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<h3>Job Description</h3>
Job Description
🚗 Why us?
<ul>
<li>
Innovation: Jerry is disrupting the car industry. With our super app, we are ushering in a new era for 300M drivers in the US and radically improving the consumer automotive experience.
</li>
<li>
Impactful Projects: Architect complex deep learning models with massive real-world applications.
</li>
<li>
Startup Energy: Move quickly, test, iterate and own projects end-to-end in an environment where your ideas matter and your impact is felt from day one.
</li>
<li>
Brilliant Teammates: Work with extremely talented and passionate engineers, data scientists, and analysts from companies like NVIDIA, Tencent, Alibaba, ByteDance, etc.
</li>
</ul>
2024 was a milestone year for Jerry.ai. We delivered nearly 50% year-over-year revenue growth while reaching profitability for the first time in our history.
And we're just getting started! Our growth is driven by forward-thinking technology; Harvard Business Review covered the success of our chatbot less than a year after its launch and Jerry.ai is getting mentioned in many conversations about our use of GenAI, such as this Forbes article.
&amp;#x1F4BB; About the opportunity
We are looking for a Staff Applied Data Scientist (PhD) who is energized by working with a high caliber team and making a material difference in the lives of millions to join us! Reporting directly to our cofounder/CTO, you will architect and deploy advanced ML models with massive real-world applications (e.g. model &amp; predict user behavior, leverage LLMs and custom-built components to optimize our chatbot &amp; voicebot, etc). Come play a key role in helping us grow from 5M to 50M customers and become a $10B company in the next 4 years!
🫵 How you will make an impact
<ul>
<li>
Develop and architect advanced machine learning models to address critical business challenges and drive company-wide strategic initiatives
</li>
<li>
Take ownership of the end-to-end modeling process, from initial ideation to model deployment and maintenance
</li>
<li>
Conduct thorough data preparation and analysis to ensure the quality and relevance of input data for modeling tasks
</li>
<li>
Collaborate closely with cross-functional teams, including Product and Data Engineering to productize and deploy models into production systems
</li>
<li>
Contribute to large-scale company initiatives aimed at solving problems that haven’t yet been touched by anyone at Jerry
</li>
</ul>
🚀 Requirements
<ul>
<li>
PhD in Physics or related field
</li>
<li>
5+ years of experience building and deploying models from scratch.
</li>
<li>
Deep understanding of machine learning algorithms and techniques, with experience in building and deploying models from scratch.
</li>
<li>
Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical modeling solutions.
</li>
<li>
Passion for real-world application of machine learning, with a desire to make a significant impact on large-scale business initiatives.
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Staff Applied Data Scientist (PhD)

<h3>Job Description</h3>
Job Description
Laars Heating Systems is currently seeking an experienced professional to join our Product Support Team to provide technical product support for our contractors, manufactures representatives, homeowners and other Laars related customers. This is a contract position.
Responsibilities:
<ol>
<li>Provide documentation and technical support for our products including: plumbing, electrical, gas, venting as well as technical troubleshooting</li>
<li>Participate and support the creation of all technical service procedures and bulletin documentation</li>
<li>Provide parts identification for the Laars products</li>
<li>Attend field job sites for product support as required</li>
<li>Attend job related courses to update product knowledge and skills</li>
<li>Communicate field feedback to the sales, service and engineering groups</li>
<li>Participate in Laars–sponsored educational training seminars</li>
<li>Act as a liaison between technical support and engineering as new troubleshooting requirements become necessary.</li>
<li>Participate in new product development process by attending product and service review meetings</li>
<li>Perform other related duties as assigned</li>
</ol>
Education Requirement:
High School Diploma required, Associates Degree in a Technical major, preferred
Experience/Skills Requirements:
<ol>
<li>3+ years’ experience with HVAC systems, equipment, design, applications and service</li>
<li>Strong customer service focus</li>
<li>Strong oral and written communication skills</li>
<li>Proficient knowledge of MS Office</li>
<li>Ability to interpret mechanical, electrical and architectural drawings</li>
<li>Ability to interpret engineering specifications and design</li>
<li>Proficient computer skills in Word, Excel, Power Point, CAD</li>
<li>Knowledge and Understanding of Boiler and Water Heater Sequencing, Building Management Systems and Building Automation Systems including BACNet, Lon Works, Modbus and their protocols preferred</li>
</ol>
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Company DescriptionLaars is an American company with its manufacturing facilities located in the United States of America, and is headquarted in Rochester, NH, USA. Products made by Laars are manufactured in the United States using the finest raw materials and components from around the world to deliver the highest quality and value to its customers. Laars has a rich history of product development within the heating industry, starting in 1948 when engineer Avy Miller formed Laars Engineering. Laars Engineering was dedicated to the concept of heating water quickly by passing water through finned copper tube heat exchangers. Miller realized that moving water at high velocity through "low-mass" heat exchangers such as finned copper tubing could heat water up to nine times faster than through cast iron vessels. Miller designed specialized manufacturing techniques to support this new concept, and the "low-mass" technology found a warm reception in the U.S. market. First applied to the swimming pool heater market that emerged rapidly in California after WWII, the heat exchanger designs that Laars developed also proved to work well with space-heating boilers and hot water boilers. After all, if a Laars heat exchanger could work well with swimming pool water which uses chemicals and contains impurities, it would work even better with clean domestic hot water and closed loop hydronic systems. The Laars heat exchangers with their higher velocity water flow also solved another problem - that of scale build-up in the tubes. By controlling flow rates, lime and scale were prevented from forming on tube walls, thereby keeping the heat transfer process clean and efficient. Laars- break-through designs continued over the years and the company grew. 
<h3>Company Description</h3>
Laars is an American company with its manufacturing facilities located in the United States of America, and is headquarted in Rochester, NH, USA. Products made by Laars are manufactured in the United States using the finest raw materials and components from around the world to deliver the highest quality and value to its customers.\r\n\r\nLaars has a rich history of product development within the heating industry, starting in 1948 when engineer Avy Miller formed Laars Engineering. Laars Engineering was dedicated to the concept of heating water quickly by passing water through finned copper tube heat exchangers. Miller realized that moving water at high velocity through "low-mass" heat exchangers such as finned copper tubing could heat water up to nine times faster than through cast iron vessels. Miller designed specialized manufacturing techniques to support this new concept, and the "low-mass" technology found a warm reception in the U.S. market.\r\n\r\nFirst applied to the swimming pool heater market that emerged rapidly in California after WWII, the heat exchanger designs that Laars developed also proved to work well with space-heating boilers and hot water boilers. After all, if a Laars heat exchanger could work well with swimming pool water which uses chemicals and contains impurities, it would work even better with clean domestic hot water and closed loop hydronic systems.\r\n\r\nThe Laars heat exchangers with their higher velocity water flow also solved another problem - that of scale build-up in the tubes. By controlling flow rates, lime and scale were prevented from forming on tube walls, thereby keeping the heat transfer process clean and efficient.\r\n\r\nLaars- break-through designs continued over the years and the company grew.

Commercial Heating Systems Support Technician

<h3>Job Description</h3>
Job Description
🚗 Why us? 
Jerry.ai is a fast-growing, pre-IPO startup on a mission to revolutionize the $2T car ownership industry in the U.S. With $240M in funding, 60X revenue growth in 5 years, and an ambitious plan to become a $10B company, we’re looking for driven individuals to help scale our product.
2024 was a milestone year for Jerry.ai. We delivered nearly 50% year-over-year revenue growth while reaching profitability for the first time in our history.
Join a talented team with leaders from NVIDIA, Robinhood, Amazon, Meta, ByteDance, Square, and more, and build one of the most exciting startups in the industry.
And we're just getting started! Our growth is driven by forward-thinking technology; Harvard Business Review covered the success of our chatbot less than a year after its launch and Jerry.ai is getting mentioned in many conversations about our use of GenAI, such as this Forbes article.
&amp;#x1F4BB; About the opportunity
We are seeking a purpose-driven Senior Backend Engineer to work on a critical, stealth project on our DriveShield™ team to enhance driver safety and make a real-world impact on the lives of millions. 
You will play a key role in building scalable and high-performance backend systems that power Jerry.ai’s explosive growth. This is an exciting opportunity to be part of the team that that helps us go from 5M to 50M customers and disrupt a $2T market while driving innovation at scale.
🫵 How you will make an impact
<ul>
<li>
Focus more on the non-functional requirements of backend applications, including service availability, scalability, reliability (fault tolerance), and possibly observability and security
</li>
<li>
Oversee system design and architecture to ensure robust and scalable solutions
</li>
<li>
Develop and optimize real-time data processing applications using Kafka and Flink
</li>
<li>
Profile and optimize application performance
</li>
<li>
Focus on the application side, collaborating with data scientists to deploy and integrate models in production
</li>
<li>
Handle data processing, sanitization, validation, and data QA
</li>
</ul>
🚀 Requirements
<ul>
<li>
5+ years of software engineering experience
</li>
<li>
Proficient in at least one core language (e.g., Java, Python, Go, JavaScript)
</li>
<li>
Expertise in Kafka Streams, Flink or similar real-time data processing frameworks 
</li>
<li>
Experience building real-time data processing applications
</li>
<li>
You are known for shipping products and features lightning-fast
</li>
<li>
Startup experience at a high-growth company (nice to have)
</li>
<li>
Bonus if you have previous knowledge of working with geospatial data
</li>
</ul>
Our tech stack 
<ul>
<li>
Java and sometimes Python
</li>
<li>
Stream processing: Kafka and Flink
</li>
<li>
Hosting infra: AWS
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Senior Backend Engineer - Real-time data processing

<h3>Job Description</h3>
Job Description
PLEASE APPLY THROUGH THIS LINK: <a href="https://job-boards.greenhouse.io/speechify/jobs/5032760004" target="_blank">https://job-boards.greenhouse.io/speechify/jobs/5032760004</a> 
DO NOT APPLY BELOW
The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. 
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 
Our interview process involves several technical interviews and we aim to complete them within 1 week. 
Overview
We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.
What You'll Do
<ul>
<li>Be scrappy to find new sources of audio data and bring it into our ingestion pipeline</li>
<li>Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.</li>
<li>Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.</li>
<li>Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team's dataset roadmap to power Speechify's next-generation consumer and enterprise products.</li>
</ul>
An Ideal Candidate Should Have
<ul>
<li>BS/MS/PhD in Computer Science or a related field.</li>
<li>5+ years of industry experience in software development.</li>
<li>Proficiency with bash/Python scripting in Linux environments</li>
<li>Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)</li>
<li>Experience with web crawlers, large-scale data processing workflows is a plus</li>
<li>Ability to handle multiple tasks and adapt to changing priorities.</li>
<li>Strong communication skills, both written and verbal.</li>
</ul>
What we offer
<ul>
<li>A fast-growing environment where you can help shape the company and product.</li>
<li>An entrepreneurial-minded team that supports risk, intuition, and hustle.</li>
<li>A hands-off management approach so you can focus and do your best work.</li>
<li>An opportunity to make a big impact in a transformative industry.</li>
<li>Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.</li>
<li>Opportunity to work on a life-changing product that millions of people use.</li>
<li>Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.</li>
<li>Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.</li>
</ul>
What We Offer 
<ul>
<li>A dynamic environment where your contributions shape the company and its products.</li>
<li>A team that values innovation, intuition, and drive.</li>
<li>Autonomy, fostering focus and creativity.</li>
<li>The opportunity to have a significant impact in a revolutionary industry.</li>
<li>Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture.</li>
<li>The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more.</li>
<li>An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain.</li>
</ul>
Salary
<ul>
<li>The United States base salary range for this full-time position is $140,000-$200,000 + bonus + equity depending on experience</li>
</ul>
Think you're a good fit for this job? 
Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit? 
Refer them! 
Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Software Engineer, Data Infrastructure & Acquisition - Boston, USA

<h3>Job Description</h3>
Job Description
Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of distributed antenna system (DAS), small cell, and 4G/5G private cellular networks for enterprise customers. We are seeking an experienced cellular industry professional to be a Network Engineerfor our highly successful Forte® cellular signal source service offering. The Network Engineeris responsible for designing, deploying, and supporting signal source solutions that employ 4G and 5G baseband units and radios from AT&amp;T, Verizon and T-Mobile to power in-building cellular systems.
This is an exceptional opportunity to join the CTS Team! We are a dedicated, hard-working group of like-minded individuals who are changing the industry by designing, deploying, and operating industry-leading public and private cellular networks. We offer our customers custom, carrier-grade in-building and campus connectivity solutions, solving and managing the most complex networking challenges. We are seeking key contributors to fuel our continued growth and expansion. If you think you may have what it takes, apply today!
Job Description
We are seeking a Network Engineer, Signal Source Solutions who has extensive experience with in-building cellular network solutions including both passive and active DAS, Radio Dot®, SpiderCloud® and OneCell® as well as the IP networking technology needed for interconnecting the components of these systems. The ideal candidate has worked at either Verizon, AT&amp;T or T-Mobile as part of their in-building teams and/or has direct experience supporting these network operators having worked at one of the large in-building system OEMs such as ADRF, Commscope, Corning, Ericsson, JMA or SOLiD.
The Network Engineer is responsible for both pre-sales technical analysis and the successful deployment of radio systems that support AT&amp;T, Verizon and T-Mobile signal on in-building cellular networks. The Network Engineer will have extensive experience in both in-building cellular system architecture as well as in IP networking, firewall setup, VPN configurations, and other skills needed to design, configure and support the front haul and backhaul networks used to interconnect the RF components of an in-building cellular network. The Network Engineer will combine technical knowledge and cross-organizational skills to coordinate with co-workers managing other aspects of design, project management, and installation. The Network Engineer will directly work with technical staff at the customer site and with engineers at the mobile operators in both the planning and the deployment phases of a project.
Key Responsibilities
<ul>
<li>Work with CTS sales organizations to consult with prospects on their requirements and then create signal source bill of materials fitting both the technical requirements of the project as well as scaled to the financial needs of CTS and the customer.</li>
<li>Coordinate with CTS in-building RF engineering teams to review iBwave® designs and match signal source equipment and IP networking equipment with the DAS or small cell in-building cellular equipment proposed to the customer.</li>
<li>Author documentation on rack layouts, IP network configuration, coax connections, and firewall configurations that allow technicians to correctly configure and physically install all the signal source equipment and connect it to the head end and Internet backhaul correctly.</li>
<li>Be available to assist over the phone or travel to a site to provide assistance with configurations and troubleshooting of IP networking and signal source equipment.</li>
<li>Troubleshoot and resolve problems in IP networking and signal source operation during deployments and also when problems occur with a deployed system during both standard working hours and off hours if called up.</li>
</ul>
Qualifications
<ul>
<li>Experience working as part of an in-building coverage team at AT&amp;T, Verizon or T-Mobile, either as an employee of one of these companies or as a key supplier to these companies is required.</li>
<li>Proven track record in designing and deploying in-building cellular networks required.</li>
<li>Certifications or relevant work experience in IP networking, VPN configurations, and firewall deployments is required and experience specifically with Fortinet® is preferred.</li>
<li>Proficiency with the iBwave® is required sufficient to review designs, make recommendations on improvements if needed, and to make necessary changes to the signal source equipment contained in the design.</li>
<li>Experience working within groups responsible for rapid field deployments preferred.</li>
<li>Experience working within groups using comprehensive project management tools to guide and track deployment activities preferred.</li>
<li>Demonstrated ability for prioritizing activities, time management and organizing work activities.</li>
<li>Highly motivated and self-driven with ability to identify and complete tasks without direct supervision.</li>
<li>Strong communication and problem-solving skills.</li>
<li>Ability to troubleshoot network problems and work under pressure during both business hours and if called upon, in off-hours.</li>
<li>BS/BA degree, preferably in Engineering or equivalent experience.</li>
</ul>
Salary 105-135K commensurate with experience
This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K.
 
PIa488fdb0cee0-25405-37355515

Network Engineer, Signal Source Solutions

<h3>Job Description</h3>
Job Description
Desktop Support Technician
1 day project - Start 8/14
• Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Desktop and Network Support
• Ability to setup, configure and add all hardware.
• Assist Corporate Desk Side Support technicians with large IMAC’s.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Supports and maintains user account information including rights, security and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Determines and recommends which products or services best fit the customers' needs.
• Imaging and image recovery
• Experience doing break / fix repairs on desktops, laptops
• Install / Re-install various software packages and updates
• WiFi and VPN connections; Support of wireless devices
• GREAT Customer Service skills
Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation 
<h3>Company Description</h3>
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation

PC Migration - 1 day Project - Start 8/12

<h3>Job Description</h3>
Job Description
Phoenix Cyber&nbsp;is looking for Cybersecurity&nbsp;Engineers to join our client delivery team. This is a remote, work-from-home position with the possibility of minimal travel within the continental United States.
Requirements:
<ul>
<li>Degree in a STEM related discipline and/or a minimum 5 years of experience</li>
<li>5+ years of experience developing with Python</li>
<li>Working knowledge of scripting languages Bash and PowerShell</li>
<li>At least 3 years of experience in software development with COTS integration</li>
<li>Working knowledge of one or more programming languages such as C#, JavaScript, or Node.js</li>
<li>Experience in API development/consumption</li>
<li>Prior consulting experience</li>
</ul>
Nice to have: 
<ul>
<li>Demonstrated proficiency in cyber security platforms: SOAR, SIEM, IDS/IPS, DLP, WAF, Endpoint Security</li>
<li>Experience with SOAR tools, Swimlane, Cyber Triage, Phantom</li>
<li>Experience with container services (Docker, Kubernetes, etc.)</li>
<li>Linux administration experience</li>
<li>Cloud infrastructure experience (AWS, Google, or Azure)</li>
<li>Experience with the ELK (Elasticsearch, Logstash, Kibana) stack, Elastic Cloud on Kubernetes (ECK), Kafka, Beats, and/or Splunk</li>
<li>Experience using Agile methodologies</li>
<li>Prior government, large enterprise experience</li>
<li>Government security clearance&nbsp;</li>
</ul>
Responsibilities: 
<ul>
<li>Provide technical expertise and real-life experience in creating innovative solutions within the cybersecurity space</li>
<li>Develop and implement automations in response to security incidents</li>
<li>Proactively collaborating, developing, and designing security orchestrations with SMEs/engineers, vendors, and project stakeholders</li>
<li>Ability to navigate and adapt to a fast-paced ever-changing environment with a team of like-minded, cross-functional individuals</li>
</ul>
Phoenix Cyber is a national provider of cybersecurity engineering services, operations services, sustainment services and managed security services to organizations determined to strengthen their security posture and enhance the processes and technology used by their security operations team.
Phoenix Cyber&nbsp;is an equal opportunity employer and complies with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act (VEVRAA), all amendments to these regulations, and applicable executive orders, federal, and state regulations. Applicants are considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and/or veteran status.
Phoenix Cyber&nbsp;participates in E-Verify to confirm the employment eligibility of all newly-hired employees. To learn more about E-Verify, including your rights and responsibilities, go to <a href="https://www.e-verify.gov/" target="_blank">https://www.e-verify.gov/</a> &nbsp;
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f110lbUsYh

Cybersecurity Engineer (SOAR) [JOB ID 20250725]

<h3>Job Description</h3>
Job DescriptionDescription:
 
Join our team at Cobalt Benefits Group and start an exciting new career in employee benefits solutions. As an IT Support Team Lead, you’ll play an important role in helping us offer customized, self-funded insurance options to our clients and members. We are looking for an experienced IT Support Team Lead to oversee a team of IT support professionals, ensuring that technical issues are resolved quickly and efficiently while maintaining high levels of customer satisfaction. This role requires a broad technical background and a hands-on approach to managing complex technical issues across various IT systems. The IT Support Team Lead will be responsible for guiding the team, providing technical expertise, and ensuring the smooth operation of our helpdesk support services. 
 
Responsibilities:
<ul>
<li>Leadership &amp; Supervision: Lead, coach, and mentor a team of helpdesk technicians, providing direction, setting priorities, and ensuring a high standard of support. Monitor team performance to meet KPIs and ensure adherence to SLAs.</li>
<li>Technical Support Management: Oversee and provide support for a broad range of technical issues including hardware, software, network, and infrastructure support. Ensure team members can troubleshoot and resolve issues related to operating systems (Windows, macOS), hardware components, email systems, and printers.</li>
<li>Incident &amp; Request Management: Manage the helpdesk ticketing system to track, prioritize, and ensure timely resolution of incidents and service requests. Maintain accurate records of technical issues, resolutions, and customer interactions.</li>
<li>Escalation Management: Handle complex or escalated technical issues, providing tier-3 support for challenging problems involving servers, network infrastructure, or specialized software. Ensure timely escalation to higher-level IT teams when needed.</li>
<li>End-User Support: Provide direct support to end-users, assisting with software installations, system configurations, network connectivity issues, remote access problems, and other technical inquiries.</li>
<li>System &amp; Network Troubleshooting: Manage and support day-to-day IT operations, including troubleshooting network issues (TCP/IP, DNS, DHCP), diagnosing connectivity problems, and managing access issues (VPN, Active Directory, remote desktop services).</li>
<li>Device Management &amp; Configuration: Oversee the installation, configuration, and maintenance of desktops, laptops, mobile devices, and peripheral equipment. Manage software and hardware inventory, ensuring all devices are up-to-date and secure.</li>
<li>Security Support: Collaborate with IT security teams to address security-related issues such as malware infections, unauthorized access attempts, and ensuring the implementation of security updates and patches across devices and systems.</li>
<li>Training &amp; Knowledge Sharing: Conduct training sessions for the team on new technologies, troubleshooting techniques, and best practices. Maintain a knowledge base of common issues, resolutions, and technical processes to improve the team's efficiency.</li>
<li>Documentation &amp; Reporting: Maintain clear and detailed documentation of helpdesk procedures, common troubleshooting steps, and known issues. Provide regular reporting on team performance, incident trends, and user satisfaction metrics.</li>
</ul>
Requirements:
<ul>
<li>Technical Expertise: Broad technical knowledge in IT support, including operating systems (Windows, macOS), networking (TCP/IP, DNS, DHCP, VPN), cloud services (Office 365, Azure), hardware, and peripheral devices.</li>
<li>Helpdesk &amp; IT Support Experience: Minimum of 4 years of experience in IT support or helpdesk roles, with at least 2 years in a leadership or supervisory position.</li>
<li>Strong Troubleshooting Skills: Demonstrated ability to diagnose and resolve complex technical problems related to software, hardware, and network systems.</li>
<li>Communication Skills: Strong verbal and written communication skills, with the ability to clearly explain technical issues and solutions to non-technical users.</li>
<li>Customer Service Focus: Proven experience delivering excellent customer service and maintaining high user satisfaction levels, even in high-pressure situations.</li>
<li>Team Leadership: Experience managing and mentoring a technical support team, including setting goals, providing feedback, and fostering a collaborative work environment.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Certifications: IT certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified Solutions Associate (MCSA) are preferred.</li>
<li>Advanced Technical Knowledge: Experience with Active Directory, Exchange, virtualization platforms (VMware, Hyper-V), and mobile device management (MDM).</li>
<li>Security Awareness: Familiarity with cybersecurity practices, including endpoint protection, patch management, and malware prevention.</li>
</ul>
Working Environment:
<ul>
<li>Office-based with some flexibility for remote work.</li>
<li>Fast-paced, dynamic environment with occasional after-hours support for critical issues.</li>
</ul>
Benefits: 
 
After successfully completing a waiting period, eligible Full-time employees have access to our comprehensive benefits package, including:
<ul>
<li>Fantastic medical, dental, and vision insurance*</li>
<li>Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible!</li>
<li>Company provided Basic Life and AD&amp;D</li>
<li>Company paid Short-Term and Long-Term Disability**</li>
<li>Flexible Spending Accounts*</li>
<li>401(k) Retirement Plan with up to a 6% employer-match** WOW! (100% fully vested after 3 years)</li>
<li>10+ paid holidays</li>
<li>Generous paid vacation and sick time</li>
<li>Annual Volunteer Paid Day</li>
<li>Annual Tuition Reimbursement</li>
<li>Annual Health and Wellness Reimbursement</li>
<li>Lots of fun company events</li>
</ul>
Who We are:
 
As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our three companies: EBPA, Blue Benefit Administrators of Massachusetts, and CBA Blue.
 
With over 30 years of experience and a dedicated team of more than 200 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region with the right solutions for their employee benefit needs. To learn more about working at CBG, visit <a href="https://www.cobaltbenefitsgroup.com/careers/" target="_blank">https://www.cobaltbenefitsgroup.com/careers/</a>.
 
Benefit Waiting Period Notes:
*60 day waiting period
**90 day waiting period

IT Support Team Lead

<h3>Job Description</h3>
Job Description
We are seeking a Contract Manager, CMC Project Management to support Commercial and Early-Stage program initiatives within the Chemistry, Manufacturing, and Controls (CMC) domain. This role involves managing and updating project plans, coordinating cross-functional teams, and utilizing Smartsheet and MS Office tools to drive execution and ensure alignment with organizational goals. The ideal candidate is a proactive communicator, highly organized, and experienced in both early and late-stage development environments.
Key Responsibilities
<ul>
<li> Manage project timelines and deliverables for ongoing Commercial CMC activities related to Life Cycle Management. </li>
<li> Collaborate with CMC leads and cross-functional partners (Regulatory Affairs, Manufacturing, Process Sciences, Supply Chain, and Quality) to establish and update project plans. </li>
<li> Integrate risk mitigation strategies into planning processes for the Technical Operations and Quality Organization. </li>
<li> Support Early-Stage development programs by maintaining and adapting CMC templates in Smartsheet. </li>
<li> Partner with other CMC Project Managers to drive improvements in resource allocation and project execution strategies. </li>
<li> Present project updates and improvement initiatives to the CMC PM team. </li>
<li> Follow up with stakeholders to gather missing data and drive timely updates to project documentation. </li>
</ul>
Skills:
<ul>
<li> Proven project management expertise </li>
<li> Excellent communication skills across all organizational levels </li>
<li> Ability to multitask and operate independently and in teams </li>
<li> Familiarity with early and/or late-stage CMC development </li>
<li> Experience with evolving process documentation and templates</li>
</ul>
Requirements
Qualifications
<ul>
<li> Bachelor’s degree required (preferred in Life Sciences or Engineering). </li>
<li> 3–5 years of relevant experience in project management or CMC development within the biopharmaceutical or pharmaceutical industry. </li>
<li> Experience supporting early-stage (Ph I/II) and late-stage/commercial CMC development preferred. </li>
<li> Proficiency in Smartsheet and MS Office Suite.</li>
<li> Strong interpersonal, verbal, and written communication skills. </li>
<li> Ability to work both independently and in cross-functional, collaborative environments. </li>
<li> Highly organized, detail-oriented, and capable of managing multiple priorities effectively. </li>
<li> Comfortable working in a hybrid schedule and adapting to evolving systems and processes. </li>
</ul>
Benefits
<ul>
<li>Hybrid</li>
<li>1- year contract</li>
<li>Administrative shift </li>
</ul>

CMC Project Management Manager

<h3>Job Description</h3>
Job Description
Methods Machine Tools established in 1958 with three employees and a handful of refurbished machines. Since then, the company has become one of the largest privately owned machine tool importers in North America.
Methods designs and implements custom machining setups, including machine tool selection, automation integration, and turnkey automation cells. The corporate campus in Sudbury, Mass., comprises a showroom/technical center, which contains automation, applications, and a full range of cutting-edge machines. Methods has more than 375 employees, nine technology centers, one high precision machining center, and has installed in excess of 40,000 machines throughout North America.
We currently have the following career opportunity available in New England:
Title: Applications Engineer - Hourly with Overtime pay
Responsibility: Assist in the design and development of manufacturing processes to achieve customer's goals and expectations on test cuts, training programs, product development, trade shows and turnkey applications using state of the art CNC machining equipment and secondary operations.
Key Responsibilities:
<ul>
<li>Prepare time studies and turnkey proposals</li>
<li>Assist in the integration of Engineering Services, such as machine tool and automation projects</li>
<li>Manage the research and design of fixtures and tooling</li>
<li>Supervise the modification of fixtures and tooling as required</li>
<li>Identify and purchase commercial items</li>
<li>Ensure the programming of machines</li>
<li>Ensure the machine is prepared for customer runoff</li>
<li>Travel to customer sites for support and turnkey runoffs. Overnight stays are required in some instances.</li>
<li>Ensure that machines, work area and common work areas are maintained in a neat and professional manner</li>
<li>Identify and understand customer requirements and concerns and come to mutually beneficial resolutions</li>
<li>Keep abreast of technological information that will provide leading technology to our customers, suppliers and assist others to resolve problems</li>
<li>Lead development projects to enhance our products offered</li>
<li>Show an awareness of competitors and effectively identify gaps and benchmarks</li>
<li>Provide phone support to customers, both internal and external</li>
<li>Log call details for future reference (Syteline Incidents)</li>
<li>Track all time and purchases utilizing the ERP system</li>
<li>Report to management on any progress, delays or issues and provide an action plan to resolve</li>
<li>Generate and maintain documentation for each area of responsibility listed above</li>
<li>Maintain industry standard risk assessment and safety protocols are followed in project development and build</li>
<li>All other duties as required to support the team and organization</li>
</ul>
Qualifications:
<ul>
<li>General machining knowledge</li>
<li>Knowledge in math, geometry and trigonometry</li>
<li>Knowledge of Geometric Dimension &amp; Tolerance and Quality practices</li>
<li>Ability to use inspection tools such as indicators, micrometers, and CMM's</li>
<li>CAD / CAM knowledge</li>
<li>Proficient in Microsoft Office Suite of products</li>
<li>Ability to communicate effectively both in writing and verbally within all levels of the organization and with customers</li>
<li>Ability to make quick decisions in a fast paced and changing environment</li>
<li>Ability to lead effectively and with little or no supervision</li>
<li>Be results oriented</li>
<li>Ability to set and meet both team and personal goals</li>
<li>Ability to solicit and accept feedback, implementing changes where necessary</li>
<li>Ability to manage a team effectively</li>
<li>Resolve conflict and issues</li>
<li>Valid driver's license and passport</li>
</ul>
Education:
<ul>
<li>College degree Preferred</li>
</ul>
Working Relationships:
The Engineer will work closely with application engineering, production, sales, and management.
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