field_job_occupational_field_parents_all

field_job_employment_type

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
We are looking for an experienced Software Engineer to join our team on a long-term contract basis. In this role, you will work on integrating and optimizing sensor platforms, leveraging advanced SDKs, and ensuring seamless hardware-software interaction. This position offers a unique opportunity to contribute to cutting-edge projects involving sensor fusion and real-time data processing.
 
Responsibilities:
• Configure and initialize off-the-shelf sensor platforms for optimal performance.
• Utilize and adapt platform SDKs to unlock required functionalities.
• Conduct tests to validate sensor outputs and generate sample data recordings.
• Ensure data outputs are properly formatted for downstream applications.
• Collaborate with cross-functional teams to integrate sensors and refine system performance.
• Apply expertise in mechatronics and controls to enhance hardware-software integration.
• Develop solutions using both dynamically typed languages like Python and statically typed languages such as C++, Java, or Kotlin.
• Troubleshoot and resolve hardware communication issues using protocols like I2C and ROS.
• Optimize real-time data streaming processes to support advanced applications.
• Explore and implement features within ecosystems such as Optitrack, AR/VR headsets, and Zed cameras.
• Minimum of 8 years of experience in software engineering, preferably with sensor integration.
• Proficiency in working with SDKs and APIs for hardware-software integration.
• Experience with dynamically typed programming languages 
• Familiarity with hardware communication protocols
• Understanding of real-time operating systems and data streaming techniques.

Software Engineer

<h3>Job Description</h3>
Job DescriptionRole : FPGA Hardware Firmware Design:Location :&amp; Either Danvers MA (near Boston) or Chandler AZ.Longterm Contract&amp; Job Description:Brief description of skillset needed is as follows&amp; Experience with design, firmware and low level driver development of Xilinx Spartan-7 and Virtex UltraScale FPGA families or similar FPGA families.Ethernet PHY, UART, and SPI interfaces experiencePWB circuit and board layout design for high-speed digital circuitsExperience with software tools like Xilinx Vivado etc Brief description of skillset needed is as follows&amp; Experience with design, firmware and low level driver development of Xilinx Spartan-7 and Virtex UltraScale FPGA families or similar FPGA families.Ethernet PHY, UART, and SPI interfaces experiencePWB circuit and board layout design for high-speed digital circuitsExperience with software tools like Xilinx Vivado etc

FPGA Hardware & Firmware Design-Xilinx Spartan

<h3>Job Description</h3>
Job DescriptionAbout Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview
We're looking for a highly skilled and experienced Azure Engineer to join our team. You'll be responsible for implementing, maintaining, and optimizing cloud infrastructure on Microsoft Azure. This role requires a strong understanding of Azure services, best practices for cloud security and governance, and the ability to troubleshoot complex issues. You'll be a critical part of our efforts to leverage Azure to drive business efficiency.&nbsp;
Responsibilities&nbsp;
<ul>
<li>
Deploy and manage scalable, highly available, and secure systems on Microsoft Azure.&nbsp;
</li>
</ul>
<ul>
<li>
Implement and maintain Azure infrastructure components including virtual networks, virtual machines, storage accounts, and Entra ID.&nbsp;
</li>
</ul>
<ul>
<li>
Troubleshoot and resolve complex Azure infrastructure and application issues.&nbsp;
</li>
</ul>
<ul>
<li>
Collaborate with operations, development and security teams to ensure seamless integration and deployment of applications.&nbsp;
</li>
</ul>
<ul>
<li>
Contribute to future-state architecture discussions by offering insights on operability, scalability, security, and cost optimization for solutions.&nbsp;
</li>
</ul>
<ul>
<li>
Implement and enforce governance policies and compliance standards.&nbsp;
</li>
</ul>
<ul>
<li>
Stay up to date with the latest Azure services, features, and best practices.&nbsp;
</li>
</ul>
 Qualifications&nbsp;
<ul>
<li>
Minimum of AZ-104: Microsoft Certified: Azure Administrator Associate certification is required.&nbsp;
</li>
</ul>
<ul>
<li>
Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent practical experience.&nbsp;
</li>
</ul>
<ul>
<li>
3+ years of professional experience implementing and managing solutions on Microsoft Azure.&nbsp;
</li>
</ul>
<ul>
<li>
Strong understanding of core Azure services such as IaaS (VMs, storage, networking), PaaS (App Services, Azure SQL Database, Azure Functions), and identity management (Entra ID).&nbsp;
</li>
</ul>
<ul>
<li>
Proficiency in scripting languages like PowerShell or Azure CLI.&nbsp;
</li>
</ul>
<ul>
<li>
Solid understanding of networking concepts (TCP/IP, DNS, routing).&nbsp;
</li>
</ul>
<ul>
<li>
Experience with monitoring and logging tools within Azure (Azure Monitor, Log Analytics).&nbsp;
</li>
</ul>
<ul>
<li>
Strong problem-solving and analytical skills with the ability to diagnose and resolve complex technical issues.&nbsp;
</li>
</ul>
<ul>
<li>
Excellent communication1 and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to work independently2 and manage multiple priorities in a fast-paced environment.&nbsp;
</li>
</ul>
Powered by JazzHR
a0t840PuYU

Azure Engineer

<h3>Job Description</h3>
Job Description
This is a fully remote opportunity
Gradient AI: 
 Gradient AI is revolutionizing Group Health and P&amp;C insurance with AI-powered solutions that help insurers predict risk more accurately, improve profitability, and automate underwriting and claims. Our SaaS platform taps into one of the industry's largest data lakes—tens of millions of policies and claims—to deliver deep, actionable insights. Trusted by leading carriers, MGAs, TPAs, and self-insured employers, Gradient AI has grown rapidly since our founding in 2018. Backed by $56M in Series C funding, we're scaling fast—and it's an exciting time to join the team. 
About the Role: 
If you want to work on cutting edge technology with friendly, intelligent people in a highly collaborative environment, then Gradient AI is the right place for you. We're looking for a Full-Stack Software Engineer to join our team and help build scalable, client-facing applications. The ideal candidate is a life-long learner who knows Python, with strong analytical skills and an interest in the insurance industry. 
How you will make an impact:
<ul>
<li>Build and maintain client-facing web applications using React for the front end and Flask for the back end.</li>
<li>Collaborate with the product team to design, develop, and deploy new features and functionality for our web apps and SaaS products.</li>
<li>Develop and maintain APIs that integrate seamlessly with front-end interfaces and support client needs.</li>
<li>Work closely with our data science and data engineering teams to build robust data pipelines and workflows.</li>
<li>Develop intuitive dashboards and business intelligence tools that help our clients make data-driven decisions.</li>
</ul>
Skills needed to succeed:
<ul>
<li>5+ years of experience as a full-stack developer, with deep expertise in React (component-based architecture, state management, hooks) and Python (Flask, API development).</li>
<li>Strong experience in JavaScript/TypeScript and modern front-end technologies like Vite.</li>
<li>Working knowledge of Linux-based systems, including shell scripting, and CLI tools.</li>
<li>Proficiency with relational databases, including schema design, query optimization, and performance tuning.</li>
<li>Experience with CI/CD pipelines and containerization technologies like Docker and Kubernetes.</li>
<li>A high degree of organization and the ability to manage multiple projects simultaneously while meeting deadlines.</li>
</ul>
What We Offer:
<ul>
<li>A fun, team-oriented startup culture. </li>
<li>Generous stock options - we all get to own a piece of what we're building. </li>
<li>Unlimited vacation days. </li>
<li>Flexible schedule that supports working from home. </li>
<li>Full benefits package includes medical, dental, vision, 401k, paid paternal leave, and more. </li>
<li>Ample opportunities to learn and take on new responsibilities. </li>
</ul>
We are an equal opportunity employer.

Senior Full-Stack Software Engineer

<h3>Job Description</h3>
Job DescriptionJob Description Similique quis architecto deserunt nihil qui eaque. Ea qui aut. Non natus unde quia voluptas illo. Et voluptas eos mollitia qui. Est voluptatem dolores harum sint repellat. Eaque vel illum. Asperiores consequatur ipsam. Dolor voluptas enim voluptatem mollitia est possimus dolore eaque. Aut nihil pariatur et distinctio ut ipsum hic et. Qui sed omnis sit quia dolor cum aut qui non. Eum consequatur sunt rerum quam maxime. Nobis dolore quas ab possimus corrupti corrupti recusandae aut vitae. Tempora debitis veritatis dolores quia ratione temporibus. Rem maxime illo ullam quis expedita. Fuga placeat rerum officiis. Ipsa iure aut ut enim quis repellendus laudantium optio. Vero ut consequatur sunt ea voluptatem. Molestias eum aut itaque inventore omnis. Ea rem ea omnis laudantium aut earum et officiis placeat. Numquam vitae accusantium. Illum cumque voluptatem quo voluptatem expedita., Required Skills Explicabo nihil quo numquam. Minus tempore minima recusandae architecto. Consequatur quo consequatur quas. Ex sit delectus nemo et molestiae pariatur provident. Qui nesciunt modi iste similique fugit omnis veritatis voluptatem. Id dolor est pariatur distinctio fugit sit quasi. Quia minus inventore autem quaerat quo enim ea dolor quas. Voluptatum harum quia consequuntur nihil repudiandae. Dolorem vitae vel est rem. Ducimus possimus voluptatem. Accusamus perferendis ipsam quasi explicabo sed. Est magnam et. Voluptatem maxime nihil corporis et voluptatibus accusamus sed accusantium sapiente. Illum necessitatibus eos., Desired Skills Voluptates quos repudiandae. Aut enim sed minus necessitatibus aut reprehenderit reiciendis. Adipisci sit id ut ipsam molestiae possimus. Id ut velit accusamus voluptatem ad. Quae quis molestiae aut aut perferendis quam sed et. Vel fuga sint vero et aliquid eligendi nihil. Nobis quia neque esse distinctio impedit porro tempore nam. Iure occaecati qui rerum. Iste tempora voluptatem eos nobis provident saepe. Voluptatem qui nihil illo in deleniti optio. Dolor adipisci corporis qui iusto ratione natus sint doloremque. Quaerat qui aperiam facilis. Assumenda doloribus consequatur consequatur dolores., About develop 
test

National Applications Architect

<h3>Job Description</h3>
Job Description
This position is fully remote opportunity
Gradient AI:
Gradient AI is revolutionizing Group Health and P&amp;C insurance with AI-powered solutions that help insurers predict risk more accurately, improve profitability, and automate underwriting and claims. Our SaaS platform taps into one of the industry's largest data lakes—tens of millions of policies and claims—to deliver deep, actionable insights. Trusted by leading carriers, MGAs, TPAs, and self-insured employers, Gradient AI has grown rapidly since our founding in 2018. Backed by $56M in Series C funding, we're scaling fast—and it's an exciting time to join the team. 
About the Role: 
We are looking for a Senior DevOps Engineer to help us build functional systems that improve customer experience. You will be responsible for deploying product updates, identifying production issues, and implementing integrations that meet our customers' needs. 
How you will make an impact:
<ul>
<li>Building and setting up new development tools and infrastructure </li>
</ul>
<ul>
<li>Understanding the needs of stakeholders and conveying this to developers </li>
</ul>
<ul>
<li>Designing, automating and improving development and release processes </li>
</ul>
<ul>
<li>Developing, updating and managing Infrastructure as Code </li>
</ul>
<ul>
<li>Ensuring that systems are safe and secure against cybersecurity threats </li>
</ul>
<ul>
<li>Identifying technical problems and developing software updates </li>
</ul>
<ul>
<li>Collaborating with software developers and software engineers to ensure that development follows established processes and works as intended </li>
</ul>
<ul>
<li>Mapping out projects and being involved in project management decisions </li>
</ul>
Skills needed to succeed: 
<ul>
<li>5+ years of experience in a DevOps role </li>
</ul>
<ul>
<li>Experience with Amazon Web Services infrastructure management </li>
</ul>
<ul>
<li>Demonstrated ability working with Infrastructure as Code using Terraform </li>
</ul>
<ul>
<li>Strong understanding of application, environment, and infrastructure security </li>
</ul>
<ul>
<li>Proficient in scripting to automate recurring tasks </li>
</ul>
<ul>
<li>Strong understanding of network fundamentals (TCP/IP + OSI model layers 3 - 7) </li>
</ul>
Nice to Have:
<ul>
<li>Comfortable working with Kubernetes preferred </li>
</ul>
<ul>
<li>AWS Professional DevOps Engineer certification </li>
</ul>
<ul>
<li>Knowledge or experience developing and maintaining Machine Learning Operations </li>
</ul>
<ul>
<li>Experience managing a Business Intelligence Service like Tableau </li>
</ul>
<ul>
<li>Working in SOC2/HITRUST environments </li>
</ul>
<ul>
<li>BS in Computer Science, Engineering, or relevant field </li>
</ul>
What We Offer:
<ul>
<li>A fun, team-oriented startup culture. </li>
</ul>
<ul>
<li>Generous stock options - we all get to own a piece of what we're building. </li>
</ul>
<ul>
<li>Unlimited vacation days. </li>
</ul>
<ul>
<li>Flexible schedule that supports working from home. </li>
</ul>
<ul>
<li>Full benefits package includes medical, dental, vision, 401k, paid paternal leave, and more. </li>
</ul>
<ul>
<li>Ample opportunities to learn and take on new responsibilities. </li>
</ul>
We are an equal opportunity employer.

Senior DevOps Engineer

<h3>Job Description</h3>
Job DescriptionAbout the Senior Project / Program Manager role Verndale is seeking a seasoned Senior Project / Program Manager to lead a high profile Salesforce implementations as part of our growing Salesforce Practice. This is a hybrid strategic and delivery-focused role, responsible for overseeing multiple concurrent workstreams spanning Sales Cloud, Service Cloud, Agent Cloud, Marketing Cloud, and Data Cloud. You will partner with our cross-functional consulting and engineering teams to ensure seamless delivery across both discovery and execution phases. This role requires deep Salesforce program experience, an understanding of key business driversand strong delivery leadership skills. You’ll own integrated planning, manage evolving priorities, ensure client satisfaction, and support solution adoption across complex stakeholder landscapes. Responsibilities
<ul>
<li>Lead and manage a multi-phase Salesforce program from planning through go-live and optimization, balancing discovery, implementation, and enablement simultaneously.</li>
<li>Serve as the strategic and delivery point-of-contact across Verndale teams, client stakeholders, vendors, and Salesforce partners.</li>
<li>Drive program governance through comprehensive project plans, risk management, change control, and stakeholder communications.</li>
<li>Collaborate with Solution Consultants, Architects, and Engineers to define and deliver scalable solutions aligned with business goals and platform best practices.</li>
<li>Ensure timely execution of program deliverables across multiple clouds, with accountability for budget, resourcing, and KPIs.</li>
<li>Monitor and manage workstream interdependencies across Sales, Service, Agent, Marketing, and Data Cloud implementations.</li>
<li>Support and facilitate data governance, integration design, and change adoption across the client enterprise.</li>
<li>Champion PMO excellence, continuously refining workflows, documentation standards, and client communication strategies.</li>
<li>Drive user adoption through coordination of training, support plans, and strategic communications during and after go-live.</li>
</ul>
<ul>
<li>Lead retrospectives and track program performance to fuel continuous improvement post-launch.</li>
</ul>
Qualifications
<ul>
<li>7–10+ years of program or senior-level project management experience in digital transformation or CRM-focused environments.</li>
<li>3+ years specifically managing Salesforce-related programs, ideally with experience across at least three Salesforce clouds.</li>
<li>Deep understanding of Salesforce architecture, delivery lifecycles, and platform best practices.</li>
<li>Strong stakeholder management experience in both business and technical contexts.</li>
<li>Demonstrated success managing large-scale, cross-functional delivery teams in a matrixed organization.</li>
<li>Familiarity with data integrity, governance, and Salesforce platform integrations.</li>
<li>Experience delivering within Agile or hybrid Agile/Waterfall frameworks.</li>
<li>Outstanding communication, conflict resolution, and organizational skills.</li>
</ul>
Preferred Skills &amp; Certifications
<ul>
<li>Salesforce certifications (e.g., Administrator, Advanced Admin, Platform App Builder, Sales Cloud Consultant)</li>
<li>PMP, CSM, SAFe, or other relevant delivery certifications</li>
<li>Experience with tools such as Jira, Confluence, Microsoft Project, Power BI, or Smartsheet</li>
<li>Prior experience in consulting or agency environments highly desirable</li>
</ul>
What Success Looks Like
<ul>
<li>You deliver on time, on budget, and with the confidence of both your clients and your team.</li>
<li>The program is structured and well-governed, but agile enough to respond to change.</li>
<li>You earn credibility as a trusted advisor across business and technical teams.</li>
<li>You help elevate Verndale’s reputation for delivery excellence in the Salesforce ecosystem.</li>
</ul>
Ten Great Reasons to Work at Verndale
<ol>
<li>We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998. </li>
<li>We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design. </li>
<li>We foster a culture that enables every person in the organization to do the best work of their career. </li>
<li>We offer regular training and professional development to move careers forward. </li>
<li>Client and employee satisfaction are our two most important business metrics. </li>
<li>We celebrate and champion diversity, equity, and inclusion. </li>
<li>We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one. </li>
<li>We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more. </li>
<li>We support a healthy work/life balance. </li>
<li>We are fully remote enabled and embrace the evolving definition of the workplace. </li>
</ol>
About VerndaleVerndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences.&nbsp; At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising. We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success. If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale.&nbsp;Compensation &amp; Benefits$135,000 - $155,000 USD In accordance with applicable law, the above salary range provided is Verndale's reasonable estimate of the&nbsp; salary for this role. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary, Verndale also offers a competitive benefits package. Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated. &nbsp;Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Powered by JazzHR
G6eF1euC3Q

Senior Project / Program Manager

<h3>Job Description</h3>
Job Description
About Us
We are a global team of like-minded Med-Tech professionals focused on patient centric solutions in a collaborative environment leading to excellent outcomes. We have developed an advanced and unique heart failure therapy technology in the BrioVAD® Left Ventricular Assist System (LVAS). We are introducing the BrioVAD LVAS to Heart Failure clinicians for use with the large number of indicated and untreated patients who could benefit from chronic mechanical circulatory support. The initiation of our INNOVATE™ Trial in the US is only the beginning. We are building a team to develop advanced technology intended to further improve patient outcomes, increase therapy acceptance, and enabling chronic MCS therapy to be accessible to more patients across the globe.
 
Job Summary
Reporting to the VP of R&amp;D, Software Engineering, BrioHealth Solutions, Inc. is seeking an experienced Embedded Software Engineer with a proven track record in software development for Class II or III medical devices to join our R&amp;D team. The successful candidate will play a critical role in the development of IEC 62304 compliant medical device software for new products as well as add improvements to the existing product line.
In addition, this person will help triage and fix software defects, support software verification testing, and participate as needed in efforts related to the clinical trial of our BrioVAD implantable heart pump and related mechanical circulatory support (MCS) technologies. This is a broad role, where collaboration with cross-functional teams, including hardware and system engineering, quality assurance and regulatory affairs will be necessary to deliver robust and reliable software solutions.
 
Responsibilities
<ul>
<li>Contribute to the design, development, testing, and maintenance of embedded software for Class III medical devices for new products and sustaining activities on post market products. </li>
<li>Participate in risk assessments and ensure risk management processes are followed throughout the software development lifecycle.</li>
<li>Provide technical leadership and mentorship to junior software engineers, fostering a collaborative and innovative development environment.</li>
<li>Write clean, efficient, and well-documented code. </li>
<li>Conduct code reviews and ensure compliance with internal SOPs, best practices, and adherence to regulatory requirements and industry standards (e.g., IEC 62304 SDLC, ISO 13485 Quality Management System, ISO 14971 Risk Management, etc.).</li>
<li>Conduct and oversee the thorough testing and debugging of software to ensure functionality, reliability, and performance. </li>
<li>Perform software verification and validation activities, including unit testing, integration testing, and system testing.</li>
<li>Create and maintain comprehensive software documentation, including software requirements, design specifications, and test plans.</li>
<li>Collaborate closely with hardware, systems, and clinical engineers, and other cross-functional team members to integrate software with hardware components.</li>
<li>Ensure that all software development activities comply with relevant regulatory standards and guidelines. </li>
<li>Collaborate with quality assurance and regulatory affairs teams to prepare and submit documentation for regulatory approvals.</li>
<li>Stay up to date with industry trends, emerging technologies, and best practices in embedded software development and medical device regulations. </li>
<li>Introduce innovative solutions to enhance the performance, reliability, and capability of our software products.</li>
</ul>
Requirements
<ul>
<li>Minimum of a BS degree in Electrical Engineering, Software Engineering, Computer Science, or a closely related field.</li>
<li>Minimum of 3 years of experience in software development for medical devices, with a focus on class-2 and class-3 devices. </li>
<li>Strong understanding of IEC 62304 and other relevant standards (ISO 13485, ISO 14971, etc.).</li>
<li>Proficiency in programming languages such as C, C++ and Python. </li>
<li>Familiarity with embedded systems, communication protocols, and real-time operating systems.</li>
<li>Knowledge of software development methodologies and best practices, including unit and integration test frameworks. </li>
<li>Experience with software development tools (IDEs, version control, issue tracking). </li>
<li>Familiarity with cybersecurity principles in the context of medical device software.</li>
<li>Ability to make critical judgments and decisions to understand root causes of technical problems encountered and execute thorough completion of documentation associated with work product.</li>
<li>Strong interpersonal, communication, and technical writing skills, including the ability to build cross-functional relationships across the organization where tact, persuasive skills and an understanding of negotiation are required to gain support.</li>
<li>Up to 10% travel may be required.</li>
</ul>

Embedded Software Engineer

<h3>Job Description</h3>
Job Description
About SimpliSafe
We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.
We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.
Why are we hiring?
Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
What You'll Do
SimpliSafe's Device Cloud Services team is on a mission to level up the cloud-based systems that empower customers to interact with their home security systems from anywhere in the world. We're looking for a motivated, experienced Staff Software Engineer to design, develop, maintain and own software solutions. We're a backend team solving large-scale distributed problems, ensuring customers have real-time control and visibility into their security systems; because we deal with life safety, reliability, simplicity, and performance are our key pillars. 
Primary Responsibilities Include:
<ul>
<li>Partner with internal stakeholders to understand requirements and design simple, reliable, flexible solutions.</li>
<li>Drive the implementation of those solutions, both by writing code yourself and supporting other engineers with code reviews and mentoring.</li>
</ul>
<ul>
<li>Long-term support &amp; maintenance work, such as performance optimization, bug fixes, feature additions, design and usability improvements, and automation. </li>
<li>Document the systems you are building to ensure they can be maintained by the next generation of developers.</li>
<li>Serve as an on-call first responder for software owned by your team.</li>
</ul>
What You'll Bring
<ul>
<li>Extensive experience designing and implementing features, including designing and building APIs for others to consume. </li>
<li>Experience with at least 2 major programming languages (C#, JavaScript/TypeScript, Java, C++, Go, Python, etc.). </li>
<li>A strong understanding of the SOLID principles. </li>
<li>Passion, curiosity and a desire to continuously learn and grow.</li>
<li>Experience building and running cloud based microservices and distributed systems according to industry best practices. </li>
<li>Experience using AWS.</li>
<li>Familiarity with the Agile Scrum process. </li>
</ul>
Nice-to-Haves
<ul>
<li>Extensive professional experience in any of the major programming languages from above. </li>
<li>Experience with lean/agile software development principles and practices, including continuous integration &amp; delivery, test automation, etc.</li>
</ul>
What Values You'll Share
<ul>
<li>Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.</li>
<li>Aim High - Always challenging ourselves and others to raise the bar.</li>
<li>No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.</li>
<li>One Team - Taking a highly collaborative approach to achieving success.</li>
<li>Lift As We Climb - Investing in developing others and helping others around us succeed.</li>
<li>Lean &amp; Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.</li>
</ul>
What We Offer
<ul>
<li>A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive </li>
<li>A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)</li>
<li>Free SimpliSafe system and professional monitoring for your home. </li>
<li>Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.</li>
</ul>
We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact <a href="mailto:careers@simplisafe.com" target="_blank">careers@simplisafe.com</a>.

Staff Software Engineer

<h3>Job Description</h3>
Job DescriptionThe IT Service Desk Analyst is part of the Global Service Desk team which acts as a single point of contact for the intake, triage and resolution of incidents and management of requests. Our Service Desk employs a flexible support model which allows our associates to contact us via multiple channels including phone, self-service portal, email and walk-up service support. The primary role of the IT Service Desk Analyst is to ensure prompt service delivery to end users through the monitoring and management of the intake of all incidents and support requests through all accepted channels (phone, email, ticket system/web portal, walk up).&nbsp; The Service Desk Analyst aims to resolve all tickets within the team’s scope of responsibility, or ensures that all items are correctly reviewed, updated and reassigned to other appropriate IT teams. This is an onsite role in Agawam, MA with a comp range starting at $52,000 WHAT’S IN IT FOR YOU?
<ul>
<li>Competitive salary</li>
<li>Competitive health and benefit plan</li>
<li>Competitive matched retirement savings program</li>
<li>The opportunity to join a continuously growing organization with focus on Diversity and Inclusion</li>
<li>The opportunity to work with an industry leader in manufacturing</li>
</ul>
 WHEN YOU JOIN US YOU WILL BE; Operational Delivery
<ul>
<li>Provide first response, initial triage and troubleshooting for all support items received through all channels - phone, email, ticket system/web portal, walk up - for on premise &amp; remotely connected staff across all Global locations in line with defined service metrics, SLA’s and OLA’s.</li>
<li>Provide 2nd level support, including deskside support and travel to regional locations as may be needed.</li>
<li>Ensure tickets are created for all client contacts.</li>
<li>Ensure incoming tickets are accurately captured as either incidents (break/fix) or service requests.</li>
<li>Ensure accuracy in assessed impact and urgency of an incident or support request to determine priority.</li>
<li>As needed, escalate or reassign tickets to appropriate resources with complete documentation of all actions and steps taken in any attempt to resolve.&nbsp;</li>
<li>Identify trends in incidents to support problem management.&nbsp; Record all outages within the ticketing system.&nbsp;</li>
<li>Provide basic “how-to” training to end users.&nbsp;</li>
<li>Seek approval to purchase, deploy or upgrade approved endpoint hardware and software, within the scope of Service Desk support items, with vendor coordination as may be needed.</li>
<li>Maintain accurate tracking and recovery of IT equipment.</li>
<li>Escalate items to vendors under existing support contracts; track/document/escalate vendor compliance to existing SLOs.</li>
<li>As assigned, author, edit, and QA knowledge base articles, technical procedures, policies and standard processes related to endpoint technologies.&nbsp;</li>
<li>Validate employee compliance to policy and procedures during all tasks, taking action, reporting, or escalating as necessary.&nbsp;</li>
<li>Participate, as scheduled, for support in on-call rotation, responding within the service level targets and troubleshooting incidents for any global location outside of business-hours, for example, during the evening, overnight and on weekends.&nbsp;</li>
<li>Closely adhere to defined Global IT Service Management processes– change management, incident management, knowledge management, problem management, request management and service level management processes.</li>
<li>Additional duties as assigned by the Manager, Service Desk.</li>
</ul>
Technical Expertise
<ul>
<li>Resolve all tickets within scope through use of experience, scripts/knowledge base, detailed research or peer collaboration, with complete documentation of all actions taken and eventual resolution steps.&nbsp;</li>
<li>Collaborate with and escalate or reassign unresolved tickets to appropriate resources with complete documentation of all actions and steps taken in any attempt to resolve.&nbsp;</li>
<li>Build and maintain solid skillset/knowledge in troubleshooting the organization’s endpoint infrastructure and relevant applications.</li>
<li>Troubleshoot issues with Windows OS, macOS, iOS, and Android. Provide software support including M365, Intune, browsers and browser-based applications, miscellaneous software both specialized and commercially available. Provide hardware support for laptops, desktops, printers, mobile devices, desk/soft phones and other end-user peripherals.</li>
<li>Create change tickets in support of end user-related changes.&nbsp; Perform scheduled changes or deployments and ensure accurate completion of change tickets.</li>
<li>As assigned, research new technologies to stay informed on end user experience improvement opportunities, endpoint industry standards and best practices. Make recommendations to Manager, Service Desk for inclusion in technology roadmap.</li>
</ul>
Project Delivery Serve as an assigned resource for approved Service Desk or other IT projects.&nbsp; Collaborate with project team members to provide technical leadership, to assist in creation of detailed task plans, and to execute activities, communicating status accordingly.&nbsp; Help ensure relevant milestones and deliverables for assigned projects are met to ensure successful delivery. Team Leadership
<ul>
<li>Actively participate in knowledge sharing, including training new team members and cross-training peers.&nbsp;</li>
</ul>
 OUR IDEAL CANDIDATE;
<ul>
<li>Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering or related field.</li>
<li>Minimum 2 years of experience in IT Level 1 support, 3-4 years’ experience in IT Level 1/Level 2 support preferred.</li>
<li>Experience providing technical support in an enterprise environment, consisting of Windows PCs, thin clients/Citrix/IGELs, macOS, and iOS devices.</li>
<li>Experience supporting M365 applications, and email systems such as Exchange/Outlook.</li>
<li>Experience troubleshooting issues clients may be having when connecting to or using network services.</li>
<li>Excellent customer service skills with an ability to demonstrate empathy.</li>
<li>Experience supporting both onsite and remote users.</li>
<li>Experience providing Executive-level support.</li>
<li>Strong troubleshooting, investigative and problem-solving skills.</li>
<li>Ability to design and develop end-user &amp; training documentation.</li>
<li>Enthusiastic and pleasant attitude.</li>
<li>Collaborative team player who can effectively participate in global departmental level meetings and positively influence outcomes.</li>
<li>Upholds best practice standards as well as departmental policies and procedures.</li>
<li>Excellent listening skills, verbal and written communication.</li>
</ul>
ADDITIONAL SKILLS:
<ul>
<li>Solid Active Directory knowledge (managing user accounts throughout their lifecycle, familiarity with use of OUs, security groups, GPOs, etc.).</li>
<li>Experience imaging/deploying desktops, laptops &amp; mobile devices.</li>
<li>Experience supporting mobile devices using Intune or other MDM solution.</li>
<li>Experience configuring and managing desk/soft phones using Avaya or other platforms.</li>
<li>ITIL Foundation certificate.</li>
<li>Apple Certified Support Professional / Apple Certified IT Professional certification</li>
</ul>
 WORK AUTHORIZATIONS AND TRAVEL;&nbsp;
<ul>
<li>Able to travel frequently to supported regional locations (25%).&nbsp;</li>
</ul>
#LI-SM2 &nbsp;
Powered by JazzHR
Rs8jGsxIdi

2,005 Technology Jobs