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<h3>Job Description</h3>
Job DescriptionCompany Description 
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description 
This key role encompasses a spectrum of responsibilities from arrival, in-house, and departure arrangements. Reporting to the Butler Manager and Front Office manager on duty, the role ensures that the highest level of hospitality and brand standards are delivered through seamless coordination and administrative duties.
The Guest Experience Butler will act as the epicenter of the department, orchestrating front-of-the-house butler and front office services for a seamless guest experience. Mainly in charge of guest experience, personalizing interactions in person with the aim to guide guests throughout their stay.
An ambassador of the hotel, he or she will take the lead in ensuring the guest experience during the guest stay journey is well harmonized. A well-rounded and skillful individual, he or she possesses general understanding in front office, housekeeping and food &amp; beverage, concierge and other touch points.
Typical shift is 11 PM- 7:30 AM
Qualifications 
· Previous experience in front office, concierge, guest experience is preferred.
· Strong organizational skills and the ability to maintain performance under high pressure.
· Excellent communication skills, both written and verbal, including record-keeping and endorsement.
· Possess strong interpersonal skill and deep understanding and acceptance of multi-cultural customs.
· Creative and service oriented with keen eye for detail.
· Results driven, with the ability to demonstrate initiative and work under minimal supervision.
· Working knowledge of relevant software (Property Manager System, MS Office Suite) - Prior knowledge of specifically Opera, Alice (or other itinerary building software – ie SpaSoft etc.), and HotSoS is preferred.
 Additional Information 
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family.&nbsp;</li>
<li>Excellent Company benefits including medical, dental, vision and life insurance.&nbsp;</li>
<li>Personalized development opportunities across Accor's extensive brand portfolio.&nbsp;&nbsp;</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities</li>
</ul>

Overnight Guest Experience Butler

<h3>Job Description</h3>
Job DescriptionCompany Description 
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.&nbsp;
Discover the life that awaits you at Accor, visit&nbsp; <a href="https://careers.accor.com/" target="_blank">https://careers.accor.com/</a>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Employee Benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies.
Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Job Description 
The concierge is expected to act as an ambassador to the hotel.&nbsp; They function as an integral part of the hotel operation – service to the guest.&nbsp; The concierge is responsible for creating a welcoming first impression.&nbsp; The concierge must be a multi-talented individual and he/she must be acquainted with the city.&nbsp; Sophisticated in areas outside the hotel.&nbsp; Able to demonstrate tact and diplomacy on a moment’s notice.
The purpose of this position is for the concierge to have a positive effect on each guest experience.&nbsp; The concierge will greet guests and assist with all questions and luggage, and provide recommendations for and directions to local corporate centers, attractions, and events.
Qualifications 
<ul>
<li>At least 5 years of progressive experience in a hotel or related field</li>
<li>Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high-pressure situations.</li>
<li>Must maintain composure and objectivity under pressure.</li>
<li>Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.</li>
<li>Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.</li>
<li>Must be able to work with and understand financial information and date, and basic arithmetic functions.</li>
<li>Must have AM and PM availability.</li>
</ul>
 Additional Information 
A great support team awaits you in this department.

Hotel Concierge

<h3>Job Description</h3>
Job Description
We’re looking for a positive and professional guest experience agent to join our team at The Hotel Portsmouth, a 1880-built historic Inn in downtown Portsmouth, NH.
You will deliver exceptional experience to every guest at our hotel.
You’ll welcome all guests, delight their stay experience, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
 
If this sounds like you, apply today!
 
We look forward to hearing from you.
Compensation:
$18 - $21 hourly
Responsibilities:
<ul>
<li>Field customer complaints when necessary</li>
<li>Assist and support during breakfast and bar operations at John &amp; Lucy`s speakeasy bar.</li>
<li>Answer incoming calls and questions about guests’ needs in person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests&nbsp;</li>
<li>Welcome, register, check in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
<li>Be a team player and open to supporting all departments</li>
</ul>
Qualifications:
<ul>
<li>Check-in/Check-out:</li>
<li>Managing the process of guest arrival and departure, including issuing keys and processing payments.&nbsp;</li>
<li>Guest Assistance:</li>
<li>Answering questions, providing information about hotel services and local attractions, and addressing guest concerns or complaints.&nbsp;</li>
<li>Front Desk Operations:</li>
<li>Handling reservations, managing guest records, and maintaining a clean and organized front desk area.&nbsp;</li>
<li>Problem Solving:</li>
<li>Addressing guest issues and complaints promptly and professionally, often working with other departments to find solutions.&nbsp;</li>
<li>Maintaining a Welcoming Environment:</li>
<li>Creating a positive first impression for guests and ensuring their comfort throughout their stay.&nbsp;</li>
<li>Communication:</li>
<li>Effectively communicating with guests and colleagues, both verbally and in writing, to ensure smooth operations and excellent service.&nbsp;</li>
<li>Customer Service:</li>
<li>A strong customer-focused attitude with the ability to empathize with guests and resolve their issues.&nbsp;</li>
<li>Communication:</li>
<li>Excellent verbal and written communication skills to interact with guests and colleagues effectively.&nbsp;</li>
<li>Problem Solving:</li>
<li>The ability to identify and resolve guest issues efficiently and professionally.&nbsp;</li>
<li>Organization:</li>
<li>Strong organizational skills to manage multiple tasks and maintain a tidy workspace.&nbsp;</li>
<li>Computer Literacy:</li>
<li>Proficiency in using computer systems for reservations, payments, and other administrative tasks.&nbsp;</li>
<li>Flexibility:</li>
<li>The ability to adapt to different situations and work a variety of shifts, including weekends and holidays.&nbsp;</li>
</ul>
A Guest Service Agent plays a vital role in creating a positive and memorable experience for hotel guests.&nbsp;
About Company 
Centrally located in the Market Square district, we are surrounded by all the shops, restaurants, cafes, and historic sites that make Portsmouth so special.
Portsmouth's favorite downtown hotel! Unique among Portsmouth hotels, we are grand, yet boutique. Gracious and welcoming. Our boutique Portsmouth hotel offers all the amenities of a large hotel with the irrepressible charm of a bed and breakfast.
Looking for the strongest cup of fresh-brewed joe? Need a recommendation for the tastiest lobster roll on the docks? The Hotel Portsmouth staff has the inside scoop on all of the local hotspots, with most located just a leisurely stroll from our front steps.
Come experience modern hospitality in a historic setting at The Hotel Portsmouth: we know what you're looking for.

Guest Experience Agent

<h3>Job Description</h3>
Job Description
About Discovery Management Group 
We are seeking a reliable, customer focused Per Diem Concierge to join our team. The ideal candidate will provide exceptional service to residents, families, and visitors while ensuring the safety and smooth operation of the community.
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. 
We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program</li>
</ul>
Our community is looking for a Concierge to join our team.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

Concierge

<h3>Job Description</h3>
Job Description
Come join our team! We have many employment opportunities for folks starting at age 14 who love being outdoors and want to share that with others. Charles River Canoe &amp; Kayak offers a relaxed outdoor work environment with competitive pay and benefits, plus the potential for year-round employment opportunities in concert with Weston Ski Track and Community Skating @Kendall Square.
Responsibilities: Lead 2- to 3-hour kayak trips on the Charles River and Boston Harbor from our location in Kendall Square, Cambridge. Trips are designed for paddlers of all abilities looking to sightsee on the river. You will be a lively leader and a source of historical and cultural information about Boston and the Charles River so that clientele remain excited and interested in the tour (training will be provided). You will give basic paddling instruction to the group at the outset of the tour and as needed throughout. Additional work may include assisting with the rental operation; leading other tours, group events, and sea kayak trips; and teaching flatwater kayak classes and private lessons. 
Requirements: You must be friendly, outgoing, dynamic, and engaging. You must have significant kayaking experience. You should be able to demonstrate and teach an efficient forward stroke and sweep/turning strokes. You must be able to perform a wide variety of reliable rescues and re-entries. First Aid and CPR certification are required. ACA or BCU Instructor certifications are desirable but not required. 
Starting Pay: $20-24/hour + tips. Pay is commensurate with experience.

Skyline & Boston Harbor Kayak Tour Guide

<h3>Job Description</h3>
Job Description
Windsor, has been part of the community since 1975, providing area families with top-quality skilled nursing care for short-term rehabilitation and long-term care. We focus on maximizing patient recovery, comfort, and independence for the highest possible quality of life. From post-surgery and post-hospital rehabilitation to long-term care for a chronic illness, our highly skilled care teams provide compassionate attention and specialized care every step of the way to reduce hospital readmissions and achieve exceptional outcomes. Count on our award-winning team for short-term rehab and recovery, long-term skilled nursing care, adult day health, and restorative care.
Come join this collaborative and innovated team. At Integritus Healthcare you will enjoy generous time off, exceptional health insurance and the ability to grow in your career. Integritus Healthcare wants you!
Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Assist in planning, developing, organizing, implementing, and evaluating activity programs. • Observe resident attendance, behavior, and degree of involvement during programs. • Encourage resident participation as deemed appropriate. • Transport residents to and from activities as needed. • Participate in discharge planning, development, and implementation of activity care plans and resident assessments. • Interview residents or family members to obtain activity information. • Assist in arranging for transportation for outings. • Coordinate activities with other departments and staff. • Assist with implementing and maintaining an ongoing quality assurance program for the activity department. • Perform administrative duties, i.e. completing necessary forms, reports, etc.
FULL TIME, 40 HOURS WEEKLY. WEEKENDS REQUIRED
Qualifications: • High School Diploma or equivalent. • Previous experience working with the elderly population preferred Working Conditions Works in office areas as well as throughout the facility. Is subject to frequent interruptions.
<ul>
<li>Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.</li>
<li>Is subject to hostile and emotionally upset residents, family members, etc.</li>
<li>Communicates with the medical staff, nursing service, and other department supervisors.</li>
<li>Works beyond normal working hours, on weekends, and in other positions temporarily, when necessary.</li>
<li>Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).</li>
<li>Is subject to injury from falls, burns from equipment, odors, etc., throughout the day, as well as to reactions from dust, disinfectants and other air contaminants.</li>
<li>Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.</li>
<li>May be subject to the handling of and exposure to hazardous chemicals.</li>
</ul>

ACTIVITIES AIDE

<h3>Job Description</h3>
Job Description
Windsor, has been part of the community since 1975, providing area families with top-quality skilled nursing care for short-term rehabilitation and long-term care. We focus on maximizing patient recovery, comfort, and independence for the highest possible quality of life. From post-surgery and post-hospital rehabilitation to long-term care for a chronic illness, our highly skilled care teams provide compassionate attention and specialized care every step of the way to reduce hospital readmissions and achieve exceptional outcomes. Count on our award-winning team for short-term rehab and recovery, long-term skilled nursing care, adult day health, and restorative care.
Come join this collaborative and innovated team. At Integritus Healthcare you will enjoy generous time off, exceptional health insurance and the ability to grow in your career. Integritus Healthcare wants you! 
Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Assist in planning, developing, organizing, implementing, and evaluating activity programs. • Observe resident attendance, behavior, and degree of involvement during programs. • Encourage resident participation as deemed appropriate. • Transport residents to and from activities as needed. • Participate in discharge planning, development, and implementation of activity care plans and resident assessments. • Interview residents or family members to obtain activity information. • Assist in arranging for transportation for outings. • Coordinate activities with other departments and staff. • Assist with implementing and maintaining an ongoing quality assurance program for the activity department. • Perform administrative duties, i.e.. completing necessary forms, reports, etc.
PART-TIME 16 - 24 HOURS WEEKLY.
 Qualifications: • High School Diploma or equivalent. • Previous experience working with the elderly population preferred Working Conditions Works in office areas as well as throughout the facility. Is subject to frequent interruptions.
<ul>
<li>Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.</li>
<li>Is subject to hostile and emotionally upset residents, family members, etc.</li>
<li>Communicates with the medical staff, nursing service, and other department supervisors.</li>
<li>Works beyond normal working hours, on weekends, and in other positions temporarily, when necessary.</li>
<li>Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).</li>
<li>Is subject to injury from falls, burns from equipment, odors, etc., throughout the day, as well as to reactions from dust, disinfectants and other air contaminants.</li>
<li>Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.</li>
<li>May be subject to the handling of and exposure to hazardous chemicals.</li>
</ul>
PART-TIME 16 - 24 HOURS WEEKLY.

ACTIVITIES AIDE PART TIME

<h3>Job Description</h3>
Job Description
Great opportunity to get paid to have fun! Activities Aides help to encourage socialization, provide entertainment, lead groups and more! Training is provided.
Activities Aides help to encourage socialization, provide entertainment, relaxation and fulfillment, and improve daily living skills.

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