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<h3>Job Description</h3>
Job Description
Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year
Use Your Data Skills to Make Healthcare Work for Everyone
Are you passionate about using data to drive real change in healthcare? We’re looking for a Healthcare Data Analyst/Engineer to join our Client Success team and play a pivotal role in delivering accurate, high-quality demographic, eligibility, and claims data. In this role, you’ll bridge clinical concepts with technical expertise, transforming complex datasets into clear, actionable insights that help improve healthcare outcomes for vulnerable populations.
You’ll collaborate across teams to validate, interpret, and visualize healthcare data, ensuring integrity, compliance, and usability. From building dashboards to analyzing Medicaid and Medicare data, your work will directly inform business decisions and strengthen the quality of services we deliver.
What You’ll Do
<ul>
<li>Analyze healthcare claims and EDI transaction sets (837, 835, 834) to ensure accuracy and compliance.</li>
<li>Write and optimize SQL queries to manage and interpret large datasets.</li>
<li>Develop dashboards and data visualizations (Tableau, SuperSet, or similar).</li>
<li>Collaborate across departments to improve workflows and reporting accuracy.</li>
<li>Translate complex data findings into clear, actionable insights for stakeholders.</li>
</ul>
What You’ll Bring
<ul>
<li>3–5 years of experience in Managed Care, Healthcare, or Medical Insurance Claims.</li>
<li>Strong knowledge of Medicaid, Medicare, HIPAA, and healthcare data governance.</li>
<li>Expertise in SQL (MySQL, PostgreSQL) and familiarity with EDI formats (835, 837, 834).</li>
<li>Experience with BI/reporting tools (e.g., Tableau, SuperSet).</li>
<li>Excellent analytical, communication, and problem-solving skills.</li>
</ul>
Why Join Us
<ul>
<li>Make a Difference: Help improve access to vital benefits and services for low-income and disabled individuals.</li>
<li>Collaborative Environment: Join a supportive, mission-driven team that values your ideas.</li>
<li>Professional Growth: Opportunities for learning and advancement.</li>
<li>Competitive Compensation: Salary and benefits that reflect your expertise.</li>
<li>Flexibility: Work remotely or in a hybrid model that fits your life.</li>
</ul>

At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

Our Massachusetts based starting salary for this role ranges from $80K-$110K annually. The salary range does not reflect total compensation which includes base salary, benefits and other options.
EEO Statement
HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.

Healthcare Data Analyst/Engineer "Claims & EDI Expert"

<h3>Job Description</h3>
Job DescriptionAt BETA Technologies, we apply our intellectual curiosity, passion for aviation, and commitment to sustainability toward a shared mission of revolutionizing electric aviation. Regardless of the position one holds, each team member brings their talent and desire to positively impact the environment and lives of others in a refreshing, vibrant, and inclusive culture. The Polarion System Administrator is responsible for managing the administration, implementation, automation, and integration of the Application Lifecycle Management Software, Polarion, as well as end user support and training.&nbsp; Polarion is a key configuration management repository and process platform within Beta. Robust and active management of the platform and the data is crucial to the process of obtaining and maintaining FAA Certification to produce, supply, and operate aircraft. This role will help ensure Polarion users have the tools and support they need. The Polarion System Administrator will work cross-functionally with Airworthiness, Configuration Management, Systems Design, Software Design, Product Quality, and other product development stakeholders providing critical tools and support to manage business processes, systems design, software design, and configuration data managed within Polarion.&nbsp;How you will contribute to revolutionizing electric aviation:
<ul>
<li>Work with Configuration Management, Systems Engineering, and Software Engineering groups to set up and streamline processes within the software to meet business needs</li>
<li>Manage Polarion Platform infrastructure, scaling, and licensing to meet business needs</li>
<li>Support Polarion integration with other enterprise systems (including but not limited to product lifecycle management and enterprise resource systems)</li>
<li>Manage and oversee system performance, migration, and recovery operations as required</li>
<li>Development of reports, wiki pages, etc. to support business needs</li>
<li>Provide advanced support for end users as required</li>
<li>Contribute to user training and work instructions to ensure business stakeholders have the knowledge and tools to effectively use the software</li>
</ul>
Minimum Qualifications:
<ul>
<li>Knowledge of Polarion architecture and automation experience, including LiveDocs, workflow conditions and functions, wiki page scripting (Apache Velocity), Live Report widgets, form extensions, etc.</li>
<li>3+ years of experience with Polarion in the context of Aerospace, Automotive, or other regulated design and manufacturing industries</li>
<li>Working knowledge of Java, J2EE, JavaScript, HTML, CSS, and XML for customization and scripting within ALM tools.</li>
<li>Working knowledge of Postgres (or similar) and SQL</li>
<li>Familiarity with the various Polarion Software Development Kit Application Programming Interfaces (APIs)</li>
<li>Experience with managing virtual environments</li>
<li>Experience with Subversion or other source control systems</li>
<li>Passion for safety through quality</li>
<li>Excellent written and verbal communication skills with internal and external customers</li>
<li>High energy, self-motivated, organized and detail-oriented</li>
</ul>
Above and Beyond Qualifications:
<ul>
<li>Experience with and understanding of principles of agile software development</li>
<li>Experience with Jira or other ticketing software</li>
<li>Experience with and understanding of principles of requirements management and configuration management</li>
<li>Knowledge of and experience with aerospace software change management processes, familiarity with DO-178C, SAE AS9100D and SAE AS9115A</li>
</ul>
Physical Demands and Work Environment
<ul>
<li>The Polarion System Administrator&nbsp; may work remotely but is expected to be available for onsite work at BETA Technologies locations in Montreal Canada, Burlington Vermont, or Raleigh area of North Carolina.</li>
</ul>
The wage listed here reflects our best faith estimate for this role. We pay competitively and base compensation on a variety of factors including skills, experience, industry background, and the evolving needs of the role. We remain committed to fair and equitable pay and we're happy to discuss during the interview process.Build electric airplanes with us! We encourage all driven candidates to apply, even if they do not meet every listed qualification. We are an equal opportunity employer. Employment decisions are based on merit, competence and qualifications and will not be influenced in any manner on race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, disability, veteran or military status, genetic information, pregnancy, or any other protected characteristic under federal, state, or local law. BETA complies with all applicable federal, state and local non-discrimination laws and does not tolerate discrimination of any kind in our workplace. Employment offers are contingent upon the successful completion of a background check. BETA Technologies participates in E-Verify.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Polarion System Administrator - Application Lifecycle Management \u007C Configuration Management

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Employee discounts</li>
<li>Opportunity for advancement</li>
</ul>
 Software Engineer (Part-Time) Athlete Management System5 Tool Performance Baseball Development Facility Location:On-Site Commitment: ~9 hours/week (3 hours/day, 3 days/week) Position Type: Part-Time Trial Period: 3 months, with potential to transition into a more full-time role Start Date: Immediate Compensation: Competitive, based on experience Clearance: NDA required prior to project onboarding About Us 5 Tool Performance is a technology-enhanced baseball development facility with over 17,000 sq ft of turf, training space, and performance technology. Our mission is to elevate athlete development through data-driven training, biomechanical insights, and modern software tools. We are developing an internal Athlete Management System (AMS) that will transform how we track training sessions, player assessments, performance metrics, injury history, and long-term athlete development trends. To support the buildout, were seeking a part-time Software Engineer with genuine interest in both technology and sports performance. Role Overview You will collaborate with our leadership and coaching staff to design and build foundational components of our athlete management system. This includes backend features, database schemas, analytics tooling, workflow automation, and clean internal dashboards. Because much of our methodology is proprietary, an NDA is required before discussing system details. What Youll Do 
<ul>
<li>Build core components of the Athlete Management System (backend, workflows, tooling)</li>
<li>Create clean, scalable backend logic and well-structured data models</li>
<li>Integrate modules for training sessions, lessons, assessments, and injury tracking</li>
<li>Assist with data organization and internal reporting dashboards</li>
<li>Translate coaching workflows into technical requirements</li>
<li>Maintain documentation and assist with system architecture decisions</li>
<li>Help identify patterns or growth opportunities through collected performance data</li>
<li>Work roughly 9 hours per week with flexibility </li>
</ul>
What Were Looking For Required: 
<ul>
<li>Strong understanding of software engineering fundamentals</li>
<li>Experience with modern web development (Node, TypeScript, Python, or similar)</li>
<li>Experience working with relational databases (PostgreSQL, MySQL, etc.)</li>
<li>Ability to build APIs and backend systems</li>
<li>Interest in sports performancebaseball experience is a strong plus</li>
<li>Clear communication skills with both technical and non-technical staff</li>
<li>Reliability and strong attention to detail</li>
<li>Comfort working with sensitive/confidential information </li>
</ul>
Nice to Have: 
<ul>
<li>Experience with athlete tracking systems or sports analytics</li>
<li>Understanding of baseball statistics, biomechanics, or player development</li>
<li>Familiarity with MVC patterns, REST APIs, or GraphQL</li>
<li>Data visualization or dashboard experience</li>
<li>Knowledge of cloud hosting (AWS, Azure, Vercel, etc.)</li>
<li>Experience building internal tools or productized systems </li>
</ul>
Why Join Us 
<ul>
<li>Be an early engineer shaping a system used daily in player development</li>
<li>Work closely with coaches and performance staff to solve real problems</li>
<li>Grow your skills in sports tech, data systems, and software design</li>
<li>Collaborate within a culture focused on learning and continuous improvement</li>
<li>Opportunity to transition into a more full-time role after 3 months</li>
<li>Support a larger mission well share after NDA signing </li>
</ul>
How to Apply Please submit: 
<ul>
<li>Your resume or GitHub portfolio</li>
<li>A brief statement on why you're interested in sports tech and athlete development</li>
<li>Any relevant project links or tools you've built</li>
</ul>

Software Engineer (Part-Time) Athlete Management System

<h3>Job Description</h3>
Job DescriptionDescription:
SCHEDULE: 40 hours, Monday - Friday, 8:00 a.m. – 4:30 p.m., additional hours/days as needed, including some holidays. 
 
Pays $44,800 - $118,495 DOE (Salary ranges provided are based on relevant experience and skill set)
 
LOCATION: 444 Harrison Avenue, Boston, MA and other sites as needed. Eligible for limited telecommuting when appropriate and approved by supervisor. 
 
SUMMARY OF THE POSITION:
 
The Workforce Development mission is to provide training and access to employment opportunities through education, skills building and community connections. Our vision is that people with histories of housing insecurity or homelessness are reconnected with employment and income as a launching point for stability in all aspects of their lives.
 
At any given time, there are between 40-60 active trainees in the programs, with 130+ individuals enrolled each year. Participants are enrolled into the Food Service Training Program (FSTP) or the Housekeeping Training &amp; Employment Program (HKTEP).
 
The Workforce Development Benefits Access and Data Operations Manager will oversee participant access to public benefits and ensure accurate, timely management of Workforce Development program data. This role combines subject-matter expertise in SNAP Outreach and Path To Work Program, SSI/SSDI and other entitlement programs. Additionally, this individual will require strong data operations and compliance management to improve outcomes for participants and to strengthen program capacity and outcomes. They will work closely with the WFD Leadership Team on the integrity of data and metrics operations, training, and reporting. 
 
The Manager will need to be a self-motivated individual with solid organizational and communication skills, and capable of project management. This position requires a great deal of tact, diplomacy, and creative problem solving in order to maintain our positive working relationships with our stakeholders: staff, volunteers, referral partners, trainees and guests and the community at-large. 
 
Requirements:
Education/Training:
 
Required:
<ul>
<li>Bachelor’s of Social Work (or equivalent degree/experience in human services)</li>
<li>High degree of cultural sensitivity and ability to work effectively with diverse people and situations. </li>
<li>In-depth understanding of public benefits and housing subsidies. </li>
</ul>
PREFERRED:
<ul>
<li>Master’s of Social Work, Licensed Social Worker </li>
<li>Experience working with individuals experiencing homelessness with complex disabilities and facing significant barriers. </li>
<li>Proposal and grant writing experience</li>
</ul>
Knowledge/Experience:
 
Required:
<ul>
<li>Minimum of three (3) years’ experience working with unhoused individuals or similar client population</li>
<li>Must be proficient in technology solutions</li>
<li>Demonstrated ability to develop partnerships with external agencies and resources </li>
<li>Ability to create and pilot new program initiatives in response to data trends</li>
<li>Extensive knowledge of workforce development principles, theories, and practices, especially as relating to vulnerable populations and populations with significant barriers to obtaining and sustaining employment </li>
<li>Demonstrated ability to establish priorities, implement plans, and meet deadlines </li>
<li>Ability to create and maintain reports for program management, partners, and funders</li>
<li>Ability to create and deliver presentations further to managing or extending relationships with funders, external partners, and internal program management and leadership. </li>
<li>Experience in creating and conducting workshops, developing presentations, and project facilitation </li>
<li>Creative problem-solving mindset and critical thinking skills</li>
<li>Strong planning and organizational skills</li>
<li>Fluent in Windows 2010, Microsoft Office Suite applications(Word, Excel, etc). </li>
<li>Strong computer skills, data entry, and skilled in database programs and management information. </li>
</ul>
PREFERRED: 
<ul>
<li>· Three (3) years’ experience providing employment and training services to homeless and chronically homeless adults </li>
<li>· Prior experience in behavioral health field, working with adults experiencing mental health and/or substance use disorders</li>
<li>· Experience and training in Trauma Informed Care</li>
</ul>

Manager of Benefits Access and Data Operations

<h3>Job Description</h3>
Job Description
Apiphani is a technology-enabled managed services company dedicated to redefining what it means to support mission-critical enterprise workloads. We're a small but rapidly growing company, which means there's lots of room for growth and learning opportunities abound! 
Apiphani is dedicated to creating a diverse and inclusive work environment for all as a fundamental component of our business. Diversity and inclusion are the bedrock of creativity and innovation. Without diversity of experience and thought, we would fail to progress as a company and as a team. Apiphani strives to foster an environment of belonging, where every employee feels respected, valued, and empowered. We embrace the unique experiences, perspective, and cultural background, which only you can bring to the table. 
We are looking for a Senior Solutions Engineer to support our growing sales organization and help shape the future of our SAP-focused software and services portfolio. This role blends deep SAP expertise with consultative pre-sales leadership, helping customers understand the strategic value of our solutions while enabling internal teams to execute at a high level.
The ideal candidate is an SAP-competent technologist who excels at positioning value (not just features), navigating complex enterprise accounts, and building trusted relationships across SAP's ecosystem.
Key Responsibilities
Pre-Sales Leadership
<ul>
<li>Work with sales team to meet company goals for advisory/assessment services, professional services and managed services across SAP, Data, AI and Cloud offerings.</li>
<li>Lead technical discovery, solution design, and presentations for both software and services opportunities to properly qualify the desired outcome by the customer or prospective customer.</li>
<li>Articulate business value and outcomes in a way that resonates with CIO, IT leadership, and SAP operations stakeholders.</li>
<li>Guide customers through the evaluation process, connecting their priorities to our capabilities.</li>
</ul>
<ul>
<li>Lead the development and delivery of responses to RFIs and RFPs, ensuring clear articulation of value and differentiation.</li>
<li>Architect solutions with the assistance of the PMO and delivery organizations.</li>
<li>Partner closely with the advisory team to drive key assessments, workshops, and strategic advisory engagements with prospects and customers.</li>
</ul>

SAP Expertise &amp; Ecosystem Engagement
<ul>
<li>Demonstrate strong understanding of SAP landscapes, cloud transformation paths, security considerations, and operational models.</li>
<li>Effectively navigate within SAP's organization, partnering with SAP account teams, AEs, and ecosystem partners.</li>
<li>Maintain (or obtain) relevant SAP and partner certifications required for P.E. Sell and related sales motions.</li>
</ul>
Sales Enablement
<ul>
<li>Collaborate closely with Sales, Product, and Delivery teams to build compelling proposals, demos, and POVs.</li>
<li>Translate product capabilities and services into clear business value for customer-specific use cases.</li>
<li>Participate in shaping messaging, differentiation, and competitive positioning.</li>
<li>Run ROI assessments</li>
</ul>
Marketing Responsibilities
<ul>
<li>Represent the company at industry events and tradeshows, including staffing booths and engaging prospective customers.</li>
<li>Partner with the BDR team to refine outbound messaging and improve campaign effectiveness.</li>
<li>Develop and deliver compelling presentations for conferences, webinars, and user groups.</li>
<li>Collaborate on the creation and refinement of marketing collateral that supports both software and services sales.</li>
<li>Produce thought-leadership content, such as whitepapers, blogs, and video briefings, on a consistent basis.</li>
</ul>
Product &amp; Services Responsibilities
<ul>
<li>Monitor SAP ecosystem trends, product updates, and emerging market opportunities; provide strategic insight on how we position and differentiate.</li>
<li>Gather customer and prospect feedback, translate it into actionable product enhancement requests, and contribute to roadmap discussions with the product team.</li>
<li>Collaborate closely with the services organization to shape new service offerings that align with customer needs and market demand.</li>
</ul>
Team Development
<ul>
<li>Mentor junior pre-sales administrators and support their development into full pre-sales roles.</li>
<li>Help build scalable pre-sales processes, tools, demo environments, and repeatable assets.</li>
</ul>
Required Qualifications
<ul>
<li>7+ years in pre-sales, solutions engineering, or technical consulting, in the SAP ecosystem</li>
<li>Strong understanding of SAP Basis, security, cloud hosting models, data (AWS/Azure/GCP), and SAP operational best practices for Cloud ERP (RISE/GROW) and traditional environments. BTP and BDC are a plus.</li>
<li>Experience selling both enterprise software and managed/services offerings.</li>
<li>Proven ability to lead technical conversations while positioning business outcomes and value.</li>
<li>Ability to thrive in fast-moving environments with evolving products and customer needs.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience engaging with SAP AEs, SAP partners, and the broader SAP ecosystem.</li>
<li>Prior experience with P.E. Sell certifications or willingness to obtain them.</li>
<li>Experience supporting RFPs/RFQs, solution architecture reviews, and executive-level presentations.</li>
<li>Familiarity with modern AI/ML or automation-driven IT operations solutions (bonus).</li>
</ul>
What Success Looks Like
<ul>
<li>Increased win rates through strong value-driven pre-sales support.</li>
<li>Clear, compelling solution narratives tailored to customer needs.</li>
<li>Strong internal processes and repeatable assets that uplift the entire sales org.</li>
<li>Empowered junior pre-sales team members developing into high-performing contributors.</li>
</ul>
Base Salary$160,000—$200,000 USDCompany Benefits
<ul>
<li>Medical/dental/vision - 100% paid for employees, 50% paid for dependents</li>
<li>Life and disability - 100% paid for employees</li>
<li>401K - 3% contribution, no employee contribution necessary </li>
<li>Education and tuition reimbursement - up to $50K annually</li>
<li>Employee Stock Options Plan </li>
<li>Accident, critical illness, hospital indemnity benefits offered through our providers</li>
<li>Employee Assistance Program </li>
<li>Legal assistance</li>
<li>Paid Time Off - up to 6 weeks per year </li>
<li>Sick Leave - up to 2 weeks per year</li>
<li>Parental Leave - up to 12 weeks </li>
</ul>

Sr. Solutions Engineer

<h3>Job Description</h3>
Job Description
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Overview: We’re looking for a skilled Help Desk Technician who can independently resolve more complex technical issues, support a cloud-first environment. This role requires deep experience with Office 365 administration, Salesforce platform support, and delivering high-quality service to end users in a virtual environment.
&nbsp;
What’s in It for You:
<ul>
<li>
Competitive salary within a stable, full-time role.
</li>
<li>
Supportive, people-first company culture with the feel of a small, collaborative local team.
</li>
<li>
Significant exposure to advanced cloud platforms, including Office 365, Salesforce, Azure, AWS, and modern virtual support tools.
</li>
<li>
Opportunities for deeper technical growth, cross-training, and advancement within IT.
</li>
<li>
No travel required-work is performed onsite during regular business hours for predictable work/life balance.
</li>
</ul>
&nbsp;
What You’ll Do:
<ul>
<li>
Act as a escalation point for technical issues requiring advanced troubleshooting, root-cause analysis, or configuration work.
</li>
<li>
Provide Daily technical support for end users both in-person and remotely, ensuring minimal downtime and quick problem resolution.
</li>
<li>
Manage, investigate, and resolve support tickets using an AWS/Azure-based ticketing system, ensuring accurate documentation and timely follow-up.
</li>
<li>
Handle advanced Office 365 administration, including user provisioning, license management, shared mailbox configuration, Teams/SharePoint support, and cross-platform troubleshooting.
</li>
<li>
Support and troubleshoot the Salesforce platform, including login issues, permission/set configuration issues, UI problems, and connectivity challenges in a virtual environment.
</li>
<li>
Perform deeper hardware and software diagnostics across PCs, laptops, printers, and peripherals-identifying and resolving recurring issues and recommending long-term fixes.
</li>
<li>
Assist with virtual environment support, including remote desktop technologies, VPNs, cloud services, and user connectivity issues.
</li>
<li>
Manage PC/laptop inventory, coordinate new device builds, imaging, deployment, and lifecycle management.
</li>
<li>
Administer Active Directory (group policies, OU management, account adjustments, password resets, and permissions).
</li>
<li>
Set up &amp; configure new hardware/software for employees, ensuring compliance with security and configuration standards.
</li>
<li>
Create and update technical documentation, internal knowledge base articles, and Tier 1 support guides.
</li>
<li>
Collaborate with other IT team members to identify patterns, improve processes, and enhance the end-user support experience.
</li>
</ul>
Requirements:
<ul>
<li>
3+ years of IT Help Desk or Desktop Support experience in a similar environment.
</li>
<li>
Proficiency with Microsoft 365 and Active Directory administration.
</li>
<li>
Experience working with ticketing systems (AWS/Azure experience preferred).
</li>
<li>
Strong software and hardware troubleshooting skills.
</li>
<li>
Excellent communication skills-you can explain tech clearly to non-technical users.
</li>
<li>
A hands-on, can-do attitude-willing to crawl under a desk or lift up to 30 lbs when needed.
</li>
<li>
A commitment to reliability, responsiveness, and teamwork.
</li>
</ul>
&nbsp;

IT Support Technician

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves assisting with fundamental technical tasks and user support, making it an excellent opportunity for individuals eager to contribute to an IT department. This is a long-term contract position requiring part-time availability for approximately 24 hours per week. Responsibilities: • Set up user hardware and ensure proper configuration. • Process returns and maintain accurate records. • Provide hands-on support for onsite users, troubleshooting basic IT issues. • Diagnose and resolve printer and office computer problems. • Perform minor server room tasks, such as rebooting terminal servers. • Create tickets for advanced issues requiring escalation. • Assist with resolving small-scale technical challenges to support daily operations.• Familiarity with Active Directory for basic user account management. • Proficiency in Microsoft Windows 10 systems. • Ability to perform basic troubleshooting of IT equipment and software. • Knowledge of Microsoft Windows environments. • Experience handling service desk tickets and escalating issues when necessary.

Help Desk Analyst

<h3>Job Description</h3>
Job Description
SY26-27: General Application
MISSION
Bridge Boston Charter School is an inclusive and joyful community that combines a dynamic academic and social-emotional learning program with an innovative full-service model in order to meet the needs of the whole child and ensure our Scholars can achieve their greatest potential in high school and beyond.&nbsp;&nbsp;
&nbsp;
VISION
In collaboration with our families and community partners, we shape curious, creative, and resilient 21st-century Scholars who are equipped to make a bold difference in our world.
&nbsp;
OVERVIEW
Bridge Boston Charter School is a tuition-free, K1-8 public school serving 335 students in Roxbury, Massachusetts, and the surrounding community–&nbsp;many of whom have experienced social, emotional, and developmental barriers to learning. Bridge Boston’s robust social-emotional program is designed with an eye to supporting students who have experienced trauma in their homes and communities.
 CORE VALUES
Joy: We try to bring a positive energy to everything we do and create opportunities to celebrate our individual and collective success.
Achievement:&nbsp; We strive for excellence and hold each other and ourselves accountable to the highest of standards.&nbsp;
Generosity: We look for opportunities to help one another and lift up other members of our community.
Unity: We are one team and resolve our differences respectfully so we can move forward as a united front.
Acceptance: We strive to create an inclusive and welcoming community where everyone feels known and valued.&nbsp;
Resilience: We confront challenges and adversity head-on and never, ever give up.
&nbsp;

Bridge Boston also has a Foundation Board that is a 501c non-profit for fundraising to support the school.&nbsp; Learn more about Bridge Boston here.
 COMPENSATION
See our teaching salary scales here
 TO APPLY
As positions open, they will be available on our career page to apply for. For now, this general application allows for interested candidates to submit their resumes for Bridge Boston Charter School to have on file for future vacancies.
The review of applications will begin immediately and will continue until the position is filled.&nbsp; Interested applicants should apply for jobs via the “career” page of our website: <a href="https://www.bridgebostoncs.org/careers" target="_blank">https://www.bridgebostoncs.org/careers</a>. Should you have questions about the process, please email Human Resources at <a href="mailto:hr@bridgebostoncs.org" target="_blank">hr@bridgebostoncs.org</a>.&nbsp;&nbsp;
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at <a href="mailto:hr@bridgebostoncs.org" target="_blank">hr@bridgebostoncs.org</a> 857-229-1601.
&nbsp;
Bridge Boston&nbsp;is proud to be an Equal Employment Opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment&nbsp;for all employees. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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SY26-27: General Application

<h3>Job Description</h3>
Job DescriptionProject Requirement An experienced team member to lead Enterprise Risk Management and Liquidity Risk Management platforms projects as Solution Architecture capacity. The Lead Solution architect shall be responsible for in depth participating in business requirement refinement with Business Owner and Tech Lead. Solution Architect is a key role on the project roster and shall act as a leadership voice to functional &amp; technical best practices. Solution Architect is responsible for creation of Macro Architecture, detailed Single Design (Technical Design), Process Diagram, Sequence Diagram, Security Architecture Diagram. Solution Architect is responsible for obtaining approval of said documents at various architecture boards including Solution Design Working Council, InfoSec Architecture Review (ISAR), Architecture Review Board (ARB). Solution Architecture Job Description Responsibilities: strong ongoing relationships with key business partners and managers within each business segments • Builds and maintains relationships and trust with key business stakeholders to understand business strategy and future needs • Communicates monthly updates and produces presentations to senior management on matters of strategic importance to the department • Communicates with senior leadership on matters of strategic importance • Consults the Enterprise Architecture team on systems design and implementation, helping to grow and develop the current retail business processes and technology implementations • Consults with project teams to fit projects to Enterprise Architecture • Consults with senior leadership and IT leaders to develop project scopes and business cases that meet both business and IT strategies and roadmaps • Consults with the Enterprise Level Architecture team to develop blueprints and roadmaps needed to achieve appropriate balance between IT efficiency and business innovation, allowing individual business units to innovate safely in their pursuit of competitive advantage • Continually communicates and builds consensus on Enterprise Architecture with IT and business partners • Develops and implements new Enterprise Architecture products, processes, standards of operational plans that will impact the achievement of functional standards and principles throughout the organization., Directs the research and evaluation of emerging technology, industry, and market trends • Facilitates the development and implementation of Enterprise Architecture standards and adoption of requirements across the enterprise • Guides improvements in tools and capabilities to support the Enterprise Architecture strategy and vision • Improves efficiencies by identifying cost saving projects and opportunities for the corporate business lines • Influences business decisions made by leadership • Leads, guides, and mentors best practices, design standards, and implementation strategies for EA team • Maintains a keen awareness of ever-developing industry methods, techniques, strategies and tools for risk and risk information, reporting recommendations regarding their adoption where applicable • Manages most strategic accounts and relationships for the Enterprise Architecture department • Manages strategic accounts with key stakeholders to help drive improved business performance • Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy., Oversees the implementation and operation of Information Technology solutions • Recommends and implements agreed process improvements to the Enterprise Architecture function • Recommends operational strategies and plans with direct impact on the company's results • Researches any issues to optimize the opportunities for improvement to the EA function • Trains, mentors, and coaches colleagues and subordinates as needed • Candidate will perform comprehensive discovery analysis and definition of client issues and documents implementation in the form of a technical ("blue-print") solution. • Determine how products and services could be designed or modified to suit the commercial banking needs • Act as a liaison between Business Units and Consumer Banking IT during design, development, testing, deployment, and ongoing maintenance phases, throughout the entire life cycle of the product. • complete current state analysis, requirements gathering, and documentation. • Combine exceptional interpersonal skills, technical aptitude and creative thinking to consult with prospective and existing clients to understand their business needs, map those needs to Santander solutions, requirements. Successful candidate must have skills: - Proven experience in the design and implementation of Enterprise Risk Management platforms - Strong expertise in architecting platforms that support Liquidity Risk Management (LRM) ensuring robust systems and compliance with financial regulations. - Design and architect risk management platforms that align with our client's business objectives and technology roadmaps. - Translate complex requirements into architectural blueprints, demonstrating a clear vision and understanding of client needs. - Proficiency with databases (SQL, NoSQL) and data pipelines (ETL/ELT) for large datasets. - Familiarity with risk functions in banking (e.g., operational risk, credit risk, market risk, liquidity risk). - Understanding of key risk frameworks (Basel II/III/IV, IFRS, DORA) and regulatory requirements for risk platforms. - Restful APIs, API-led design, Event Driven Architecture - Cloud Architecture &amp; Security – AWS (must have), Azure - Ability to perform cybersecurity risk assessment (ISAR) - Create logical/functional architecture diagram, create integration by use case sequence diagram - Excellent communication, team player, proactive - Demonstrated experience of tightly collaboration with Business owners

Lead Solution architect - Cloud Architecture & Security

<h3>Job Description</h3>
Job DescriptionMust-Have Python, PubSub, Google Cloud Platform Good-to-Have Dataflow, Cloud Functions, Cloud RunEvent-driven architecture choreography patterns strong understanding of distributed systems, asynchronous communication, and event orchestration without central control. Python development with GCP SDKs hands-on experience building and deploying backend services using Google Cloud Platform (e.g., Pub Sub, Dataflow, Cloud Functions, Cloud Run), including familiarity with RPC-style APIs under the hood. Schema design serialization formats expertise in working with Avro (and ideally other formats like Protobuf JSON) for defining, evolving, and validating event schemas.

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