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<h3>Job Description</h3>
Job Description
The Fairfield Inn &amp; Suites and the Hotel Northampton are seeking a friendly, organized, and customer-focused Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service, handling reservations, and ensuring a smooth check-in and check-out process. Your role will be essential in leaving a lasting positive impression and meeting the needs of our diverse clientele.
- Provide a warm welcome to guests upon arrival and assist them throughout their stay. Address inquiries, concerns, and special requests with a positive attitude and professionalism.
- Efficiently manage the check-in and check-out processes, ensuring accuracy in guest information, room assignments, and billing procedures.
- Handle reservation requests via phone, email, and in-person, updating the property management system as needed and ensuring the availability of rooms.
- Process payments, handle cash, and maintain accurate financial records, including invoice distribution.
- Maintain effective communication with other departments, including housekeeping and maintenance, to ensure guest needs are met promptly.
- Offer guests details about the hotel amenities, local attractions, and services to enhance their stay.
- Address and resolve guest complaints or issues efficiently, ensuring a satisfactory experience.
- Record Keeping: Maintain an organized front desk area, including filing guest information, reports, and other essential documentation.
- Adhere to all safety and emergency procedures and policies to ensure the safety and security of all guests and team members.
Qualifications 
- Previous experience in a customer service role, preferably in hospitality or a front desk position. - Proficient in using property management systems, (Fosse and Opera Preferred) and standard office software (Microsoft Office, email applications). - Strong communication and interpersonal skills, with the ability to maintain a positive demeanor in high-pressure situations. - Excellent organizational and multitasking abilities, with attention to detail. - Availability to work flexible hours, including nights, weekends, and holidays.
**Education:**
- High school diploma or equivalent required; a degree in Hospitality Management or a related field is a plus.
**Benefits:**
- Competitive salary - Health, dental, and vision insurance - Paid time off and holidays - Employee discounts - Opportunities for career advancement
**How to Apply:** Interested candidates should submit their resume and a cover letter. We look forward to welcoming a new Front Desk Agent to our dedicated team!
---
The Hotel Northampton and the Fairfield Inn &amp; Suites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

Front Desk Agent

<h3>Job Description</h3>
Job Description
We are seeking a motivated and customer-oriented Bell Person to join our team at the Hotel Northampton. As a Bell Person, you will be the first face that our guests see upon arrival and the last one they encounter when they depart. Your primary responsibilities will include assisting guests with their luggage, providing information about the hotel and local attractions, and ensuring a warm and welcoming atmosphere throughout the property. 
**Key Responsibilities:**
- Greet guests upon arrival and departure with a friendly and professional demeanor. - Assist guests with luggage to and from their rooms, ensuring their belongings are handled with care. - Provide guests with information about hotel services, amenities, and local attractions. - Coordinate with the front desk and other departments to ensure smooth guest arrivals and departures. - Maintain a clean and organized bell desk and lobby area. - Assist guests with transportation arrangements, including taxis, shuttles, and car rentals. - Offer personalized concierge services, including dining recommendations and activity bookings. - Ensure security and proper handling of guest property and luggage. - Respond to guest inquiries and requests promptly and efficiently. - Assist in maintaining inventory of bell carts and other equipment. - Follow all safety and security procedures to ensure the welfare of guests and staff. - Perform other duties as assigned by management to enhance guest satisfaction.
**Qualifications:**
- High school diploma or equivalent preferred. - Previous experience in a hospitality or customer service role is a plus. - Excellent communication and interpersonal skills. - Strong organizational abilities with attention to detail. - Ability to multitask and work in a fast-paced environment. - Must be physically fit and able to lift heavy luggage (up to 50 lbs.) and stand for long periods. - Availability to work flexible hours, including weekends and holidays. - A positive attitude and a passion for providing exceptional service.
**Perks and Benefits:**
- Competitive salary - Health, dental, and vision insurance - Opportunities for advancement within the company - A vibrant and supportive working environment
**How to Apply:**
If you are a friendly and enthusiastic individual with a passion for hospitality, we would love to hear from you! Please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for the Bellperson role at the Hotel Northampton.
--- 
*Join us at the Hotel Northampton and be a key part of creating unforgettable experiences for our guests! We look forward to welcoming you to our team.*

Hotel Bellperson

<h3>Job Description</h3>
Job Description
Job Summary : 
Job Description : 
<ul>
<li>
Greets walk-in customers and answers questions clearly and competently.
</li>
<li>
Upholds a friendly demeanor while working with customers and co-workers whether in person, on the phone or email.
</li>
<li>
Maintains a professional and inviting atmosphere.
</li>
<li>
Learns and teaches customers about products; assisting sales in the showroom.
</li>
<li>
Demonstrates new methods and products to customers in the showroom.
</li>
<li>
Interacts with customers and fellow Customer Service Reps, demonstrating professionalism.
</li>
<li>
Conducts daily sales transactions and makes the deposit.
</li>
<li>
Promptly process orders error free, with specific attention to credit information.
</li>
<li>
Stocks shelves in showroom and stockroom.
</li>
<li>
Answers phone, returns calls, and calls on past due accounts.
</li>
<li>
Places reminder calls to class attendees.
</li>
<li>
Handles coordinating/set up/cleanup of educational classes.
</li>
<li>
High school diploma or equivalent.
</li>
<li>
Minimum of 2 years of customer service experience.
</li>
<li>
Strong knowledge of customer service ethics, principles and procedures.
</li>
<li>
Must have a valid driver’s license or identification card.
</li>
<li>
Bilingual in English and Spanish is a plus.
</li>
<li>
Experience in janitorial, big-box store, restoration, remediation, carpet cleaning, or installation companies or products – bonus
</li>
<li>
Cash handling experience.
</li>
<li>
Proficient in administrative and documentation procedures.
</li>
<li>
Competent with working on a computer; must be familiar with MS Suite.
</li>
<li>
Strong communication skills: written and verbal.
</li>
<li>
Ability to multitask and work well in a fast paced environment.
</li>
<li>
Must be able to lift 50 pounds on a regular basis.
</li>
<li>
High level of organizational skills with great attention to detail.
</li>
</ul>
You should be proficient in:
<ul>
<li>Customer Service</li>
<li>Equipment/Parts Counter Sales</li>
</ul>

Front Desk Representative

<h3>Job Description</h3>
Job Description
Job Title: Activity Assistant
Location: Windrose at Woburn Assisted Living Memory Care Woburn, MA 01801
Hours: Part Time Monday, Wednesday, Friday and every Saturday. 9:30 am to 5:30 pm.
 Job Summary: Windrose of Woburn is an Assisted Living Community dedicated to providing quality care and engagement to our residents diagnosed with dementia. The Engagement Assistant will provide and facilitate group and individual therapeutic activities under the following categories: cognitive, physical, emotional, spiritual and social.
The Assistant will support resident engagement in positive and healthy interactions which support active aging in our community. You will organize and implement activities. You will design programs to increase socialization, provide &amp; schedule entertainment, promote physical activity and/or deliver continuing education. Typical duties of this position include selecting activities, handling logistics (such as choosing locations or booking guests/vendors/entertainers), and maintaining proper equipment, demonstrating activities and ensuring safety for participants. 
Programs are held inside and outside. Employees must work some evenings and weekends.
 
Educational Requirements:
Must be a high school graduate or have completed GED 
Microsoft computer skills and be comfortable following and implementing computer programming according to activity schedule
Experience planning and hosting events. Music or athletics. 
Bachelor’s degree in parks and recreation, leisure studies or a related subject preferred. These programs include courses in management and supervision, administration and program development groups. 
Prior volunteer or part-time work in the field may be an asset when applying for jobs.
 
Certification Requirements:
Candidates with Activity Professional certification are given a priority / those who are activity professional certified are at an advantage when applying for this position. (This certification requires a combination of education and experience.)
 
Required Skills:
Ability to communicate, keep order and enforce safety rules with large groups. Strong leadership, motivational and problem-solving skills to design and implement successful programs. A genuine interest in people and the ability to work well with those who have physical or mental limitations. Physical fitness to lead fitness-based activities.
Qualifications: Knowledge, Skills and Abilities: Knowledge of therapeutic strategies and techniques. Candidate must be compassionate, creative, motivated and willing to “think outside the box.” Experience working with elders, preferred. The position requires frequent bending, stretching, and reaching, stooping and light lifting.
 It is very important to have positive energy and ability to interact and maintain positive relationships with residents, co-workers, supervisors, families and visitors. Essential Job Functions: The responsibility of this position will include but are not limited to the following: 1. Facilitate and organization of preplanned activities.
2. Ability to work on one’s own initiative as well alongside peers. 3. Responsible for preparation and clean-up of supplies. 4. Accompany residents with other support staff on monthly outings to scheduled locations. 5. Facilitate our award-winning program to provide comfort during daily functioning transitions. 6. Assist Engagement Director with special functions for the community (holidays, resident birthdays and marketing events).
7. Complete assignments from supervisor as assigned.

Activities Assistant Windrose at Woburn Assisted Living

<h3>Job Description</h3>
Job DescriptionDescriptionThis position is primarily responsible for representing the YMCA personally, professionally and in a manner in accordance with the mission and goals of the YMCA. Appropriate activities should be providing for growth in skills, self-awareness, group relations, and character development.&nbsp; By conducting him/herself in a caring, responsible, honest, and respectful manner, this position is a role model for children and adults. Provide care to children, ages 6 weeks to 12 years, who are members and guests of the YMCA. Shifts are no longer than 5 hours long. During this time, Child Watch Team Member will watch children while parents engage in Healthy Living activities at the YMCA. They will play with and facilitate activities for children, and supervise them while they play. Schedule: &nbsp;Part time, Daytime and Weekends Key ResponsibilitiesKey Functions/Responsibilities: 
<ul>
<li>Keeps safety of children as first priority.&nbsp; Emphasizes personal safety and emotional well-being with the children and parents.</li>
<li>Never leave the children unattended.</li>
<li>Provide a fun, safe, and stimulating atmosphere for the children.</li>
<li>Develop and foster a “family club” atmosphere by participating with members in an enthusiastic, courteous, and friendly manner.</li>
<li>By personal example, helps to interpret the quality of the YMCA values to children, staff, and parents. &nbsp; Must be a positive role model.</li>
<li>Learn all emergency procedures and familiarize yourself with the first aid equipment. &nbsp;</li>
<li>Keep room clean of food and small objects which may be deemed a choking hazard.</li>
<li>Inspect room each morning for possible hazards, clean and vacuum room prior to closing each day.</li>
<li>Attend all staff meetings.</li>
<li>Performs other duties as requested by supervisor.</li>
</ul>
 Skills, Knowledge and ExpertiseEducation/Experience:&nbsp; 
<ul>
<li>Previous experience working with children in a babysitting, child care or school setting.</li>
<li>Ability to communicate effectively with adults and children alike.&nbsp;</li>
</ul>
Skills and Competencies: 
<ul>
<li>Child Abuse Prevention (or within 90 days of employment)&nbsp;</li>
<li>Respect in the Workplace (or within 90 days of employment)</li>
<li>Others to be determined</li>
<li>CPR, First Aid, AED</li>
</ul>
 BenefitsWhy work at the Y?&nbsp;The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment — all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to: &nbsp;
<ul>
<li>Developing your leadership skills in a caring, challenging &amp; diverse working environment.&nbsp;</li>
<li>Exploring a wide range of opportunities as you learn new skills and functions.&nbsp;</li>
<li>Shaping the future of young children while making a difference each day for our communities and each other.&nbsp;</li>
<li>Engaging in YMCA career training programs and working alongside those who have the same passion.&nbsp;</li>
<li>A healthy work/life balance&nbsp;</li>
<li>Comprehensive benefits including:&nbsp;</li>
<li>FREE YMCA Membership for you.&nbsp;</li>
<li>Discount on Specialty Programs like Personal Training and Swimming Lessons.&nbsp;</li>
<li>Discounted or FREE family membership.&nbsp;</li>
<li>Robust Retirement Plan up to 10%. (see eligibility requirement)&nbsp;</li>
<li>Health, Dental, and Vision Benefit Package.&nbsp;</li>
<li>Vacation and Sick Time (PT receive sick time)&nbsp;</li>
</ul>

Child Watch Staff - Daytime and Weekends

<h3>Job Description</h3>
Job Description
Activities Assistant - Life Enrichment
A Faith-Based, Nonprofit, 303-bed, Short and Long-term care facility sponsored by the Carmelite Sisters. We are a place of life, a place of caring, and more importantly, a true home for our residents. Located on lush, manicured lawns and gardens in Framingham, MA, we are just minutes from Route 9 for easy access to the Mass Pike. 
Come join our winning team! If you have compassion and enthusiasm, come share it with our residents here at St. Patrick's Manor.
We are seeking to fill the position of Activities Assistant - Life Enrichment for the Specialty Dementia Unit. 
<ul>
<li>Part-Time; 25 hours per week schedule; 4pm to 9pm.</li>
<li>$17 to $19.74 per hour based on experience.</li>
</ul>
Activities Assistant Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Knowledge of arts and crafts, preferably in a geriatric setting.</li>
<li>Computer literate with training on entering resident care plan codes (MDS), preferred.</li>
<li>Must be able to speak, write and understand English.</li>
</ul>
Activities Assistant Working Conditions:
<ul>
<li>Bending, standing, sitting, lifting, walking and moving intermittently during working hours. </li>
<li>Must assist in the evacuation of residents as necessary. </li>
</ul>
Activities Assistant - Life Enrichment Job Summary:
<ul>
<li>Assist in planning, organizing and implementing the activities programs of the facility.</li>
<li>Interview residents or family members to obtain activity information. </li>
<li>Assist the Activity Director with preliminary and comprehensive assessments of the activity needs of each resident.</li>
<li>Review and report on resident assessments.</li>
<li>Develop and maintain a good rapport with all the services involved with the care plan.</li>
<li>Encourage social communication among residents through group activities and recreation.</li>
<li>Encourage residents to participate in hobbies and crafts; provide materials as necessary.</li>
<li>Assists in the transportation of residents to activities.</li>
</ul>
This is a brief overview of job responsibilities and not intended to be all inclusive.
We aim to create a supportive workplace where you are valued, compensated fairly and provided the tools to thrive!
St. Patrick's Manor can offer you (22.5+ hours/week):
<ul>
<li>Competitive Compensation</li>
<li>Next-Day Pay Option</li>
<li>Student Loan Forgiveness Guidance</li>
<li>Health (Aetna), Dental, Vision, HSA with employer contribution</li>
<li>Benefits available 1st of the mo. following 30 days</li>
<li>Flexible Spending Account and AFLAC insurances</li>
<li>Fully paid Life and Short-Term disability insurance</li>
<li>Retirement Plan</li>
<li>Employee Assistance Program with Discount marketplace</li>
<li>Compassionate work environment</li>
</ul>
Please consider joining our team working where The Difference is Love!
St. Patrick's Manor is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Activities Assistant for Dementia Unit

<h3>Job Description</h3>
Job Description
Per Diem Activities Assistant | Harriet and Ralph Kaplan Estates - Peabody, MA
Chelsea Jewish Lifecare is a residential and post-acute care provider that consistently delivers high-quality, compassionate care, while focusing on the development of innovative programs and services that enable individuals to live as independently as possible. We are currently seeking an Activities Assistant to join the Resident Life team at the Harriet and Ralph Kaplan Estates in Peabody, MA.
Position Summary:
The Activity Assistant will be involved in the development and implementation of a social and recreational program for residents in our memory care community. Activities include, but are not limited to, the health and wellness, educational/cognitive, creative, sensory motor, and social needs of our residents.
The Activity Assistant position is per-diem.
Primary Responsibilities:
Under the direction of the Resident Life Director, the Activity Assistant will:
<ul>
<li>Work as part of a team to assist in planning, organizing, and implementing a balanced enrichment program for residents with dementia and Alzheimer's disease.</li>
<li>Engage with residents, encouraging, motivating, and escorting them to and from activities.</li>
<li>Use technology to enhance experiences for residents during activities.</li>
<li>Complete initial resident engagement surveys.</li>
<li>Perform some administrative duties.</li>
<li>Provide 1:1 visits with residents who prefer to remain in their apartments.</li>
<li>Communicate with families and employees in a professional manner.</li>
<li>Drive the community van to and from recreational outings, assisting residents with transfers on and off the van.</li>
<li>Complete other tasks as assigned by the Director of Resident Life.</li>
</ul>
Minimum Requirements:
<ul>
<li>Must possess, at a minimum, a high school diploma.</li>
<li>Minimum of 1 year experience working in an assisted living or skilled nursing facility.</li>
<li>Computer literacy in MS Office Suite, including Word, Publisher, Outlook, and Excel.</li>
<li>Must meet company requirements to become an approved driver of our van.</li>
<li>The ability to work one day of the weekend.</li>
<li>While performing the duties associated with this position, the Activity Assistant is required to stand, walk, stoop, crouch, and lift or carry weight up to 50 pounds.</li>
</ul>
Hours: Per-diem
Benefits:
<ul>
<li>Rewarding job within an outstanding and recognized organization</li>
<li>Inclusive company culture</li>
<li>Free Parking</li>
<li>Easily accessible from 128/95/Route 1</li>
<li>Facility Accessible by MBTA Commuter Rail and Bus</li>
</ul>
Apply today and become part of our Chelsea Jewish Lifecare team at Kaplan Estates!
Chelsea Jewish Lifecare is an equal opportunity employer, veterans &amp; disability. All qualified individuals will be considered for employment without regard to race, color, religion, gender, sexual orientation, sexual identity or expression, genetics, national origin, age, disability, pregnancy, political affiliation, veteran status or any other status that is protected by local, state or federal law.
 
Chelsea Jewish Lifecare conducts extensive background checks and professional references for all potential employees. If selected for hire, you must be able to provide a recent physical and required immunizations including fully-vaccinated status for Covid-19.
 Job Posted by ApplicantPro

Activities Assistant (Per Diem)

<h3>Job Description</h3>
Job Description
Job Summary: Provides small and large group activities designed to meet the needs and interests of each resident and which include social activities, indoor and outdoor activities, activities away from the facility, religious programs, creative activities, educational activities and exercise activities. Provides assistance with documentation of social activities. Interviews the resident, documents, keeps up the quarterly charting and at times assists with social activities.
Demonstrates Competency in the Following Areas:
Provides direction for recreational, social and spiritual activities for the facility residents. Interviews the residents, completes section on Minimum Data Sets, documents, maintains quarterly charting timely and at times assists with activities.
Notifies appropriate licensed staff when patient complains of pain.
Fills out and completes the Resident Profile and Activities Program Information Sheet within 48 hours of admission.
Chooses a specific activity plan for each resident.
Maintains programs designed to make life more meaningful, to stimulate and support physical and mental capabilities to the fullest extent and to enable the resident to maintain the highest attainable social, physical and emotional functioning.
Completes the interdisciplinary care plan.
Reevaluates the care plan and the specific activity plan quarterly and documents findings in the interdisciplinary progress notes.
Assists with bus outing activities and gets consents from residents or relatives.
Assists with activities when needed. Makes room visits, holds conversations with residents, prays with them, reassures them and gives moral support where necessary.
Treats residents and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of residents and their families.
Keeps current list of all residents.
Keeps current list of new admissions. Is responsible to see that the attending physician approves in writing the activity plan for each resident, so that the plan does not conflict with the treatment plan.
Participates in policy and procedure formation as a member of the facility management Performance Improvement team.
Attends weekly meetings of the facility management team.
Maintains a written planned schedule of social and other purposeful independent or group activities.
Plans and conducts inservice training for the staff of the facility at least annually.
Coordinates the activity schedule with other resident services.
Maintains a current list of residents who are unable physically to participate in activities.
Develops and implements activities for residents unable to leave their rooms.
Posts the activity schedule with other resident services.
Oversees maintenance of equipment and supplies.
Develops and maintains contact with community agencies and organizations.
Assures that progress notes specific to the resident’s activity plan are recorded at least quarterly, and more frequently if needed, in the resident’s health record.
Maintains a current record of the type and frequency of activities provided and the names of residents participating in each activity.
Is able to assist residents with activities; is compassionate and understanding and is able to listen and converse with older people.
Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
Supports and maintains a culture of safety and quality.
Trains, supervises and directs activity leaders, assistants and volunteers who assist with and augment the services of the activity program.
Exhibits genuine interest in and appreciation of adults in the later years of life.

Alden Court Nursing & Rehab Center-Activity Assistant

<h3>Job Description</h3>
Job DescriptionDescriptionThis position is primarily responsible for representing the YMCA personally, professionally and in a manner in accordance with the mission and goals of the YMCA. Appropriate activities should be providing for growth in skills, self-awareness, group relations, and character development.&nbsp; By conducting him/herself in a caring, responsible, honest, and respectful manner, this position is a role model for children and adults. Provide care to children, ages 6 weeks to 12 years, who are members and guests of the YMCA. Shifts are no longer than 5 hours long. During this time, Child Watch Team Member will watch children while parents engage in Healthy Living activities at the YMCA. They will play with and facilitate activities for children, and supervise them while they play. Education/Experience:&nbsp; 
<ul>
<li>Previous experience working with children in a babysitting, child care or school setting.</li>
<li>Ability to communicate effectively with adults and children alike.&nbsp;</li>
</ul>
Skills and Competencies: 
<ul>
<li>Child Abuse Prevention (or within 90 days of employment)&nbsp;</li>
<li>Respect in the Workplace (or within 90 days of employment)</li>
<li>Others to be determined</li>
<li>CPR, First Aid, AED</li>
</ul>
 Key ResponsibilitiesKey Functions/Responsibilities: 
<ul>
<li>Keeps safety of children as first priority.&nbsp; Emphasizes personal safety and emotional well-being with the children and parents.</li>
<li>Never leave the children unattended.</li>
<li>Provide a fun, safe, and stimulating atmosphere for the children.</li>
<li>Develop and foster a “family club” atmosphere by participating with members in an enthusiastic, courteous, and friendly manner.</li>
<li>By personal example, helps to interpret the quality of the YMCA values to children, staff, and parents. &nbsp; Must be a positive role model.</li>
<li>Learn all emergency procedures and familiarize yourself with the first aid equipment. &nbsp;</li>
<li>Keep room clean of food and small objects which may be deemed a choking hazard.</li>
<li>Inspect room each morning for possible hazards, clean and vacuum room prior to closing each day.</li>
<li>Attend all staff meetings.</li>
<li>Performs other duties as requested by supervisor.</li>
</ul>
 BenefitsWhy work at the Y?&nbsp;The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment — all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to: &nbsp;
<ul>
<li>Developing your leadership skills in a caring, challenging &amp; diverse working environment.&nbsp;</li>
<li>Exploring a wide range of opportunities as you learn new skills and functions.&nbsp;</li>
<li>Shaping the future of young children while making a difference each day for our communities and each other.&nbsp;</li>
<li>Engaging in YMCA career training programs and working alongside those who have the same passion.&nbsp;</li>
<li>A healthy work/life balance&nbsp;</li>
<li>Comprehensive benefits including:&nbsp;</li>
<li>FREE YMCA Membership for you.&nbsp;</li>
<li>Discount on Specialty Programs like Personal Training and Swimming Lessons.&nbsp;</li>
<li>Discounted or FREE family membership.&nbsp;</li>
<li>Robust Retirement Plan up to 10%. (see eligibility requirement)&nbsp;</li>
<li>Health, Dental, and Vision Benefit Package.&nbsp;</li>
<li>Vacation and Sick Time (PT receive sick time)&nbsp;</li>
</ul>

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