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<h3>Job Description</h3>
A highly motivated and experienced Analytical Chemist is needed to join the team. The focus of the role is the characterization of monoclonal antibodies (mAbs) and other biologics. The successful candidate will be responsible for implementing analytical methods to support the research and development of therapeutic proteins/mAbs. 
This role requires a strong understanding of protein biochemistry and a proven track record of applying a variety of analytical techniques, specifically N-glycan analysis, titer determination, Size Exclusion Chromatography (SEC), peptide mapping, imaged Capillary Isoelectric Focusing (iCE), and Capillary Gel Electrophoresis (CGE) along with some Mass Spectroscopy (MS) experience to characterize mAbs and other proteins

Scientist

<h3>Job Description</h3>
Job Description
We are seeking a highly skilled Site Reliability Engineer with extensive experience in AWS (Amazon Web Services) and UHD/HDR (Ultra High Definition/High Dynamic Range) technologies. The ideal candidate will have a strong understanding of application development and deployment, with a focus on delivering high-quality, scalable streaming solutions. 
This role involves designing, implementing, and optimizing streaming workflows to ensure seamless UHD/HDR content delivery across multiple platforms. The engineer will collaborate with cross-functional teams to troubleshoot issues and lead technical projects.
This role is critical to delivering high-quality live sports broadcasts for the Boston Bruins and Red Sox. You’ll have the opportunity to work with cutting-edge broadcast technology, lead innovative projects, and be part of a team that brings sports to life for millions of fans.
Essential Duties and Responsibilities:
<ul>
<li>Streaming Workflow Design:
<ul>
<li>Design and implement scalable, high-performance streaming workflows for UHD/HDR content.</li>
<li>Optimize live and on-demand streaming encoding, transcoding, and packaging processes.</li>
</ul>
</li>
<li>AWS Integration:
<ul>
<li>Leverage AWS services (e.g., MediaConvert, Elemental, CloudFront, S3, Lambda) to build and manage streaming infrastructure.</li>
<li>Develop and maintain cloud-based content delivery, storage, and processing solutions.</li>
</ul>
</li>
<li>UHD/HDR Expertise:
<ul>
<li>Ensure the highest quality of UHD/HDR content delivery, including color accuracy, bitrate optimization, and device compatibility.</li>
<li>Troubleshoot and resolve issues related to UHD/HDR streaming workflows.</li>
</ul>
</li>
<li>Application Development:
<ul>
<li>Collaborate with application development teams to integrate streaming technologies into custom applications.</li>
<li>Develop and maintain APIs and SDKs for streaming services.</li>
</ul>
</li>
<li>Monitoring and Analytics:
<ul>
<li>Implement monitoring tools to track streaming performance, latency, and quality of service (QoS).</li>
<li>Analyze data to identify and resolve bottlenecks in the streaming pipeline.</li>
</ul>
</li>
<li>Innovation and Research:
<ul>
<li>Stay up-to-date with emerging technologies in streaming, UHD/HDR, and cloud services.</li>
<li>Propose and implement innovative solutions to enhance streaming performance and user experience.</li>
</ul>
</li>
</ul>
We believe in the potential within every individual. If you’re passionate about this role, we encourage you to apply even if you do not meet all of the requirements that are listed within this job description. 
Qualifications:
<ul>
<li>5+ years of experience in network streaming, video encoding, and content delivery.</li>
<li>Proven expertise in AWS cloud services, particularly Media Services (e.g., MediaConvert, Elemental, CloudFront).</li>
<li>Hands-on experience with UHD/HDR technologies and workflows.</li>
<li>Strong understanding of video codecs (e.g., H.264, H.265/HEVC, VP9) and streaming protocols (e.g., HLS, DASH, RTMP).</li>
<li>Proficiency in application development and integration, including APIs and SDKs.</li>
<li>Familiarity with monitoring and analytics tools (e.g., AWS CloudWatch, New Relic, Datadog).</li>
<li>Excellent problem-solving and troubleshooting abilities.</li>
<li>Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.</li>
<li>Ability to work independently and as part of a team in a fast-paced environment.</li>
<li>Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience).</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with DRM (Digital Rights Management) and content security solutions.</li>
<li>Knowledge of AI/ML applications in video streaming and content optimization.</li>
<li>Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).</li>
</ul>
We believe that when team members feel supported, they are more engaged, productive, and innovative. If you're looking for a workplace that celebrates people and their personal and professional growth, you've come to the right place. 
Some of the benefits we provide include:
<ul>
<li>Medical and Dental plans which are currently funded by NESN at approximately 85%</li>
<li>Pre-Tax HSA, FSA and Dependent Care Account</li>
<li>401(k) plan with employer match of 100% up to the first 6% of compensation, 3% contribution through Safe Harbor and discretionary profit sharing of up to 6%.</li>
<li>Life Insurance, AD&amp;D, Short and Long-Term Disability which are currently 100% funded by NESN</li>
<li>Paid parental leave</li>
<li>Time Off Benefits - Eligible NESN Employees accrue Paid Time Off equaling 160 hours or 20 days for the full year</li>
<li>Team Store Discounts - Employees will receive a discount of 50% at the Red Sox Team Store and 25% off at the Bruins Pro Shop with a valid NESN Employee ID</li>
<li>Paid Volunteerism - NESN provides eligible employees with up to 24 hours (3 days) of paid time to participate in NESN Connects events.</li>
<li>Tuition Reimbursement - NESN provides a generous Tuition Reimbursement Program to assist employees who aspire to further their education to learn &amp; grow within their careers. </li>
<li>MBTA Reimbursement - Eligible employees may be reimbursed up to $100 per month for the use of Mass Transit if it is their primary mode of transportation to &amp; from work</li>
<li>Travel Assistance &amp; ID Theft Protection </li>
<li>Estate Guidance - The Hartford helps employees protect their family’s future by creating a customized and legally binding will online using a simple but comprehensive online questionnaire.</li>
<li>Additional Perks &amp; Employee Discounts - As a NESN employee, you are eligible for other discounts &amp; perks such as pet insurance, tickets, travel, dry cleaning, mobile phones, and much more! </li>
</ul>
Who We Are
NESN (New England Sports Network) is owned by Fenway Sports Group, which also owns the Boston Red Sox and Pittsburgh Penguins among other holdings, and Delaware North, owners of the Boston Bruins. NESN is delivered throughout the six-state New England region and nationally as NESN National. The definitive source for New England sports programming, NESN consistently has been one of the top-rated regional sports networks in the country, with a reputation for innovative and award-winning production of sports events and specials.
As of Fall 2023, NESN manages SportsNet Pittsburgh, a newly branded regional sports network that televises Pittsburgh Penguins and Pirates games, as well as local college sports, original content and more in PA, WV, and portions of MD, OH and NY.
Our professional environment is passionate, adaptable, creative, and filled with aspiring individuals who are driven to grow with our company. Our core values are at the heart of who we are. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.
NESN is proud to be a diverse and inclusive employer. We are committed to Equal Employment Opportunities for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

Site Reliability Engineer

<h3>Job Description</h3>
Job DescriptionSUMMARY Supervise production line operation in accordance with plant policies and procedures. Ensure smooth production operation during shift. &nbsp;PRIMARY RESPONSIBILITIES&nbsp;
<ul>
<li>Responsible for supervising and operating production lines in accordance with plant policies and procedures.&nbsp;</li>
<li>Supervise, train, and coach as necessary all general labor in conjunction with the production floor supervisor in accordance with company policies and procedures.&nbsp;</li>
<li>Responsible for quality control.</li>
<li>&nbsp;Adjust as necessary during shift to produce product within specifications.&nbsp;</li>
<li>Reject product outside of specifications.&nbsp;</li>
<li>Oversee quality of product and paperwork of on-shift production personnel.&nbsp;</li>
<li>Responsible for shift schedule to include: workstation assignments/rotations, employee training, and employee breaks.&nbsp;</li>
<li>Coordinate production startups, shutdowns, changeovers, and machine maintenance with direction from the production floor supervisor and production management.&nbsp;</li>
<li>Coordinate with Production Floor Supervisor for appropriate staffing levels.&nbsp;</li>
<li>Responsible to meet shift quality, safety, and production goals.&nbsp;</li>
<li>Operate within standard operating procedures (SOPs).&nbsp;</li>
<li>Communicate with other Lead Operators at shift changeover and Production Floor Supervisor.&nbsp;</li>
<li>Ensure a clean and safe work area. Responsible for the GDP Verification of all shift paper work &amp; daily logs; (production run sheets, quality control records, packaging requests, production reporting, etc).&nbsp;</li>
<li>Other duties as assigned. Use required Personal Protective Equipment.</li>
</ul>
ADDITIONAL RESPONSIBILITIES
<ul>
<li>Conduct quality control testing.&nbsp;</li>
<li>Perform back-up for Manufacturing/Warehouse workers when necessary.&nbsp;</li>
<li>Provide on-the-job training to all employees on a continuous basis as needed.&nbsp;</li>
<li>Extrusion of plastic tubing.</li>
</ul>
 KNOWLEDGE AND SKILL REQUIREMENTS&nbsp;
<ul>
<li>Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.&nbsp;</li>
<li>Knowledge of the manufacturing processes, procedures, and machinery. This is normally acquired through two to five years of manufacturing experience.&nbsp;</li>
<li>Manual dexterity required for operating machinery and computers.&nbsp;</li>
<li>Critical Thinking&nbsp;</li>
<li>Detail oriented&nbsp;</li>
<li>Process Improvement</li>
</ul>
2nd ShiftMonday - Friday (3:45PM – 12:15AM)
<ul>
<li>Shift ends Friday night at midnight (Saturday morning)</li>
</ul>
3rd ShiftSunday - Thursday (11:45PM – 8AM)
<ul>
<li>1st Shift starts Sunday at Midnight (Monday morning)</li>
<li>Last shift ends Friday morning at 8AM</li>
</ul>
 WORKING CONDITIONS&nbsp; Working conditions are normal for a manufacturing environment.&nbsp;

Technical Lead

<h3>Job Description</h3>
Job Description
We are looking for Quality Assurance Validation contractors to join our growing QA Validation group in Boston MA. Positions range from 6 to 12 months. The roles are expected to be onsite in Boston, MA. 
Responsibilities:
<ul>
<li>Provide QA oversight of CQV activities for the cGMP manufacturing facility and quality control laboratories.</li>
</ul>
<ul>
<li>Provide QA oversight for periodic review and requalification program.</li>
<li>Perform review of CMMS records related to asset management including asset release, database requests, and work orders.</li>
<li>Author and perform review of SOPs in Veeva.</li>
</ul>
<ul>
<li>Review and approve validation protocols and reports (IQ, OQ, PQ, CSV, process validation, cleaning validation).</li>
<li>Ensure compliance of validation activities with applicable GMP regulations, industry guidance, and internal SOPs.</li>
<li>Collaborate with cross-functional teams (Validation, QA, Engineering, Manufacturing, QC) to support timely execution of validation projects.</li>
<li>Participate in change control assessments, risk assessments, and deviation investigations related to validation.</li>
<li>Provide QA input during validation planning and execution phases.</li>
<li>Support audits and regulatory inspections by providing validation documentation and addressing QA-related inquiries.</li>
<li>Ensure data integrity and documentation accuracy in all validation records.</li>
<li>Maintain cu</li>
</ul>
Requirements
Requirements:
<ul>
<li>Bachelor’s degree in a technical discipline with 5+ years validation and/or quality assurance experience. In lieu of degree, 7+ years of equivalent work experience is required. </li>
<li>Knowledge of 21 CFR, ICH, EU Regulations, GAMP 5, risk-based validation. </li>
<li>Prior experience working in cell and gene therapy manufacturing preferred. </li>
<li>Prior experience working with contract manufacturing preferred. </li>
<li>Experience with Kneat strongly preferred. </li>
<li>Applies collaborative approach to problem solving and is experienced with risk-based decision making. </li>
<li>Team player who works well in large multi-disciplinary project groups by listening effectively and inviting open discussion.</li>
</ul>
Benefits
<ul>
<li>Contract </li>
<li>6 to 12 months</li>
</ul>

Quality Assurance Validation Contractor

<h3>Job Description</h3>
Job DescriptionSalary: 
Child Development Account Coordinator
 
**Note: This is an AmeriCorps position. While most work will be done virtually, occasional staff retreats and/or meetings will require in person attendance. We are accepting folks from any of our service sites, including Boston, Philadelphia, and other parts of Vermont. For more information about our locations, please visit our website: Our Locations | The DREAM Program.**
 
Job Overview
 
The Child Development Account Coordinator will support DREAM in piloting a new effort to build educational savings accounts for enrolled youth, as a key strategy to addressing the opportunity gap for youth in low-income households.
 
Mission
The DREAM Program is committed to dismantling systems of oppression that affect our youth and families. This organizational commitment means that members should join this space with an intention of learning, unlearning, and diving into ways that your involvement will directly contribute to DREAMs mission of reducing the Opportunity Gap while also supporting the dismantling of other systemic inequities. We seek members who contribute to The DREAM Programs diverse community, as having different perspectives, identities, and skills are what allow us to excel in our service. DREAM seeks members who are ready to engage in and foster an inclusive environment, and who strive to deliver culturally appropriate and relevant programming to the youth we serve. Incoming members and staff should understand that we serve marginalized communities, which means that it is imperative that diversity, equity, and inclusivity are infused into every aspect of our work as an organization.
 
Responsibilities:
<ul>
<li>Sustain the systems to support DREAMs new childhood savings accounts program. Create a well-defined roadmap, including actionable steps, timelines, plug-and-play fundraisers, and milestones to achieve fundraising goals for savings accounts.</li>
<li>Collaborate with alumni and other stakeholders to foster meaningful relationships and secure ongoing financial support for savings accounts.</li>
<li>Effectively communicate the mission, objectives, and impact of the program to generate interest and commitment.</li>
<li>Establish a strong network with program alumni to encourage their involvement and contributions to the college accounts initiative.</li>
<li>Research and identify potential matching funding sources to incentivize fundraisers.</li>
<li>Plan and execute fundraising campaigns and events to build asset accounts, leveraging both online and offline channels to maximize contributions.</li>
<li>Stay informed about available grants, scholarships, and financial aid programs that can benefit DREAM youth's post-secondary education plans.</li>
<li>Simplify complex financial information, developing user-friendly resources and guides, and ongoing individualized communications, to make these accounts accessible and easily understandable and accessible for mentees, families, and donors. </li>
</ul>
 
Required Qualifications:
<ul>
<li>Experience working with youth.</li>
<li>Commitment to serve as a role model for youth.</li>
<li>A passion for supporting the ongoing work around Diversity, Equity and Inclusion.</li>
<li>Experience working or living in a diverse and inclusive environment with elevated, demonstrated awareness of issues of social equity and social and racial justice.</li>
<li>Demonstrated practice or education serving diverse communities or populations of people of color in an equitable manner and a manner that is respectful and aware of the community's experience.</li>
<li>Demonstrated ability to manage time and set priorities while giving consideration to those serving, your fellow team members, the organization, and the self.</li>
<li>Access to resources necessary to support your telework/service experience (electrical power outlet to keep devices charged, reliable wifi connection that can connect with our cloud-based softwares).</li>
<li>Ability to regularly meet in person with your team or your service assignment in their assigned location (including responsibility for transportation to and from).</li>
<li>Access to a reliable phone.</li>
</ul>
 
Preferred Qualifications:
<ul>
<li>Experience with money management</li>
<li>Experience communicating information with stakeholders</li>
</ul>
 
DREAM AmeriCorps Benefits:
<ul>
<li>A living stipend is provided to you in biweekly payments. The stipend amount is dependent upon your weekly hours commitment, which can be either part-time or full time.
<ul>
<li>For a full time term of 11 months, the total compensation amount pre-tax is $20,800 </li>
</ul>
</li>
<li>AmeriCorps members are also eligible for:
<ul>
<li>Supplemental Nutrition Assistance Program (SNAP) (food stamps)</li>
<li>Child care assistance</li>
<li>Medicaid</li>
<li>Student loan deferment (forbearance)</li>
<li>Other publicly-funded benefits, such as heating and utility assistance.</li>
</ul>
</li>
<li>Upon the completion of the service term, AmeriCorps members are eligible to receive the Segal Education Award, which can be used to pay education expenses or repay qualified student loans.</li>
<li>As an AmeriCorps member at DREAM, you will have the additional support of a DREAM AmeriCorps Director to help you navigate your service term and apply for publicly funded programs.</li>
<li>DREAM is invested in your professional and personal development, and holds AmeriCorps Development Days and a variety of professional development opportunities throughout the service term.</li>
<li>If you engage in work-related travel outside of a commute, DREAM will provide reimbursement for mileage.</li>
</ul>
 
DREAM AmeriCorps Requirements:
<ul>
<li>Commitment to the full service term as identified in your offer.</li>
<li>Commitment to the mission of AmeriCorps and DREAM.</li>
<li>Desire to enhance existing skills and develop new skills necessary for service.</li>
<li>Must be a citizen, national, or lawful permanent resident alien of the U.S.A. due to AmeriCorps requirements.</li>
<li>Be at least 17 years of age at the commencement of service OR be an out-of-school youth 16 years of age at the commencement of service participating in a program</li>
<li>Have a high school diploma or its equivalent OR not have dropped out of elementary or secondary school to enroll as an AmeriCorps participant (and must agree to obtain a high school diploma or its equivalent prior to using the education award) OR obtain a waiver from the Corporation OR be enrolled in an institution of higher education on an ability to benefit basis</li>
<li>Members must agree to the following Criminal History Checks to be performed in order to serve as an AmeriCorps Member: NSOPW (Public Sex Offender) Check, Statewide Criminal Repository Checks (for State of Service and State of Residence), and FBI fingerprint-based Criminal History Check. The member is aware that their identity must be verified with a government-issued photo ID. The results of these checks will be kept confidential, but could affect eligibility to serve in AmeriCorps.</li>
</ul>
 
Work environment: This position operates in multiple spaces. The spaces included may have characteristics similar to a professional office environment, an indoor/outdoor environment with active children and students, at our rustic Camp DREAM, and within the program sites we serve. This role routinely uses computers and various softwares regularly, as well as standard office/school equipment (such as phones, photocopiers, filing cabinets and printers) as well as equipment characteristic of an outdoor and indoor youth camp (pop-up shade canopies/tents, hand tools, activity supplies, food preparation equipment, storage spaces and sports equipment/toys).
 
Physical demands: The physical demands described here are representative of those that must be met by an employee/member to successfully perform the essential functions of this job:
<ul>
<li>This position requires comfort working in outdoor environments, regardless of the weather. This position can be very active and frequently requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.</li>
<li>While performing the duties of this job, the employee/member is regularly required to communicate with individuals who talk and hear.</li>
<li>The employee/member may occasionally lift and/or move items over 50 pounds.</li>
<li>While performing the duties of this job, the employee/member is regularly required to observe and comprehend using vision abilities that include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</li>
</ul>
 
Travel: Travel may include regular local travel and less-common interregional travel (visiting other DREAM geographies and for retreats and special events) during the work hours described. Out-of-the-area and overnight travel will be occasionally expected.
 
AAP/EEO Statement: The DREAM Program is an equal opportunity employer and an incorporated 501(c)3 charitable organization. The DREAM Program prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 
At will employment: The DREAM Program is an at will employer. Employment with The DREAM Program is voluntary and is subject to termination by you or The DREAM Program at will, with or without cause, and with or without notice, at any time. The policy of employment-at-will may not be modified by any officer or employee.

Financial Asset Developer - AmeriCorps

<h3>Job Description</h3>
Job DescriptionCompany Description 
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application&nbsp;or network, before employees notice the issue. As the first solution&nbsp;to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million&nbsp;employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
Job Description 
Nexthink is looking for a Lead Site Reliability Engineer who is passionate about building and running a high-performance cloud platform and enabling best-in-class site reliability and operations practices. This role will support US-based operations generally, but will in addition focus on enabling Nexthink to deliver to the US Public Sector market, in particular a FedRAMP Moderate offering. The candidate will drive the development of modern, cloud-native SRE processes and the management and operations for Nexthink’s multi-tenant, microservices-based cloud platform. The platform has multiple instances deployed across the globe.
This role involves working closely with cross-functional teams to integrate reliability and security into our systems, ensuring they meet federal security standards. The ideal candidate will have extensive experience in both software engineering and systems administration, with a strong understanding of FedRAMP concepts, requirements and security practices.&nbsp;
Leadership and Team Management:
<ul>
<li>Lead, mentor, and develop a team of US-based Site Reliability Engineers.</li>
<li>Foster a culture of continuous improvement, collaboration, and innovation.</li>
</ul>
Infrastructure Management:
<ul>
<li>Oversee the design, deployment, and management of scalable and secure cloud infrastructure.</li>
<li>Drive automation of infrastructure provisioning, configuration, and management using Infrastructure as Code (IaC) tools.</li>
</ul>
Monitoring and Performance:
<ul>
<li>Develop and maintain comprehensive monitoring, logging, and alerting systems to ensure high availability and performance.</li>
<li>Lead efforts in performance tuning and optimization for applications and infrastructure.</li>
</ul>
Security and Compliance:
<ul>
<li>Ensure implementation and maintenance of security controls and best practices to achieve FedRAMP compliance.</li>
<li>Conduct and oversee regular security assessments, vulnerability scans, and penetration testing.</li>
<li>Collaborate with the compliance team to prepare for and respond to FedRAMP audits.</li>
</ul>
Incident Management:
<ul>
<li>Lead incident management efforts, ensuring rapid resolution and thorough root cause analysis.</li>
<li>Develop and implement strategies for improving incident response and minimizing downtime.</li>
</ul>
Collaboration and Communication:
<ul>
<li>Work closely with development, operations, and security teams to integrate reliability and security into the software development lifecycle.</li>
<li>Communicate effectively with stakeholders, providing regular updates on system performance, reliability, and compliance status.</li>
</ul>
Qualifications 
<ul>
<li>Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).</li>
<li>5+ years of experience in site reliability engineering, DevOps, or a related role, with at least 2 years in a leadership or managerial position.</li>
<li>Proficiency in cloud platforms (AWS, Azure, GCP) and cloud-native services.</li>
<li>Strong scripting and programming skills (Python, Bash, Go, or similar).</li>
<li>Experience with Infrastructure as Code (IaC) tools such as Terraform, CrossPlane, CloudFormation, or Ansible.</li>
<li>Knowledge of containerization and orchestration (Docker, Kubernetes).</li>
<li>Familiarity with CI/CD pipelines and tools (Jenkins, GitLab, GitHub, etc.).</li>
<li>In-depth knowledge of FedRAMP requirements and best practices.</li>
<li>Experience with security tools and practices (SIEM, IDS/IPS, firewalls).</li>
<li>Understanding of network security, encryption, and secure software development practices.</li>
<li>Ability to collaborate with and foster effective communication with global engineering teams in EU and India timezones.</li>
</ul>
 Additional Information 
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
#LI-Remote&nbsp;
Total Rewards @ Nexthink At Nexthink, we offer one of the most comprehensive and generous benefits plans.&nbsp; Your total&nbsp;rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity.&nbsp; We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.&nbsp;
In addition, we offer:&nbsp;
<ul>
<li>️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.</li>
<li> Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.</li>
<li> Free access&nbsp;to professional training platforms to explore your interests and enhance your skills.</li>
<li> Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.</li>
<li> Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.</li>
<li> Bonuses for referring successful hires after three months of continuous employment.</li>
</ul>
Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process. &nbsp;

SRE Lead

<h3>Job Description</h3>
Job Description
At the Center for Health Information and Analysis (CHIA), we serve as stewards of Massachusetts health data, employing multifaceted datasets and cutting-edge analytics to ensure transparency in our healthcare system. By joining CHIA as the Network Support Engineer, you'll become emersed into one of the largest and most disparate collection of healthcare data in the Commonwealth and play a pivotal role in the stewardship and success of CHIA’s influential and essential healthcare analytics products.&nbsp;
The Network Support Engineer, reporting to the Director of Cloud Computing, will be a critical mission resource on the CHIA team.&nbsp; You will join an IT operations team of extremely dedicated and thoughtful support engineers that will keep our very fast-moving business partners operational day in and day out. 
At CHIA, we foster a flexible, collaborative environment, offering a hybrid model that balances in-person and remote work. Our hybrid model includes working from our vibrant Boston office at 501 Boylston Street for at least two designated days per week, with the flexibility to work remotely on others.*
As Network Support Engineer you will have the opportunity to: 
Ensure Network Performance Operates at its Peak: Install, deploy, configure and support network hardware such as switches, routers, firewalls, and access points, as well as firmware/security/software updates. Monitor and maintain network infrastructure (routers, switches, firewalls, VPNs, etc.) to ensure uptime, performance, smooth communication, and data transfer.&nbsp; Conduct network performance analysis and recommend improvements, review network logs and schedule maintenance windows as needed. Handle tickets effectively within timeframes outlined by the Director of Network and Director of IT Operations.&nbsp; 
Facilitate Collaborative Support Activities: Schedule meetings with users and vendors as needed to discuss opportunities where performance or best practices are reviewed and implemented. Manage user accounts across multiple systems. Perform Active Directory administration and support MFA. Collaborate with cross-functional teams (InfoSec, Cloud, Development, Analytics) to implement integrated solutions.
Troubleshoot and Resolve Issues: Perform analysis, diagnosis, and resolution of network-related issues such as connectivity, latency, security, network switches, servers, wireless controllers, WAP and data domains. Provide Tier 1 and Tier 2 support for network incidents and service requests, escalating any issues that require subject matter experts or vendor support.&nbsp;
Here are the important qualifications we are looking for:
Collaborative and Customer-Focused:
<ul>
<li>Ability to and commitment work collaboratively with internal and external groups to ensure excellent customer service and support.</li>
<li>Strong customer service focus and interpersonal skills.</li>
</ul>
Excellent Communicator and Problem Solver:
<ul>
<li>Ability to analyze and resolve tier 1 and 2 issues, escalating when necessary.</li>
<li>Excellent written and verbal communication skills.&nbsp; </li>
<li>Ability to professionally communicate with employees at all levels of an organization. </li>
</ul>
Experienced IT Professional:
<ul>
<li>Proficiency in TCP/IP, DNS, DHCP, VLANs, OSPF, BGP, LAN, WAN, VPN, NTP, and wireless networks.</li>
<li>Hands-on experience with Cisco, DELL switches, Palo Alto, or similar hardware/software.&nbsp; </li>
<li>Familiarity with monitoring tools and packet analysis.&nbsp; </li>
<li>Experience with Azure cloud platforms.&nbsp; </li>
<li>Scripting skills (Python, Bash) for automation.</li>
<li>Hands-on experience with VMWare vSAN, vSphere, ESXi and vCenter.</li>
<li>Familiarity with Storage, disaster recovery, and backup solutions such as Veeam, DataDomain. </li>
</ul>
Proficient in Active Directory and Documentation:
<ul>
<li>Possess experience with Active Directory account creation, password resets, distribution groups, and other AD functions.</li>
<li>Demonstrated knowledge of group policy management and creation.</li>
<li>Ability to produce and maintain documentation, knowledgebase articles, and training materials.</li>
</ul>
Highly Organized and Detail-Oriented:
<ul>
<li>Detail-oriented and highly organized, able to handle a variety of tasks efficiently.</li>
<li>Demonstrated ability to prioritize workload and manage high-pressure situations effectively with minimal supervision.</li>
<li>Take the initiative and complete complex technical tasks with minimal supervision.</li>
</ul>
* As an IT professional, you may be required to work in-person additional days to meet operational needs and priorities. 
Minimum Entrance Requirements: Applicants must have (A) at least two (2) years of full-time or equivalent part-time professional or practical experience in the field of information technology network services, or (B) any equivalent combination of the required experience and the substitutions below.&nbsp; Substitutions:&nbsp; &nbsp;
<ol>
<li>
<ol>
<li>An Associate’s degree in a related field may substitute for one (1) year of the required experience.&nbsp; </li>
<li>&nbsp;A Bachelor’s degree or higher in a related field may substitute for the required experience.</li>
</ol>
</li>
</ol>
NAGE Unit 6: Network Services Job Family Level II; Network Specialist II.Full Salary Band: $79,538.68&nbsp;-&nbsp;$118,661.11 &nbsp;
Comprehensive Benefits &nbsp;
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. &nbsp;
Want the specifics? Explore our Employee Benefits and Rewards! &nbsp;
Together, let's embark on a journey of meaningful impact in healthcare. We invite you to take a chance on CHIA, where your expertise will shape the future of healthcare in Massachusetts.&nbsp;
Likewise, we're eager to take a chance on you - to welcome a dedicated professional who shares our passion for making a difference. Join us in this collaborative endeavor, where we'll forge new paths, innovate, and lead the way toward a healthier Commonwealth.&nbsp;
Apply now and be part of our transformative journey at CHIA!&nbsp;
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Information submitted by applicants is collected through the JazzHR Platform, your submission of application materials constitutes your express consent for this information to be provided to JazzHR for processing. Please do not include any personally identifiable information with your application materials other than that specifically requested by CHIA. CHIA requests basic information such as name, address, telephone number, and email address. You may also self-identify with your race/ethnicity, gender, disability and/or veteran status. However, you should not provide more detailed personal information such as your date of birth or Social Security Number with your application materials.
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Network Support Engineer

<h3>Job Description</h3>
Job Description
Maximus (<a href="https://www.maximustribe.com/" target="_blank">https://www.maximustribe.com/</a>) is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, &amp; Shopify.
About the Role:
We’re looking for an adaptable, tech-savvy, and people-focused Provider Support Lead to help keep our internal engine running smoothly. This role will support core areas like provider engagement, EHR systems admin, helpdesk coordination, HR ops, and project execution.
You’ll play a critical role in enabling our clinical and internal teams—jumping in wherever needed to ensure things get done, questions get answered, and projects move forward. This is a great fit for someone who thrives in a fast-paced startup environment, enjoys solving operational puzzles, and wants exposure to multiple parts of a healthcare business.
Key Responsibilities
Provider Engagement &amp; Onboarding
<ul>
<li>
Support new provider onboarding: scheduling welcomes, sharing guides, and coordinating access/setup.
</li>
<li>
Help plan and execute provider all-hands meetings, culture-building events, and internal communications.
</li>
<li>
Maintain provider engagement tools, directories, and contact systems.
</li>
</ul>
EHR Administration &amp; Systems Support
<ul>
<li>
Act as an onboarding admin for our EHR (e.g., MedPlum): user setup, permissions, troubleshooting, and basic configuration.
</li>
<li>
Help maintain other internal tools (Slack, GSuite, project trackers) and coordinate with product/engineering as needed for tech issues.
</li>
<li>
Support cybersecurity hygiene, account provisioning, and user management across systems.
</li>
</ul>
Helpdesk &amp; User Support
<ul>
<li>
Manage the helpdesk ticket queue—triaging provider and internal tech issues to the right owner or resolving directly when possible.
</li>
<li>
Track and escalate urgent systems issues, downtime alerts, or onboarding blockers.
</li>
</ul>
HR Coordination &amp; People Ops
<ul>
<li>
Assist with internal hiring operations: interview scheduling, onboarding checklists, and systems access.
</li>
<li>
Help maintain benefits documentation, PTO tracking, and internal HR resources.
</li>
<li>
Serve as a friendly, resourceful point of contact for team questions about tools, benefits, or internal workflows.
</li>
</ul>
Project Coordination
<ul>
<li>
Support project timelines for launches (new clinics, new tools, new service lines) by handling logistics, notes, and follow-ups.
</li>
<li>
Keep Asana (or equivalent) boards updated and help ensure deadlines stay on track.
</li>
<li>
Document operational processes and support team readiness during go-lives.
</li>
</ul>
Qualifications
<ul>
<li>
2–4 years of experience in an executive assistant, operations, HR, IT coordinator, or people enablement role.
</li>
<li>
Strong comfort with systems, tools, and learning new platforms (Google Workspace, Slack, Airtable, etc.).
</li>
<li>
Organized and responsive—able to manage multiple threads, requests, and follow-ups without letting anything drop.
</li>
<li>
Excellent written and verbal communication skills.
</li>
<li>
Friendly, solutions-oriented, and dependable—people like asking you for help because they know you’ll figure it out.
</li>
<li>
Bonus: Experience in healthcare, EHR systems, or tech support environments.
</li>
</ul>
You’ll thrive in this role if you...
<ul>
<li>
Are a proactive doer who takes pride in keeping people supported and systems humming.
</li>
<li>
Can jump between a tech issue, a team event, and a spreadsheet—all before lunch.
</li>
<li>
Enjoy helping others solve problems and build better workflows.
</li>
<li>
Want to grow your career in healthcare operations, people enablement, or systems support.
</li>
</ul>
World-Class Benefits:
<ul>
<li>
Premium Blue Shield Platinum PPO &amp; HMO Plans (up to 80% premium coverage)
</li>
<li>
Full Suite: Medical, Dental, Vision, Life Insurance
</li>
<li>
Best-in-class 401K options
</li>
<li>
Flexible vacation/time-off policies
</li>
<li>
Liquidity of options whenever available
</li>
<li>
Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees)
</li>
</ul>
Compensation Range: $75K - $90K

Telehealth Provider Support Lead (Remote)

<h3>Job Description</h3>
Job DescriptionCompany Description 
About CyberArk: CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.
Job Description 
CyberArk is seeking a Senior Site Reliability Engineer looking to bring their knowledge, excitement, and energy to the team. If you have worked in cloud solving scale problems, bringing visibility into your platform and accomplishing true CI/CD pipelines we want you on the team! Driven and excited to innovate is what we need all while allowing you to grow professionally and creating strong relationships that will last a lifetime.
What you will do:
<ul>
<li>Management of AWS infrastructure components such as VPCs, EC2, EKS, S3, tagging schemes, CloudFormation, etc.</li>
<li>Deployment and management automation of cloud-based infrastructure and software</li>
<li>Working with configuration management tools in both Windows and Linux - Terraform, Ansible, CloudFormation</li>
<li>Ensuring cloud-based architecture meets availability and recoverability requirements</li>
<li>Architecture and implementation of cloud-based monitoring, alerting and reporting – Datadog, CloudWatch, ELK, Grafana</li>
<li>Develop tools to enable teams for greater output and reliability.</li>
</ul>
#LI-KR1
Qualifications 
<ul>
<li>B.S. in Computer Science or equivalent experience</li>
<li>Minimum 2 years of experience managing AWS infrastructure</li>
<li>Minimum of 5 years of experience with systems engineering and software development</li>
<li>Solid understanding/experience of containerization services such as Docker</li>
<li>Working knowledge of open-source tools such as Terraform, Grafana, Logstash, Elasticsearch, Ansible</li>
<li>Solid understanding/experience of web services, databases and relating infrastructure/architectures</li>
<li>Solid understanding of backup/restore best practices</li>
<li>Strong level of expertise programming in C# / C++ / Java / Python or equivalent language</li>
<li>Excellent Troubleshooting Skills</li>
<li>Experience supporting an enterprise-level SaaS environment</li>
<li>Security Experience a plus</li>
</ul>
 Additional Information 
CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.&nbsp;
We are unable to sponsor or take over sponsorship of employment Visa at this time.
The salary range for this position is $119,000 – $165,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.&nbsp; &nbsp;

Senior Site Reliability Engineer

<h3>Job Description</h3>
Job Description
&nbsp;Team Overview:
Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.
Our Engineering division collaborates, and feeds on each other’s ideas in order to build leading edge products for our customers.The Fluency platform is built using a native AWS architecture.&nbsp; We use JavaScript, Vue.js, HTML5, Bootstrap, CSS, Java, Spring Boot, Aurora, S3, Elastic Beanstalk along with whatever else makes sense for the job at hand.
Job Summary:&nbsp;&nbsp;
The Triage Engineer handles incoming issues by performing a forensic analysis on code to determine the cause, then coding basic fixes.&nbsp; You'll collaborate with Client Services as well as the Engineering team as a whole and distribute tasks to the optimal engineer for resolution.&nbsp; You will also work on the release side to help code automated tests that prevent bugs from being released live.&nbsp; You will write functional code tests that will proactively find code problems helping to mitigate risk.
Your Role:
<ul>
<li>Triage incoming bugs that couldn’t be solved by support</li>
<li>Plan and execute fixes against problems received</li>
<li>Perform stress and load testing of applications</li>
<li>Use modern infrastructure tools and platforms to automate our systems</li>
<li>Solve challenging problems working with large dataset transformations</li>
<li>Work with Client Services to troubleshoot in-bound issues from clients and internal teams</li>
</ul>
What We Look For: 
<ul>
<li>Great person </li>
<li>Be alive and have passion to join our team</li>
</ul>
Required Experience:
<ul>
<li>Knowledge of data-driven development methodologies&nbsp;</li>
<li>Passion and expertise working with engineering, product, and marketing teams</li>
<li>Knowledge of current development strategies and trends across web and mobile platforms</li>
<li>Familiarity and experience with Java in a professional capacity ( 1 or more years )</li>
<li>Experience building web applications and/or APIs</li>
<li>Loves feedback and understands iterative development cycles</li>
<li>Experience with the digital advertising industry, a plus</li>
</ul>
Fluency is headquartered in Vermont.&nbsp; This position is remote US based.&nbsp; If local, you have the option to go into the office.&nbsp;&nbsp;
Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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