write detailed instructions and correspondence.&nbsp; Ability to effectively present information in one-on-one and group situations.
Second language a plus.
Mathematical Skills &amp; Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and create and maintain reports upon request.&nbsp; Ability to define problems, collect data, establish facts, and draw valid conclusions.&nbsp;
Physical Demands: 
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.&nbsp;
Work Environment: 
The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>The noise level in the work environment is typically moderate.&nbsp; When on the hotel floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.</li>
<li>Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.</li>
<li>Reliable, consistent, and punctual attendance is required.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.

Concierge

<h3>Job Description</h3>
Job Description
The award winning Comfort Inn &amp; Suites Sturbridge is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment. Must be able to Multi-task. This is for a part time position that could turn into full time. Must be able to work both first and second shifts, as well as weekends. 
<ul>
<li>Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.</li>
<li>Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.</li>
<li>Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine.</li>
<li>Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer.</li>
<li>Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges.</li>
<li>Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies.</li>
<li>Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary.</li>
<li>Ability to read, listen and communicate effectively in English, both verbally and in writing.</li>
<li>Ability to access and accurately input information using a moderately complex computer.</li>
<li>Reports to work for scheduled shift, on time and in uniform in accordance with company policy.</li>
<li>Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications</li>
<li>All other duties as assigned or needed.</li>
<li>Help with other departments as needed</li>
<li>Weekends and holidays are required. </li>
<li>individual will be working both AM and PM shifts. </li>
</ul>

Hotel Guest Service Agent - Part time

<h3>Job Description</h3>
Job Description
[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
This is a full-time position. The pay is $24.00 per hour.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day as one of our site supervisors…
As an NFC Amenity Site Supervisor, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Site Supervisors are the backbone of our operations and work alongside our area leadership team to manage and support the on-site staff. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation while creating an environment of teamwork with your coworkers.
Here are just a few other responsibilities you will have throughout your day:
<ul>
<li>You will ensure a smooth operation and service experience by effectively communicating with your team members, property management, and residents/guests.</li>
<li>Oversee employee’s schedule.</li>
<li>Inform the Area Director of any staffing needs.</li>
<li>Monitors and reviews daily employee performance and provides the necessary support or training.</li>
<li>Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.</li>
<li>Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.</li>
<li>Advise and remind residents and guests of any appropriate rules and regulations established by the property management.</li>
<li>Follow all property procedures for resident, guest, and vendor access.</li>
<li>Promptly answer and complete all resident requests, phone calls, questions, or concerns.</li>
<li>Look sharp in your supplied uniform.</li>
<li>Enjoy interacting with the residents.</li>
</ul>
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Experience in supervising others is a plus. Making eye contact and being welcoming is a must! Minimum 1 year of management experience required.
Check out our website at nfcam.com and join our Social Networks:
<a href="https://www.instagram.com/nfcamenitymanagement/?hl=en" target="_blank">https://www.instagram.com/nfcamenitymanagement/?hl=en</a>
<a href="https://www.facebook.com/pg/NFC-Amenity-Management-1720447584877743/posts/?ref=page_internal" target="_blank">https://www.facebook.com/pg/NFC-Amenity-Management-1720447584877743/pos…</a>
<a href="https://www.linkedin.com/company/nfc-amenity-management" target="_blank">https://www.linkedin.com/company/nfc-amenity-management</a>
Benefits
<ul>
<li>Weekly Pay!</li>
<li>Paid training.</li>
<li>A long list of discounts and benefits is available to all employees.</li>
<li>Cellphone and other reimbursements are available for some applicable positions.</li>
<li>State-required healthcare benefits are available to qualifying employees in applicable areas.</li>
<li>Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.</li>
<li>Start earning generous paid time off as of your first day.</li>
<li>Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.</li>
<li>Short-Term Disability Income is offered to qualifying employees in applicable areas.</li>
</ul>
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. 
#ZR
Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington. 
<h3>Company Description</h3>
Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Front Desk Supervisor

<h3>Job Description</h3>
Job DescriptionCompany Description 
Twin Farms is located in bucolic Barnard, Vermont, about 90 minutes from Burlington, three hours from Boston, or five from New York City. Stays are reserved for adults only and are inclusive of all meals, fine wines and spirits, as well as all activities and equipment.&nbsp;
As one of the world's celebrated Five Star hotels, we recognize that people are essential to our success. Indeed, the very essence of great hospitality comes from the dedication of every member of the Twin Farms team.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Description 
Twin Farms, Vermont’s only Forbes 5-Star resort, is seeking an experienced and service-driven&nbsp;Director of Rooms&nbsp;to oversee all aspects of the Rooms Division, ensuring the seamless delivery of world-class guest experiences. This strategic leader will manage and inspire a team across front office, housekeeping and guest services upholding the highest standards of luxury, personalization, and operational excellence.
Qualifications 
Leadership &amp; Operations
<ul>
<li>Provide hands-on leadership and strategic direction for all Rooms Division departments: Front Office, Guest Services, Housekeeping and Laundry.</li>
<li>Ensure smooth day-to-day operations with a proactive and detail-oriented approach.</li>
<li>Develop and implement departmental SOPs that reflect Twin Farms’ luxury positioning and Forbes 5-Star service standards.</li>
<li>Act as the property’s ambassador in delivering authentic, personalized guest experiences.</li>
</ul>
Guest Experience
<ul>
<li>Continuously enhance the guest journey, from arrival to departure, ensuring every touchpoint is curated, thoughtful, and exceeds expectations.</li>
<li>Resolve guest concerns promptly and professionally, with a focus on recovery and retention.</li>
<li>Monitor guest feedback platforms and internal surveys; implement improvements based on actionable insights.</li>
</ul>
Team Development &amp; Management
<ul>
<li>Recruit, mentor, and retain top-tier hospitality professionals aligned with the resort’s culture and values.</li>
<li>Conduct regular performance evaluations, training sessions, and staff development initiatives.</li>
<li>Foster a team culture that embraces excellence, accountability, and warm hospitality.</li>
</ul>
Financial &amp; Strategic Oversight
<ul>
<li>Prepare and manage departmental budgets, forecasts, and labor costs in alignment with financial goals.</li>
<li>Collaborate with senior leadership on resort-wide initiatives, capital projects, and long-term planning.</li>
<li>Identify and implement revenue-generating opportunities within the Rooms Division.</li>
</ul>
Compliance &amp; Standards
<ul>
<li>Ensure compliance with all health, safety, and operational policies, including state and federal regulations.</li>
<li>Maintain Forbes 5-Star and Relais &amp; Châteaux standards across all touchpoints.</li>
</ul>
Qualifications:
<ul>
<li>Minimum 5+ years of progressive leadership experience in luxury hospitality, preferably at a Forbes 5-Star or Relais &amp; Châteaux property.</li>
<li>Deep understanding of high-end guest service philosophies and operational best practices.</li>
<li>Exceptional leadership, communication, and interpersonal skills.</li>
<li>Proven ability to lead and develop high-performing teams in a boutique or ultra-luxury setting.</li>
<li>Strong analytical, budget management, and decision-making abilities.</li>
<li>Hands-on, service-oriented, and adaptable to seasonal fluctuations and guest preferences.</li>
<li>Familiarity with PMS systems (e.g.Maestro) and hospitality technologies.</li>
<li>Bachelor’s degree in Hospitality Management or related field preferred</li>
</ul>
 Additional Information 
<ul>
<li>Paid time off up to 4 weeks</li>
<li>Paid sick leave&nbsp;</li>
<li>Holiday Pay</li>
<li>Health Benefits</li>
<li>Life Insurance</li>
<li>401k Matching</li>
<li>Daily Staff Meal</li>
<li>Relocation reimbursement available</li>
</ul>
STANDARD SPECIFICATIONS
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

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